WCM White Cap Management LLC

Lead and optimize final mile delivery operations ensuring scalability, cost-effectiveness, and customer satisfaction. | Requires 7+ years in related field, leadership skills, advanced Excel and ERP knowledge, and ability to manage complex initiatives. | A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Responsible for the strategic design, operational execution, and continuous improvement of White Cap’s final mile delivery platform across Central Dispatch markets and Customer Delivery Hubs (CDHs). Ensures final mile operations are scalable, cost-effective, customer-focused, and aligned with White Cap’s growth and profitability objectives. This position operates with a high level of autonomy and ownership. In the current state, the role functions as a senior individual contributor while establishing the foundation for future team expansion. As the program evolves, this role will assume direct people leadership responsibilities, including hiring, coaching, and performance management Major Tasks, Responsibilities and Key Accountabilities Own the end-to-end final mile delivery strategy across all final mile locations, specializing in Central Dispatch and CDH networks. Design scalable operating models that support market growth and service reliability. Identify cost, service, capacity, and execution risks and implement corrective actions. Develop, document, and maintain SOPs governing final mile execution. Own training content and deployment to ensure consistent field adoption. Audit adherence to SOPs and address gaps through corrective action and retraining. Design and own KPIs tied to growth, profitability, service, and execution quality. Produce executive-ready reporting and performance insights. Use data to drive continuous improvement and prioritization decisions. Partner with Transportation, Operations, IT, Finance, and external vendors. Influence without authority to drive alignment and execution. Communicate risks, progress, and results to leadership. Embed safety standards into final mile SOPs and daily execution. Ensure customer experience remains central to decision-making. Proactively resolve issues impacting service reliability or safety. Establish clear performance expectations and accountability standards. Coach and develop associates as the team structure is introduced. Build a high-performing team through effective hiring, onboarding, and development. Nature and Scope Solutions require analysis and investigation. Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. Manages a group or team of professional individual contributors and/or indirectly supervises support staff. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds). Typically requires overnight travel 30% of the time. Education and Experience Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines. Preferred Qualifications Although this role is Remote, preferred candidates will reside in Eastern or Central time zones. Advanced proficiency in Excel and Word (Power BI preferred). Advanced knowledge of OTM, Oracle ERP, Descartes OnDemand, and Geotab. Proven ability to lead complex initiatives end-to-end. Demonstrated leadership, accountability, and independent execution. Advanced proficiency in Excel and Word (Power BI preferred). Advanced knowledge of OTM, Oracle ERP, Descartes OnDemand, and Geotab. Proven ability to lead complex initiatives end-to-end. Demonstrated leadership, accountability, and independent execution. If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you. White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com.

Participate in sales training, develop sales skills, execute account plans, sell products, and perform sales calls primarily in the field using a company or personal vehicle. | Bachelor’s degree or 1-2 years sales experience, strong communication skills, proactive and goal-oriented attitude, ability to operate a vehicle with acceptable driving record, and willingness to learn and take feedback. | A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for our Account Manager – Accelerated Sales Program! Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. Our Accelerated Sales Program is designed for sales professionals outside our industry to quickly accelerate their sales career. For an exciting opportunity to join our sales team, apply today! Why join the Accelerated Sales Program at White Cap? The Accelerated Sales Program is a comprehensive, sales-specific training program designed to fast-track the growth and development of new Outside Sales Representatives/Account Managers. Participants will work closely with White Cap sales leaders in a 6-12 month program to develop the skills, customer and supplier relationships, and knowledge needed to be successful in outside sales. An Account Manager - Accelerated Sales Program… Participates in classroom, independent study, and on-the-job training to learn the White Cap’s business model, products, vendors, customer needs, jobsite environment, systems, competitors, pricing, sales approach, and selling skills. Prepares and executes account plans. Sells White Cap value proposition and products. Learns about making effective jobsite or office sales calls by riding along with the District Sales Manager or experienced Account Managers. Enters and processes customer orders. Performs other duties as assigned. This position requires operation of a company vehicle or a personal vehicle and such operation is done consistently more than 80% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. Preferred Qualifications Bachelor’s degree in business, marketing, or related field or one to two years of sales or related field experience Strong communication skills and comfortable interacting with team members Requires strong self-governance, a proactive approach, personal accountability, and independence. Competitive nature with a drive to succeed Goal-oriented with personal accountability to deliver on metrics Open to feedback and willing to take action to improve performance Demonstrated ability to plan and organize daily activities Spanish language proficiency If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you. White Cap Supply Holdings, LLC ("White Cap") serves as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets. White Cap operates nearly 400 branches across the U.S. and Canada with approximately 7,000 employees, and offers nearly 450,000 SKUs to approximately 150,000 customers. White Cap includes the Brafasco and NCA brands in Canada and multiple brands that fall under Construction Supply Group. White Cap was previously known as HD Supply Construction & Industrial and became an independent company in October 2020.