Zócalo Health

Design and operate production-grade data pipelines and ingestion frameworks for analytics and operational visibility. | Requires 5+ years in data or backend engineering with proficiency in SQL, Python, and cloud data platforms, plus ownership mindset and scalable system experience. | Senior Data Engineer at Zócalo Health Remote (Full Time) Compensation: $160,000 - $180,000 (per year) About Us Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care. Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care. Role Description The Senior Data Engineer will join Zócalo Health as we build the data platform that powers analytics, product measurement, and operational visibility across the company. This is a hands-on building role at a foundational stage: you will design and ship the pipelines, ingestion frameworks, and data models that the rest of the company depends on. The primary focus of this role is establishing a scalable, durable data platform. This includes laying the groundwork for longer-term initiatives such as the longitudinal patient record, population-level analytics, and product instrumentation. You will partner closely with Engineering and Product to ensure the data platform supports roadmap priorities and outcome measurement as the company grows. This position reports to the Principal Data Engineer and partners closely with Engineering and Product. In your first 12 months, you will: Build and operate production-grade ingestion pipelines from core clinical, operational, and third-party systems into our Databricks lakehouse Develop and maintain dbt models that turn raw data into clean, well-documented, analytics-ready datasets Establish data quality, testing, and monitoring practices that make pipelines reliable and trustworthy Help shape ingestion patterns and architecture standards alongside the Principal Data Engineer Enable company-wide metrics for care outcomes and operations Collaborate with cross-functional leads to develop and iterate on a suite of core operational dashboards, ensuring teams have the self-service tools they need to track company metrics and outcomes. The Senior Data Engineer will contribute in the following ways: Design, build, and operate production data pipelines across clinical, operational, and third-party systems using API-based ingestion, Change Data Capture (CDC), and event- or webhook-driven patterns Build and maintain transformation layers in dbt, including tests, documentation, and reusable models Develop and refine core analytical and longitudinal data models used across the company Implement testing, monitoring, and observability to ensure data quality, pipeline reliability, and system performance Apply strong engineering fundamentals to improve the scalability, performance, and cost-efficiency of data systems on AWS and Databricks Partner with Product to support metric definitions, outcome measurement, and reporting needs Contribute to engineering standards, code review, and a culture of knowledge sharing and continuous improvement Partner with business, product, and engineering stakeholders to design and build intuitive data visualizations and dashboards that drive actionable insights and program visibility. Core Technologies (current and planned) Cloud: AWS Lakehouse / data platform: Databricks Transformations: dbt Languages: SQL and Python (primary languages for ingestion and transformation) Ingestion patterns: API-based ingestion, Change Data Capture (CDC), and event- or webhook-driven pipelines, including frameworks such as PySpark and Spark Structured Streaming on Databricks Orchestration: workflow orchestration (e.g., Databricks Workflows or Airflow) Qualifications 5+ years of experience in data or backend engineering roles with significant data platform responsibility Hands-on experience building and operating production-grade data pipelines and ingestion frameworks Strong proficiency in SQL and Python for data ingestion, processing, and transformation Experience with a cloud data platform; experience with AWS and Databricks (or a comparable Spark-based lakehouse) strongly preferred Experience building SQL-based transformation workflows; hands-on experience with dbt preferred Strong computer science fundamentals, including comfort reasoning about distributed systems and data processing at scale Ability to diagnose and resolve performance, reliability, and data quality issues in complex systems Strong ownership mindset and comfort operating in ambiguous, fast-growing environments Clear communicator able to partner effectively with technical and non-technical stakeholders Experience building dashboards or analytical outputs used by executives and frontline teams Preferred Qualifications Experience working with healthcare, care delivery, or other regulated data environments Familiarity with HIPAA requirements and handling of sensitive health or customer data Experience building streaming data pipelines or event-driven architectures Experience implementing data observability, lineage, or quality monitoring tools Familiarity with AI-assisted development tools and automation in engineering workflows Early-stage startup experience strongly preferred What you can expect from Zócalo Health Equity compensation package Comprehensive benefits including medical, dental, and vision 401k Flexible PTO policy - take the time you need to recharge $1,000 home office stipend We provide the equipment needed for this role. Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Design, build, and maintain scalable technology platforms including web, mobile, and AI workflows while establishing engineering culture and architecture. | Bachelor's degree and 6+ years experience building scalable systems with proficiency in cloud architecture, security, and AI-enhanced development tools. | Senior Software Engineer Remote (Full Time) Compensation: $170,000 - $180,000 About Us Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care. Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care. Role Description The Senior Software Engineer will join Zócalo Health during a period of rapid growth and increasing operational complexity. This role exists to help scale and execute a community-oriented primary care model that delivers measurable outcomes for high-need members and health plan partners. As part of a fast-growing team, you will be responsible for designing, building, and maintaining the Zócalo technology platform. This is a greenfield opportunity where you will have meaningful influence over architecture, stack, and engineering culture from day one. This position reports to the VP of Engineering. The Senior Software Engineer will contribute in the following ways: Design and build scalable platform services, web and mobile applications, and AI-powered workflows, contributing to decisions around event-driven patterns, service boundaries, performance, and long-term maintainability. Leverage AI-accelerated developer tooling, including code generation, automated testing, and pipeline automation to improve delivery speed and code quality. Participate in greenfield architectural decisions, including technology selection, service design, and infrastructure strategy, helping establish the foundation the team will build on. Apply strong security practices across application, network, and infrastructure layers, including secure coding, OWASP considerations, and integration of DAST, SCA, and SAST tooling. Partner with product to refine MVP scope, instrument features where appropriate, and measure usage and return on investment. Contribute to and improve SDLC processes, including testing practices, pull request quality, CI/CD pipelines, performance benchmarks, and developer experience. Participate in the recruiting process for engineers, including helping evaluate candidates for technical depth and modern engineering practices. Foster a culture of knowledge sharing, collaboration, and continuous improvement. Qualifications Bachelor's Degree in Computer Science, Mathematics or similar. 6+ years of experience designing and building scalable, performant systems across web, mobile, or backend services. Experience using AI-enhanced development tools in day-to-day engineering workflows, including automated testing and CI/CD optimization. Strong proficiency in cloud architecture, including application infrastructure, networking, observability, and deployment strategies. Solid understanding of architectural patterns such as event-driven systems, microservices, distributed systems, and performance optimization. Working knowledge of application, network, and infrastructure security, including OWASP, DAST, SCA, SAST, and secure coding practices. Ability to collaborate effectively across engineering and product teams. Clear communication skills, with the ability to translate technical concepts for non-technical stakeholders. Preferred Qualifications Experience working in regulated healthcare environments, including familiarity with HIPAA compliance, PHI handling, and the technical constraints of EHR integrations or health plan data exchange. Experience working in startup or high-growth environments with a high degree of ownership, ambiguity, and end-to-end delivery responsibility. Experience designing or integrating AI or ML-powered product features such as prediction models, workflow automation, or retrieval-augmented systems. Track record of identifying and driving system-level improvements aligned to business objectives. What you can expect from Zócalo Health Equity compensation package Comprehensive benefits including medical, dental, and vision 401k Flexible PTO policy - take the time you need to recharge $1,000 home office stipend We provide the equipment needed for this role. Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Drive territory growth through partnerships, referral pipeline development, and oversee field-based member acquisition. | Requires 5+ years in healthcare partnerships or business development with strong relationship-building and strategic skills. | Market Growth Manager at Zócalo Health Must reside in San Bernardino, Riverside or Los Angeles counties Role covering the entire territory of Southern California (Field-Based / Hybrid, Full Time) Compensation: $110,000 About Us Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care. Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care. Role Description The Market Growth Manager is responsible for driving territory growth through high-performing community partnerships, referral pipeline development, community-based enrollment strategy, and direct oversight of field-based member acquisition execution. This role owns the full growth engine within an assigned territory — from identifying and activating high-value partners to managing partner performance, referral production, community deployment, and member acquisition outcomes. Success in this role is measured by referral volume, partner productivity, enrollment growth, field conversion performance, and the ability to build sustainable community-based referral pipelines that consistently convert into enrolled Zócalo Health members. The Market Growth Manager serves as the strategic growth lead for their territory, identifying high-value partners, developing referral pathways, strengthening partner engagement, and directing where Member Acquisition Specialists should be deployed to maximize enrollment opportunity and market growth. This role is responsible for ensuring field-based acquisition activity is aligned to partner productivity, referral quality, territory priorities, and enrollment goals. This is a highly accountable, performance-driven leadership role for individuals who are comfortable building relationships, managing pipelines, leading field-based teams, operating strategically in the community, and driving measurable growth outcomes. The Market Growth Manager directly oversees Member Acquisition Specialists at the community level and is responsible for ensuring their field activity, partner-site presence, and enrollment execution are aligned with territory growth strategy. The Market Growth Manager works closely with Community Operations & Enrollment Managers to ensure frontline teams have the workflows, systems, training, and operational support needed to execute effectively and convert referral opportunities into enrolled members. This position reports to the Regional General Manager. The Market Growth Manager is accountable for the following core responsibilities: Partnership Pipeline & Territory Growth • Own the end-to-end partner pipeline: prospect → committed → active → producing • Develop and execute territory-level outreach and partnership growth strategies across providers, health plans, community organizations, shelters, schools, clinics, and other referral sources • Identify, prioritize, and activate high-value partners aligned with market opportunity and organizational growth strategy • Expand referral networks and increase awareness of Zócalo Health services throughout assigned territories • Identify new opportunities for market growth, expansion, and referral generation • Build sustainable referral pipelines that drive measurable enrollment growth and long-term market presence • Align partnership strategy with Member Acquisition Specialist deployment to maximize referral conversion and enrollment outcomes Partner Development & Relationship Management • Build and maintain strong relationships with key stakeholders, referral partners, and community leaders • Serve as a trusted representative of Zócalo Health within healthcare and community ecosystems • Develop