AVIA Apartments Pike Street

Compensation

Full Description

Description The Leasing Consultant provides a vital role in supporting the property’s leasing performance and resident experience. This position is responsible for executing the day-to-day leasing activities, providing exceptional customer service to prospects and residents, and assisting with marketing, resident retention, and administrative functions. The Leasing Consultant serves as the property’s front-line representative, helping to create a positive community atmosphere and maintain high occupancy. Their responsibilities include: · Greet and engage prospective residents in a professional and welcoming manner. · Conduct property tours, highlight features and amenities, and effectively communicate the value of the community. · Follow up promptly with leads and applicants to maximize leasing conversions. · Accurately complete lease applications, prepare lease documents, and ensure compliance with all Fair Housing and company policies. · Support the Leasing Manager in achieving occupancy and revenue goals. · Assist with the implementation of marketing and advertising strategies to attract new residents. · Participate in community outreach, resident referral programs and social media initiatives. · Gather market intelligence on competing properties and report findings to Leasing Manager. · Provide excellent customer service to current residents, addressing inquiries and concerns promptly. · Help coordinate resident retention activities and community events. · Support the renewal process by promoting lease renewals and assisting with retention initiatives. · Maintain accurate records of leasing traffic, applications, move-ins, and renewals. · Assist in preparing reports on leasing activity, occupancy, and marketing performance as directed by the Leasing Manager. · Ensure that the leasing office, model units, and common areas are clean, organized, and presentable at all times. Ensure all collateral is stocked and available for prospects. · Collaborating with maintenance teams to address property upkeep and repairs. · Other duties as assigned. Requirements Job Requirements: · High school diploma or equivalent; associate or bachelor’s degree desired. · 1 to 2 years of experience in a leasing, sales, or customer service setting, multi-family housing experience preferred. · Knowledge of Fair Housing regulations and leasing best practices desired. · Strong communication, interpersonal, and organizational skills. · Proficiency in property management software (e.g., Yardi) and Microsoft Office Suite. · Professional appearance and demeanor with a strong focus on customer service. Physical Requirements: · Must be able to tolerate prolonged periods of sitting and/or standing at desk. (80% office work) · Must be able to operate and tolerate long hours performing work on a computer, telephone, and/or keyboard. · Must be able to lift up to 25 pounds, as necessary. · Must be able to tolerate climbing stairs, walking, and occasional bending, stooping, or kneeling. · Must have a valid driver’s license and be insurable under the company’s insurance policy.