AT&T

Compensation

Full Description

Job Title: Call Center Sales Representative - Hybrid Company Overview: AT&T is a leading global telecommunications company committed to connecting people and businesses through innovative technology and exceptional service. With a strong presence in the Miami area and beyond, AT&T fosters a dynamic work environment that encourages growth, collaboration, and career advancement. Role Overview: As a Call Center Sales Representative, you will play a vital role in driving customer engagement and sales through direct communication. This hybrid position offers the opportunity to work both remotely and on-site, providing flexibility while contributing to AT&T’s mission of delivering outstanding customer experiences. What You'll Do: - You will engage with customers via phone to understand their needs and offer tailored AT&T products and services. - You will meet and exceed sales targets by effectively communicating product benefits and promotions. - You will maintain accurate records of customer interactions and transactions in the CRM system. - You will collaborate with team members and management to improve sales strategies and customer satisfaction. - You will participate in ongoing training sessions to stay updated on product knowledge and sales techniques. - You will handle customer inquiries and resolve issues promptly to ensure a positive experience. - You will contribute to a positive team environment by supporting colleagues and sharing best practices. What You Bring: - You have at least 1-2 years of experience in sales or customer service, preferably in a call center environment. - You possess excellent communication and interpersonal skills with a customer-focused attitude. - You are comfortable working in a hybrid setting, balancing remote and on-site responsibilities. - You have basic computer skills and experience using CRM software or similar tools. - You demonstrate strong problem-solving abilities and the capacity to handle challenging customer interactions. Bonus Points If You Have: - Previous experience in telecommunications sales or related industries. - Bilingual abilities, especially in Spanish and English, to better serve the Miami community. - Proven track record of consistently meeting or exceeding sales goals. - Familiarity with AT&T products and services. What We Offer: - We offer competitive pay with performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer flexible hybrid work arrangements to support work-life balance. - We offer career development opportunities through training and advancement programs. - We offer a supportive and inclusive workplace culture that values diversity. Ready to Apply? Join us at our open recruiting session in Miami on Thursday, October 9th, 2025, or submit your application online through the AT&T careers portal. We look forward to meeting you and exploring your potential with LifeAtATT!