Austin Coming Together

Compensation

Full Description

Position Summary: The Data and Systems Analyst supports ACT’s mission by ensuring data is clean, consistent, and used effectively to inform decision-making, and by ensuring ACT’s software platforms are optimized for data collection and analysis. This role works across teams to support the development and enforcement of data standards, maintain high-quality datasets, champion platform usage, recommend training opportunities, and create insightful reports and dashboards. The analyst plays a key part in surfacing trends in program performance and system usage to improve outcomes and organizational effectiveness. Key Responsibilities: Data Quality & Standards • Support the development, documentation, and implementation of organizational data standards and practices. • Ensure ongoing compliance with internal policies and data governance frameworks. • Collaborate with staff to reinforce data entry best practices and improve data accuracy. Data Cleaning & Maintenance • Regularly review and clean datasets to maintain integrity, consistency, and reliability. • Identify and resolve data quality issues and anomalies across systems. • Work closely with program managers to align data structure and processes. Reporting & Dashboards • Design and build user-friendly reports and dashboards to support program evaluation, grant reporting, and strategic planning. • Translate complex data into clear visualizations and summaries tailored to different audiences. • Support ad-hoc data requests and regular performance tracking. Insights & Trend Analysis • Analyze program and operational data to identify trends, gaps, and opportunities. • Facilitate group analysis of program and operational data to help build knowledge of trends, gaps, and opportunities across the organization. • Share findings with relevant teams to inform programmatic and operational improvements. System Configuration & Implementation • Identify and track needs for system enhancements and configuration changes • Lead software maintenance, upgrades, and implementation, managing ACT vendors and software providers • Manage users and maintain systems integration • Redesign Google Drive folder structure and ensure standardization across ACT User Training & Adoption • Champion adoption of data systems across ACT • Research software-specific training opportunities • Convene ACT team leaders to identify software training needs Qualifications: • 2–4 years of experience in data analysis, reporting, or database management. • Strong skills in Excel and at least one reporting or data visualization tool (e.g., Tableau, Power BI, Looker Studio). • Experience working with CRMs or program databases (e.g., Salesforce, Airtable, Apricot, etc.). • Familiarity with data privacy, security, and compliance principles. • Strong attention to detail and a commitment to data accuracy and consistency. • Ability to communicate technical concepts to non-technical audiences. Preferred Qualifications: • Experience in the nonprofit sector or in mission-driven organizations. • 1-3 years of experience in IT support. • Knowledge of SQL or basic scripting for data manipulation. • Understanding of program evaluation or impact measurement frameworks. Email your resume and cover letter to Dearra Williams at dwilliams@austincomingtogether.org. Subject line should read: Your Name + Data and Systems Analyst No phone calls please.