AT&T

Compensation

Full Description

Job Title: Call Center Bilingual Sales Representative (English/Spanish) - Hybrid Company Overview: AT&T is a leading global telecommunications company committed to connecting people through innovative technology and exceptional customer service. With a strong presence in San Antonio, TX, we pride ourselves on fostering a dynamic and inclusive work environment that supports career growth and development. Role Overview: As a Call Center Bilingual Sales Representative, you will play a crucial role in delivering outstanding customer experiences by effectively communicating in both English and Spanish. Your primary focus will be to engage with customers, understand their needs, and provide tailored solutions to drive sales and customer satisfaction. What You'll Do: - You will handle inbound and outbound calls with customers in both English and Spanish. - You will identify customer needs and recommend appropriate products and services. - You will maintain accurate records of customer interactions and transactions. - You will meet or exceed sales targets and performance metrics. - You will provide exceptional customer service to build long-term relationships. - You will collaborate with team members and management to improve processes. - You will stay informed about product updates and promotions. - You will adhere to company policies and compliance standards. What You Bring: - You bring fluency in both English and Spanish, with excellent verbal communication skills. - You have at least 1-2 years of experience in a sales or customer service role, preferably in a call center environment. - You bring strong interpersonal skills and the ability to handle challenging customer interactions. - You have basic computer proficiency and the ability to learn new software quickly. - You bring a positive attitude and a strong work ethic. Bonus Points If You Have: - Experience working in telecommunications or technology sales. - Knowledge of CRM software and sales tracking tools. - Bilingual certification or formal language training. - Previous experience in a hybrid work environment. What We Offer: - We offer competitive salary and performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. Ready to Apply? To join our team as a Bilingual Sales Representative, please submit your resume and cover letter through our official AT&T careers website. We look forward to hearing from you!