Atlas Disposal

Compensation

Full Description

Atlas Disposal Industries is a leading, independently owned waste management company with over 25 years of experience serving communities in California, Utah, and Arizona. As a Call Center Customer Service Representative, you will play a vital role in supporting both residential and commercial customers by providing prompt, professional assistance via phone, email, and text. This in-office, full-time position offers the opportunity to work in a collaborative environment where your contributions help preserve the environment and support local communities. Atlas Disposal is committed to employee growth, teamwork, and delivering exceptional service. Responsibilities • Respond to customer inquiries regarding products and services through phone, email, and text messaging • Assist customers with account management, including service changes, billing questions, cancellations, and missed pickups • Accurately complete forms and data entry to ensure correct billing and account adjustments • Generate credit and debit memos as needed • Collaborate with other departments to resolve customer needs efficiently • Work as part of a team to achieve collective customer service goals • Perform additional duties as assigned Qualifications • High school diploma or equivalent • 2-3 years of customer service experience in a call center environment • Excellent oral and written communication skills • Proficiency with Microsoft Office Suite • Ability to manage multiple tasks simultaneously (phone, email, text) • Strong interpersonal skills and ability to work well under pressure and time constraints • Bilingual in Spanish or Russian is a plus • Sales experience is desired • Experience in the waste industry is a plus Compensation $20.00- 22.00 per hour (non-exempt, hourly) Benefits • Medical, dental, and vision insurance • Life insurance • Long-term disability coverage • 401(k) with company match • Paid vacation, holidays, and sick days