via Ladders
$40K - 70K a year
Assist with front of house operations, provide excellent customer service, and support sales efforts.
High school diploma or equivalent, basic computer skills, and customer service experience.
JOB OVERVIEWThe Fitness Sales Associate role assists in running all "front of house" fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.OUR BENEFITSFREE Premier Orangetheory Fitness membership for you and a dependent (must be full-time)Health & Wellbeing insurance401k Retirement upon eligibilityPaid Time Off + Holidays Growth Opportunities Bi-weekly commission incentives based on sales performance Collaborative, positive company cultureJOB RESPONSIBILITIES Establishes and maintains an effective referral program to bolster membership growthConduct telephone inquiries, follow up calls and customer care initiativesWarmly greet members and guests to foster a positive, welcoming atmosphereAdhere to the studio cleaning checklist diligently throughout shifts, ensuring a pristine environment Process cash and credit card transactions accurately and responsibly Generate new leads through member referrals, community outreach and social media effortsConvert leads into members through effective communication and timely outreach via cold calls and emailsJOB REQUIREMENTSExcellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)Solid verbal and written communication skills requiredMS Office basic programs (word, excel), Internet, Basic computer program software useHigh school diploma or equivalent required. Experience in retail or direct sales management/lead generation systems.*Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studio's hiring manager can provide more details if you are selected to proceed with the interview process*Equal Employment OpportunityAustin Fitness Group is an equal opportunity employer. Austin Fitness Group is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, or any other characteristic protected by federal, state and/or local laws. We adhere to a strict policy of non-discrimination in all aspects of employment. This Equal Employment Opportunity Policy applies to all employees and applicants for employment. Austin Fitness Group is dedicated to upholding the principles of equal employment opportunity and fostering a workplace that promotes fairness, equity, and respect for all individuals. d/or weekend hours as needed
This job posting was last updated on 12/11/2025