Axelon Services Corporation

Compensation

Full Description

Job Title: Outbound Customer Care Advocate - TCA Company Overview: Axelon Services Corporation is a leading provider of customer service solutions, dedicated to delivering exceptional support and operational excellence. With a strong presence in the industry, Axelon prides itself on fostering a collaborative and growth-oriented work environment. Role Overview: As an Outbound Customer Care Advocate - TCA, you will play a vital role in supporting our operations by managing outbound communications and administrative tasks. This position is essential in ensuring smooth customer interactions and efficient office operations. What You'll Do: - You will conduct outbound calls to customers to provide information and support. - You will manage and update customer records accurately in our systems. - You will assist with various administrative duties to support the TCA operations team. - You will utilize Microsoft Office tools to prepare reports and correspondence. - You will collaborate with team members to resolve customer inquiries promptly. - You will maintain a high level of professionalism and customer service in all interactions. - You will ensure compliance with company policies and procedures. What You Bring: - You have 1-2 years of experience in administrative or customer service roles. - You possess intermediate computer literacy and are proficient in Microsoft Office. - You have strong communication and organizational skills. - You are able to commute to the Warwick, RI office and live within 50 miles. Bonus Points If You Have: - Experience in outbound customer care or call center environments. - Familiarity with CRM software and data entry best practices. - Ability to multitask and manage time effectively in a fast-paced setting. - A proactive attitude and problem-solving skills. What We Offer: - We offer a competitive pay rate of up to $20 per hour. - We offer a supportive team environment focused on professional growth. - We offer opportunities for skill development and career advancement. - We offer a stable work schedule with consistent hours. - We offer a convenient office location in Warwick, RI. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our HR department at Axelon Services Corporation. We look forward to hearing from you!