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Athena Security Inc

Athena Security Inc

via Glassdoor

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Customer Success Director – Account Management Focus

Chicago, IL
full-time
Posted 9/5/2025
Verified Source
Key Skills:
Salesforce CRM
Client relationship management
Negotiation
Business development
Sales forecasting
Communication

Compensation

Salary Range

$60K - 90K a year

Responsibilities

Manage client relationships, conduct warm calls, negotiate contracts, lead business development initiatives, and report sales performance.

Requirements

Requires proven sales or account management experience, leadership skills, negotiation expertise, Salesforce familiarity, and strong communication.

Full Description

Job description: Overview We are seeking a motivated and results-driven Customer Success Manager to join our dynamic team. The ideal candidate will play a key role in managing client relationships, driving sales growth, and ensuring customer satisfaction. This position requires a blend of sales expertise, account management skills, and the ability to lead initiatives that foster business development. If you are passionate about technology sales and thrive in a fast-paced environment, we want to hear from you. Duties Develop and maintain strong relationships with clients to ensure their needs are met and expectations exceeded. Conduct warm calling to identify new business opportunities and nurture existing accounts. Utilize Salesforce for tracking sales activities, managing client interactions, and reporting on account performance. Collaborate with cross-functional teams to deliver tailored solutions that meet market demands. Negotiate contracts and pricing with clients to maximize profitability while maintaining competitive positioning. Lead initiatives that promote business development and expand market presence. Provide regular updates on account status, sales forecasts, and market trends to senior management. Stay informed about industry developments and emerging technologies to effectively communicate value propositions to clients. Requirements Proven experience in sales or account management, preferably within the technology sector. Strong leadership skills with the ability to motivate teams and drive results. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with Salesforce or similar CRM tools for managing customer relationships. Exceptional communication skills, both verbal and written, with the ability to engage clients effectively. A proactive approach to business development and market analysis. Ability to work independently as well as collaboratively within a team environment. A passion for technology and staying current with industry trends is highly desirable. Compensation & Benefits Base salary: $60,000 – $80,000, depending on experience Bonus opportunities based on performance Equity participation in a fast-growing AI startup Opportunity to make a direct impact on company growth and trajectory How to Apply Please email your resume to info@athena-security.com along with a short paragraph explaining why you want to work at Athena. We look forward to hearing from you! Job Type: Full-time Job Type: Full-time Pay: $60,000.00 - $90,000.00 per year Ability to Commute: • Chicago, IL (Required) Ability to Relocate: • Chicago, IL: Relocate before starting work (Required) Work Location: In person

This job posting was last updated on 9/9/2025

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