A.W. Companies, Inc.

Compensation

Full Description

Position: Customer Service Agent ( Full-Time) Hours: 30-40 hours per week Pay: $12/hr to start, with increases throughout the first year, transitioning to a performance-based model Location: Remote (Available for residents of IA, TN and WI) Start Date: Mid/End October Requirements: • One weekend day REQUIRED • Must be able to attend full-time day training for 2 weeks • Must be available on weekend days and between the hours of 12pm - 9pm on weekdays Job Description: Are you interested in working from home? Do you enjoy helping people? Are you looking for an opportunity to advance your customer service skills and grow with a thriving company? If that sounds like you, and you meet the qualifications below, apply today! We are searching for motivated Customer Service Agents to assist with inbound calls in a call center environment. Perks for this position include: • 100% Remote Opportunity: Work from the comfort of your own home in the following states: IA, TN and WI • Computer Equipment Provided: All necessary equipment will be supplied. • Benefits Package: Health insurance, paid time off (PTO), and holiday pay. • Career Advancement: Opportunities for growth into Team Lead or Supervisor positions. • Dynamic Work Environment: A fast-growing, innovative, and lively work environment with plenty of opportunities to develop new skills. Responsibilities: • Respond to inbound calls in a timely and professional manner. • Assist customers by answering questions and inquiries about products and services. • Troubleshoot issues and address questions related to orders placed by customers. • Follow up with customers to ensure they have received quality customer service. • Complete after-call information and data entry to the system. Qualifications: • 1+ years’ experience in a Customer Service role. • Must currently reside in the following states: IA, TN or WI. • Reliable high-speed internet with the ability to be hard-wired. • High School Diploma. Job Type: full-time Salary: $12.00 per hour, with increases throughout the first year. Transitioning to a performance-based model. Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance Experience Level: • 1 year Shift: • Full-time Work Setting: • Remote Work Location: • Remote If you're ready to join a dynamic team and take your customer service skills to the next level, apply today! Job Type: Full-time Pay: From $12.00 per hour Benefits: • Dental insurance • Flexible schedule • Health insurance • On-the-job training • Paid time off • Referral program • Vision insurance • Work from home Location: • Tennessee (Required) Work Location: Remote