VIMO INC

Develop and analyze reports and dashboards to monitor contact center performance and quality metrics, providing actionable insights for continuous improvement. | Requires experience in data analysis, reporting, and familiarity with contact center or healthcare environments, along with advanced Excel skills and ability to communicate insights effectively. | Job DetailsJob Location: Georgia - Atlanta, GA 30339Position Type: Full TimeSalary Range: $21.00 HourlyIt’s truly an exciting time to be a part of GetInsured. Our vision has always been to make finding and enrolling in health insurance simple. Currently, GetInsured has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. GetInsured builds and operates award-winning cloud-based enrollment tools that serve state based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. We are seeking a Quality Optimization Analyst who will be responsible for data, reporting, and analytics that support Quality Assurance and contact center performance. This role transforms quality and operational data into actionable insights that inform decision-making, improve customer experience, and strengthen quality outcomes across multiple interaction channels. Partnering closely with Quality, Operations, Training, and Leadership teams, the Quality Optimization Analyst develops and analyzes reports, identifies trends and emerging risks, and translates complex data into clear, meaningful insights. This role plays a critical part in driving continuous improvement by ensuring leadership has accurate, timely, and relevant data to support performance optimization and strategic planning. Key Responsibilities: • Develop, maintain, and deliver quality and contact center performance reports, dashboards, and analytics across multiple interaction channels • Analyze QA, operational, and customer experience data to identify trends, patterns, risks, and opportunities for improvement • Ensure data accuracy, integrity, and consistency across reporting sources and quality metrics • Translate complex datasets into clear, actionable insights for Quality, Operations, Training, and Leadership teams • Support leadership reporting needs, including trend summaries, performance reviews, and executive-level insights • Partner with Quality Assurance and cross-functional teams to define, refine, and align quality metrics and success measures • Monitor the effectiveness of quality initiatives and process changes through ongoing data analysis • Identify data gaps, reporting limitations, and opportunities to improve analytics capabilities • Maintain documentation and reporting artifacts that are audit-ready and decision-ready Qualifications and Skills • Experience in data analysis, reporting, or analytics supporting a contact center, quality assurance, or operations function • Strong Excel proficiency, including advanced formulas, pivot tables, data validation, and data visualization • Experience analyzing QA, operational, or customer experience metrics to identify trends and performance drivers • Strong analytical and problem-solving skills with the ability to translate data into actionable insights • Excellent written and verbal communication skills, with the ability to present data clearly to varied audiences • High attention to detail and commitment to data accuracy and integrity • Experience in a contact center or regulated environment (e.g., healthcare, insurance, ACA) • Familiarity with QA platforms, BI tools, or reporting systems (e.g., Power BI, NICE CXone) • Experience supporting leadership reporting such as WBRs, MBRs, or executive dashboards • Ability to quickly learn and adapt to new systems, tools, and technologies in a fast-paced environment • Comfortable working in a remote/work-from-home environment, with the ability to manage time effectively and remain engaged and accountable Benefits • 401(k) matchable up to 4% • Individuals Care Health Reimbursement Arrangement (ICHRA) • Paid time off (PTO) • Paid Training • Supportive Environment • Work From Home Opportunity

The Java Developer will design, develop, and maintain Java-based applications while implementing and maintaining web services using REST/SOAP protocols. They will also write efficient SQL queries and collaborate with cross-functional teams to define, design, and ship new features. | Candidates must have a bachelor's degree in computer science or a related field and 3-4 years of professional experience in Java development. Strong experience with the Spring framework and proficiency in SOAP web services are also required. | Job Details Job Location: Mountain View, CA Salary Range: $110000.00 - $150000.00 Salary/year Description *We are not sponsoring visas for this position* About GetInsured: What started as the “Expedia” of health insurance, has grown to a market leading company that is transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we’re now reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we’re helping agencies help more people, faster, and transforming health care service delivery as we know it. We are looking for a Java Developer to join our GetInsured team. GetInsured is the leading provider for state-based marketplace technology with more experience than any technology provider transitioning states off healthcare.gov and implementing exchanges. We are dedicated to helping as many Americans as possible easily find and enroll in affordable health insurance Job Description: We are seeking a skilled Java Developer with 3-4 years of experience to join our talented team. The ideal candidate should have a solid understanding of Java development, Spring framework, web services using REST/SOAP, SQL databases, and excellent communication skills to effectively collaborate with team members and clients. Responsibilities: - Design, develop, and maintain Java-based applications - Implement/maintain web services using REST/SOAP protocols - Write efficient SQL queries and work with relational databases - Collaborate with cross-functional teams to define, design, and ship new features Benefits: We offer a comprehensive benefits package, including but not limited to: · Health, Dental, Life, Disability, and Vision insurance · Healthcare spending or reimbursement accounts (HSA/FSA) · Retirement benefits (401k) · Paid time off · Education assistance or tuition reimbursement- · Employee discounts for Gym memberships & commuting/travel assistance Values: · We believe that working hard, when it is imbued with purpose, can and should be fun. · You’ll find we are a “can do” place where people work together and roll up their sleeves to get the job done. · Everyone has a voice; everyone’s ideas count, and everyone is respected. · We have built a company, as well as a community of friends and colleagues, with respect for each other. Learn more about GetInsured at GetInsured.com. Qualifications Requirements: - Bachelor’s degree in computer science, Engineering, or related field - 3-4 years of professional experience in Java development - Strong experience with the Spring framework (Spring Boot, Spring MVC) - Proficiency in SOAP web services and related protocols - Solid understanding of SQL and experience working with relational databases (e.g. PostgreSQL) - Excellent problem-solving and analytical skills - Strong communication skills, both verbal and written - Ability to work effectively in a collaborative team environment - Proactive and self-motivated with a passion for learning and continuous improvement

