Wsfs Financial

Wsfs Financial

2 open positions available

2 locations
1 employment type
Actively hiring
Full-time

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Wsfs Financial

Retail Office Manager III - Banking & Wealth Services

Wsfs FinancialWilmington, DEFull-time
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Compensation$76K - 124K a year

Lead a retail bank branch team to drive growth, deliver client service, and ensure operational excellence. | Requires 10+ years retail banking management experience, strong financial product knowledge, leadership skills, and operational expertise. | Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our clients to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it's our mission and our purpose. As the Retail Office Manager, you will create a seamless experience for Clients seeking comprehensive financial solutions. You are responsible for driving growth, delivering exceptional service, and developing a high-performing team that embodies our commitment to helping clients achieve financial security and prosperity. You will be the catalyst for collaboration between banking and wealth management, ensuring every interaction adds value and strengthens relationships. Job Responsibilities: Lead & Inspire: Empower and coach a team of sales professionals, fostering a culture of accountability, empowerment, and continuous learning. Business Expansion: Drive growth through activities that not only meet performance goals but expand what's possible for clients and the branch. You will be responsible for attracting new businesses which includes recognizing opportunities for cross-selling and developing Associates to maximize selling and service skills. Collaborate Across Services: Partner with wealth advisors, trust officers, and private banking teams to deliver seamless integrated solutions that honor clients' long-term aspirations. Elevate Client Experience: See beyond transactions to create moments of clarity and confidence for every client. Community Engagement: Represent the branch in the local market, building relationships and driving brand awareness through events and outreach. Operational Excellence: Champion operational efficiency and compliance to drive sustainable branch success. Lead initiatives that strengthen administrative controls, ensure regulatory adherence, and optimize budgeting for profitability. Minimum Qualifications: • Bachelor's degree or equivalent experience in retail banking or financial services. • Minimum 10 years of management experience in a retail banking environment or wealth management sales industry. • Strong understanding of financial fundamentals, including computation of interest and monthly payments. • In-depth knowledge of teller operations and processing. • Proven experience in branch operations, including procedures, policies, controls, and regulatory compliance, along with a track record in business development and relationship management. • Comprehensive knowledge of deposit products, retail and business loans, trust and estate planning, and wealth management solutions. • Exceptional leadership and coaching capabilities. • Excellent verbal and written communication skills, with strong presentation abilities. • Proficiency in technology and demonstrated digital expertise to enhance client and team experiences. Salary Range: $75,502.00 - $124,039.00 Individual base pay may vary on additional factors such as the candidate's experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs. In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate's location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/ WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com. WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

financial analysis
market research
marketing analytics
Verified Source
Posted 1 day ago
Wsfs Financial

Business Development Account Manager

Wsfs FinancialPhiladelphia, PAFull-time
View Job
Compensation$47K - 78K a year

Manage and grow a sales territory through outbound calls, develop customer relationships, and utilize CRM tools to facilitate sales and credit approval processes. | Requires at least 2 years of B2B sales experience, familiarity with Salesforce, and the ability to work independently in a fast-paced environment. | Job Description NewLane Finance (www.newlanefinance.com) is a commercial equipment finance company, serving small and mid-size business nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane Finance is powered by a $24B financial organization. Summary: By administering NewLane Finance's accounts and coordinating with the development teams, the Business Development Account Manager (BDAM) plays a significant role in driving the business. Senior Management relies heavily on BDAM's since their proper use of discretion and independent judgment concerning the pricing and whom to do business with, which is pivotal to NewLane's business operations. Success in this position is accomplished by independently managing prospects and building a customer base in accordance with our overall business development strategies. BDAM's will utilize telephonic, email, and sophisticated marketing communications to autonomously prospect for business. The BDAM objective is to independently grow and expand the sales activity levels by assisting customers in growing their businesses by taking advantage of the benefits of commercial financing. In addition to creating and maintaining their book of business, Senior Management will rely on BDAM's grow their customer base. Essential Functions: • Use independent analysis to create, grow, and manage a sales territory that can drive the business's success. • Required to make fifty outbound business development calls per day to qualified prospects and move them through the sales funnel using Salesforce, a leading-edge CRM technology tool. • Use critical judgment to make independent recommendations based on customers' financial needs and capabilities and establish pricing. • Independently develop and maintain accurate data in client databases crucial to the business as they advance data matrixes that senior management will use to facilitate business growth. • Responsible for exercising personal discretion when acquiring and maintaining customer relationships • Adhere to company policies along with federal regulations and compliance laws • Grow a book of business by successfully marketing the company by making outbound business development calls to advise prospects ways you believe. You will enhance their business operations at your discretion, then guide them through NewLane's CRM technology tools, the application process, and credit approvals. • Maintain production and records in Salesforce • Determine, develop, and implement best techniques to develop business from prospects without direct supervision • Partner with credit and operational teams in a cross-functional role to facilitate the approval process for onboarding customers • Collaborate with Senior Business Development Managers and executives to develop methods and tactics for market growth Requirements: • Bachelor's degree desired. A high school degree or GED required • Two plus years of B2B sales experience required making outbound prospect calls. • Equipment Leasing experience preferred • Salesforce.com experience preferred • Self-driven, energetic with an entrepreneurial spirit • Excellent technological skills • Must possess leadership qualities required to mentor a small team of Business Development Associates • Independently identify key contacts within accounts, connect with decision-makers, and deliver on sales goals. • Strong communication skills • Self-motivated and possess a desire to learn. • Strong organizational skills and attention to detail with a sense of urgency • Ability to exercise discretion and work independently on significant matters involving both NewLane's and the customer's businesses customarily and regularly • Ability to handle a fast-paced work environment, understand and practice our values of Integrity, Passion, Teamwork, and Commitment to Excellence daily • Must be able to exercise discretion while independently developing an effective relationship with vendors, dealers, and manufacturers of commercial equipment • Demonstrated use of effective phone selling skills and ability to provide value to customers in their choice of a financing partner • Work collaboratively with team members, marketing, and management. The successful candidate will receive competitive compensation, excellent benefits including Health, Dental, Vision, 401k) with match, flexible spending, Life Insurance, Short Term, and Long-Term Disability Insurance, generous PTO, and much more... NewLane Finance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. NewLane Finance will not be able to provide Relocation or Sponsorship. Salary Range: $47,235.00 - $77,601.75 Individual base pay may vary on additional factors such as the candidate's experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs. In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate's location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/ WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com. WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Salesforce CRM
B2B sales
Customer relationship management
Verified Source
Posted 28 days ago

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