via Remote Rocketship
$120K - 200K a year
Managing customer support operations, developing scalable processes, and leading team enablement.
Extensive experience in customer support, leadership skills, and familiarity with SaaS tools, but lacks specific security system design and hardware installation experience.
Job Description: • Cultivate and manage business relationships with the A&E Program members • Build the network of A&E Program members by leveraging programs and outreach initiatives driven from the organization • Serve as a technical liaison between Axis Communications and the A&E Program members • Work cohesively with the Manager, A&E Program regarding program initiatives and providing recommendations for improvement • Supports security specifiers by traveling to job sites, offices, security conferences and local/national trade shows to maintain relationships with security consultants • Assist the A&E Program Manager with the planning and implementation of the annual A&E Technology Summit • Maintain database of A&E Program members within region, using CRM and Salesforce • Detail specified opportunities and provide updated technology information to the Senior Manager, Business Development Partner Ecosystems • Consistently create opportunities for the program’s growth through training, education and business relationship management • Work with the Regional Sales Managers to provide excellent customer service • Develop and complete monthly and quarterly reports in a timely manner • Develop and implement a regional business strategy for the A&E Community • Provide technical support and design application assistance • Leverage Axis tools such as AXIS Site Designer and Autodesk plugins to increase Axis mindshare and specification of security projects within the A&E community Requirements: • 5-10 years past experience in Security integration and security consulting • Hardware installation and technical sales experience • System design and application Benefits: • Inspire you to grow and develop through employer-offered training as well as tuition reimbursement • Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness health & wellness programs • Support parents & their kids through paid parental leave and help to alleviate the cost through a dependent care reimbursement account • Encourage work/life balance with a generous vacation policy - not to mention, our paid sabbatical program at your 5-year anniversary, allowing you to relax and unwind for an extended period of time • Help prepare for your life after retirement through our 401(K) program
This job posting was last updated on 1/12/2026