AuditBoard

Compensation

Full Description

Job Description: • Lead the end-to-end redesign and development of our Help Center, focusing on user experience, scalability, and functionality. • Work with stakeholders to gather requirements and translate them into a clear technical and design plan. • Build a responsive, mobile-friendly interface within the Zendesk platform. • Integrate with our existing knowledge base platform. • Ensure the new Help Center is scalable and easy for our team to maintain and update. • Optimize the site for fast loading times and SEO. • Perform testing and quality assurance to ensure a bug-free and smooth user experience. • Document the technical architecture and provide a handover to our internal team. Requirements: • Proven experience as a web developer, with at least 5 years of experience. • Expertise in HTML, CSS, and JavaScript. • Demonstrable experience customizing and building themes within Zendesk Guide. • Familiarity with Zendesk curlybars and coding structure. • Solid understanding of user-centered design principles and a strong eye for visual aesthetics. • Experience with API integration. • Familiarity with version control systems (e.g., Git). • Excellent problem-solving skills and the ability to work independently. • Strong communication skills. Benefits: • Live your best life (LYBL)! $200/mo for anything that enhances your life • Remote and hybrid work options, plus lunch in the Cerritos office • Comprehensive employee health coverage (all locations) • 401K with match (US) or pension with match (UK) • Competitive compensation & bonus program • Flexible Vacation (US exempt & CA) or 25 days (UK) • Time off for your birthday & volunteering • Employee resource groups • Opportunities for team and company-wide get-togethers!