clear, actionable referral pathways that translate partnerships into consistent, high-quality referral pipelines • Maintain ongoing partner engagement, communication, and performance accountability • Drive active partner productivity through relationship management, partner education, and operational alignment • Identify underperforming partnerships and implement strategies to improve referral and enrollment outcomes • Ensure partners understand how to work effectively with Member Acquisition Specialists to support referral conversion and member enrollment Member Acquisition Deployment & Performance Oversight • Define where, when, and why Member Acquisition Specialists should be deployed across partner sites and community settings • Set clear field execution expectations for Member Acquisition Specialists aligned with territory growth priorities, partner productivity, and enrollment goals • Monitor Member Acquisition Specialist performance, including registrations, enrollments, same-day conversion, follow-up completion, and field productivity • Use performance data to coach, redirect, and optimize Member Acquisition Specialist deployment and execution • Identify field execution gaps, conversion barriers, and performance trends impacting enrollment outcomes • Partner with Community Operations & Enrollment Managers to ensure Member Acquisition Specialists have the workflows, systems, training, and operational support needed to execute effectively Community Deployment & Conversion Strategy • Align deployment strategy with referral opportunity, partner productivity, staffing capacity, and territory growth priorities • Optimize partner-site presence and community deployment to improve referral-to-enrollment conversion performance • Support alignment between outreach, intake, and enrollment workflows to improve speed-to-enrollment and overall conversion outcomes • Collaborate cross-functionally to ensure community outreach, partner referrals, and enrollment execution operate as one cohesive growth function Growth Performance & Operational Alignment • Monitor referral volume, partner productivity, conversion trends, pipeline health, and Member Acquisition Specialist performance across assigned territories • Use performance data and market insights to continuously improve outreach strategy, deployment decisions, and growth outcomes • Track active partner targets, referrals per partner, field productivity, enrollment production, and overall territory performance metrics • Maintain visibility into enrollment performance, partner-to-enrollment conversion quality, and individual/team contribution to growth goals • Partner cross-functionally to improve growth execution and operational effectiveness Community Leadership & Market Representation • Represent Zócalo Health professionally in community and healthcare settings • Build strategic relationships that strengthen Zócalo Health's reputation, visibility, and market presence • Act as a key growth leader supporting regional expansion, community-based enrollment strategy, and field acquisition performance What Success Looks Like • Consistently grows referral volume, partner productivity, and enrollment production across assigned territory • Builds high-performing, sustainable referral partnerships that generate measurable enrollment outcomes • Maintains strong active partner engagement, accountability, and pipeline health • Effectively deploys and performance-manages Member Acquisition Specialists to maximize field conversion and enrollment outcomes • Demonstrates strong partner-to-enrollment and field-to-enrollment conversion performance • Identifies and executes on new market growth and expansion opportunities • Uses data, market insights, and performance trends to improve territory strategy, pipeline performance, and field execution • Operates with urgency, ownership, accountability, and strong follow-through Who Thrives in This Role This role is a strong fit for individuals who: • Enjoy building relationships that drive measurable growth and outcomes • Think strategically about territory growth, market expansion, pipeline development, and field deployment • Are energized by performance goals, growth metrics, team accountability, and enrollment outcomes • Thrive in fast-paced, field-based, and highly relationship-driven environments • Are highly organized, self-directed, and comfortable operating independently • Can influence partners, build trust quickly, and translate relationships into action • Are comfortable coaching field-based team members toward measurable performance goals • Are persistent, resourceful, and motivated by results • Are passionate about improving access to care while driving meaningful community impact Qualifications • 5+ years of experience in healthcare partnerships, business development, outreach, growth, field sales, or network expansion roles • Proven success operating in performance-driven environments with accountability for referral growth, pipeline performance, or enrollment outcomes • Experience developing and managing high-performing referral networks, community partnerships, or territory growth strategies • Strong relationship-building, communication, and influencing skills • Highly data-driven, with experience using metrics, dashboards, and pipeline reporting to inform decisions and improve performance • Strong strategic thinking and problem-solving capabilities with the ability to translate market insights into actionable growth strategies • Deep understanding of the Southern California healthcare landscape, including referral ecosystems, community organizations, providers, and health plan dynamics • Comfortable operating both strategically and hands-on in field-based environments • Highly organized, self-directed, and able to thrive in fast-paced, evolving environments • Experience working cross-functionally to improve conversion, enrollment, or operational outcomes • Reliable transportation and willingness to travel extensively throughout assigned territory Preferred Qualifications • Experience with ECM, CalAIM, Medicaid, or community-based care models • Existing relationships within healthcare, community organization, or referral ecosystems • Experience managing or mentoring frontline outreach, enrollment, or growth-focused teams • Experience in startup or high-growth environments preferred • Bilingual English-Spanish strongly preferred What you can expect from Zócalo Health • Competitive salary: $90,000 – $110,000 annually (depending on experience) • Equity compensation package • Comprehensive benefits including medical, dental, and vision • 401k • Flexible PTO policy - take the time you need to recharge • $1,000 home office stipend • We provide the equipment needed for this role. • Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.