Whizz

Coordinate daily sales activities, support field agents, and engage potential clients to grow the rider community. | Strong work ethic, interpersonal skills, organizational ability, self-motivation, and US work authorization. | At Whizz, we are redefining mobility for delivery riders by providing them with reliable, affordable, and accessible e-bike solutions. As a Field Sales Coordinator, you will play a key role in managing and driving our sales efforts in the field. This position is perfect for someone who enjoys both organizing processes and engaging directly with people. You’ll coordinate daily sales activities, support our field agents, and personally interact with potential clients to grow our community of riders. Requirements • Hardworking: Hustler mentality with strong work ethic and goal driven; • People Friendly: Excellent interpersonal and communication skills to build rapport with clients; • Organized: Strong organizational skills to manage multiple leads and sales activities efficiently; • Disciplined: Self-motivated and able to work independently with minimal supervision; • Authorized to work in the US; • Knowledge of foreign languages: (French, Spanish, Arabic) is a big plus Benefits • Flexible schedule with 3–5 shifts per week; • Earn around $1,500/week through sales and bonuses; • Apply and work in any language (French, Spanish, Arabic a plus); • Fast career track with leadership opportunities; • Access to proven sales strategies and training to launch quickly.

Coordinate retail store schedules, handle escalations, monitor service quality, and support operational initiatives across multiple store locations. | Requires 2+ years in coordination, retail operations, or customer service, strong organizational and communication skills, problem-solving ability, and fluency in English. | Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Retail Operations Coordinator to join our team and ensure seamless operations across our e-bike stores and teams. In this role, you will coordinate schedules, support store operations, handle escalations, and monitor quality - playing a key role in keeping our customer service and store operations efficient, reliable, and customer-focused. If you're detail-oriented, thrive in a fast-paced environment, and can balance structure with flexibility, we'd love to hear from you. Responsibilities: • Create and maintain work schedules across retail stores, ensuring all shifts are covered • Coordinate PTO/STO requests with the HR team and arrange replacements across locations to guarantee uninterrupted customer service • Act as a point of contact for escalations when office leads or store managers are unavailable • Ensure timely documentation of incidents and escalations in internal systems • Resolve complex or unusual customer cases, especially those related to subscriptions and bikes (e.g., verification and payments, cancellations, exchanges, technical issues) • Assist in the rollout of new initiatives, product launches, or system updates across store locations • Monitor compliance with checklists and uphold hygiene and cleanliness standards at all locations through regular photo-based inspections • Conduct mystery shopper checks to evaluate service quality and adherence to company standards • Monitor performance metrics, compile reports, and follow up on the implementation of new processes • Collaborate with cross-functional teams on process improvements and documentation updates Requirements • 2+ years of experience in coordination, retail operations, or customer service roles • Strong organizational and multitasking skills with attention to detail • Excellent communication skills and the ability to work across distributed teams • Problem-solving mindset with the ability to handle unexpected incidents • Fluency in English (C1-C2) • Availability to work full-time: 10:00 - 19:00 EST (New York time). Benefits • Competitive monthly compensation depending on experience • A dynamic and growing startup environment with opportunities for career development • Paid time off: 15 vacation days + 7 sick days annually • Direct impact on the quality and stability of operations across a fast-scaling company