The Java Developer will be responsible for developing and maintaining Java applications. This role requires collaboration with cross-functional teams to deliver high-quality software solutions. | Candidates should have a strong background in Java programming and software development. Experience with relevant technologies and methodologies is preferred. | Job Details Job Location: Mountain View, CA Salary Range: $110000.00 - $150000.00 Salary/year Description Qualifications

The Java Developer will design, develop, and maintain Java-based applications while implementing and maintaining web services using REST/SOAP protocols. They will also write efficient SQL queries and collaborate with cross-functional teams to define, design, and ship new features. | Candidates must have a bachelor's degree in computer science or a related field and 3-4 years of professional experience in Java development. Strong experience with the Spring framework and proficiency in SOAP web services and SQL is required. | Job Details Job Location: Mountain View, CA Salary Range: $110000.00 - $150000.00 Salary/year Description *We are not sponsoring visas for this position* About GetInsured: What started as the “Expedia” of health insurance, has grown to a market leading company that is transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we’re now reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we’re helping agencies help more people, faster, and transforming health care service delivery as we know it. We are looking for a Java Developer to join our GetInsured team. GetInsured is the leading provider for state-based marketplace technology with more experience than any technology provider transitioning states off healthcare.gov and implementing exchanges. We are dedicated to helping as many Americans as possible easily find and enroll in affordable health insurance Job Description: We are seeking a skilled Java Developer with 3-4 years of experience to join our talented team. The ideal candidate should have a solid understanding of Java development, Spring framework, web services using REST/SOAP, SQL databases, and excellent communication skills to effectively collaborate with team members and clients. Responsibilities: - Design, develop, and maintain Java-based applications - Implement/maintain web services using REST/SOAP protocols - Write efficient SQL queries and work with relational databases - Collaborate with cross-functional teams to define, design, and ship new features Benefits: We offer a comprehensive benefits package, including but not limited to: · Health, Dental, Life, Disability, and Vision insurance · Healthcare spending or reimbursement accounts (HSA/FSA) · Retirement benefits (401k) · Paid time off · Education assistance or tuition reimbursement- · Employee discounts for Gym memberships & commuting/travel assistance Values: · We believe that working hard, when it is imbued with purpose, can and should be fun. · You’ll find we are a “can do” place where people work together and roll up their sleeves to get the job done. · Everyone has a voice; everyone’s ideas count, and everyone is respected. · We have built a company, as well as a community of friends and colleagues, with respect for each other. Learn more about GetInsured at GetInsured.com. Qualifications Requirements: - Bachelor’s degree in computer science, Engineering, or related field - 3-4 years of professional experience in Java development - Strong experience with the Spring framework (Spring Boot, Spring MVC) - Proficiency in SOAP web services and related protocols - Solid understanding of SQL and experience working with relational databases (e.g. PostgreSQL) - Excellent problem-solving and analytical skills - Strong communication skills, both verbal and written - Ability to work effectively in a collaborative team environment - Proactive and self-motivated with a passion for learning and continuous improvement

The Java Developer will design, develop, and maintain Java-based applications while implementing and maintaining web services using REST/SOAP protocols. They will also write efficient SQL queries and collaborate with cross-functional teams to define, design, and ship new features. | Candidates must have a bachelor's degree in computer science or a related field and 3-4 years of professional experience in Java development. Strong experience with the Spring framework and proficiency in SOAP web services and SQL is required. | Job Details Job Location: Remote - Mountain View, CA Salary Range: $110000.00 - $150000.00 Salary/year Description *We are not sponsoring visas for this position* About GetInsured: What started as the “Expedia” of health insurance, has grown to a market leading company that is transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we’re now reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we’re helping agencies help more people, faster, and transforming health care service delivery as we know it. We are looking for a Java Developer to join our GetInsured team. GetInsured is the leading provider for state-based marketplace technology with more experience than any technology provider transitioning states off healthcare.gov and implementing exchanges. We are dedicated to helping as many Americans as possible easily find and enroll in affordable health insurance Job Description: We are seeking a skilled Java Developer with 3-4 years of experience to join our talented team. The ideal candidate should have a solid understanding of Java development, Spring framework, web services using REST/SOAP, SQL databases, and excellent communication skills to effectively collaborate with team members and clients. Responsibilities: - Design, develop, and maintain Java-based applications - Implement/maintain web services using REST/SOAP protocols - Write efficient SQL queries and work with relational databases - Collaborate with cross-functional teams to define, design, and ship new features Benefits: We offer a comprehensive benefits package, including but not limited to: · Health, Dental, Life, Disability, and Vision insurance · Healthcare spending or reimbursement accounts (HSA/FSA) · Retirement benefits (401k) · Paid time off · Education assistance or tuition reimbursement- · Employee discounts for Gym memberships & commuting/travel assistance Values: · We believe that working hard, when it is imbued with purpose, can and should be fun. · You’ll find we are a “can do” place where people work together and roll up their sleeves to get the job done. · Everyone has a voice; everyone’s ideas count, and everyone is respected. · We have built a company, as well as a community of friends and colleagues, with respect for each other. Learn more about GetInsured at GetInsured.com. Qualifications Requirements: - Bachelor’s degree in computer science, Engineering, or related field - 3-4 years of professional experience in Java development - Strong experience with the Spring framework (Spring Boot, Spring MVC) - Proficiency in SOAP web services and related protocols - Solid understanding of SQL and experience working with relational databases (e.g. PostgreSQL) - Excellent problem-solving and analytical skills - Strong communication skills, both verbal and written - Ability to work effectively in a collaborative team environment - Proactive and self-motivated with a passion for learning and continuous improvement