Vimeo

Lead Vimeo's risk and fraud strategy execution, oversee fraud monitoring and chargeback management, develop risk management systems, and collaborate with cross-functional teams on compliance and security. | 5+ years in payment or risk compliance operations focused on fraud prevention, knowledge of global payment processing and regulatory compliance, strong communication skills, and problem-solving ability. | Vimeo is looking for a Risk Operations Lead / Analyst to join our Payments team. In this role, you will help build operations, product experiences, & establish analytics to protect our platform through investigations and data-driven insights. You'll audit & review existing product experiences, while contributing to analyzing abnormal signals to help prevent platform abuse across our Self-Serve & OTT business lines. What you'll do: • Strategy & Planning: Own Vimeo's Risk & Fraud strategy and execution across Trust & Safety, Security, Payment fraud prevention, and support escalations – ensuring our approach aligns with company objectives & evolving regulatory environments. • Operational Excellence: Oversee all aspects of fraud monitoring, risk operations, and chargeback management while owning the associated KPIs/metrics. • Risk & Compliance Management: Develop and implement risk management systems to monitor suspicious patterns, mitigate fraud across different vectors, and ensure compliance with industry standards and all relevant payment regulations. • Collaboration & Innovation: Collaborate with cross-functional teams, including Trust & safety, product, engineering, finance, and legal, to advise on emerging risks, global compliance (e.g Network, PCI, OFAC, etc) & security best practices. Skills you will need : • 5+ years of experience in payment or risk compliance operations, with a focus on fraud prevention and management • Background knowledge of the global payment landscape, including payment processing, fraud prevention techniques, and/or existing regulatory compliance monitoring programs. • Excellent written and verbal communication skills, both with external customers and internal employees or partners • Experience in problem-solving to spot trends and react quickly while establishing new processes or implementations Nice-to-haves: • Knowledge of SQL or Business Intelligence tools (e.g. Looker/Tableau) • Knowledge of fraud vendors & a high-level understanding of their offerings • Ability to effectively communicate with technical and non-technical partners Base Salary Range: • NYC Metro, Bay Area, Seattle, & Los Angeles: $123,000 - $169,500 • All other US cities outside above metro areas: $110,700 - $152,550 Base salary is just one component of Vimeo's total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more. #LI-MM1 About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

Lead enterprise product design projects from concept to release, collaborating with cross-functional teams to deliver user-centered, elegant video platform experiences. | 7+ years as a Product Designer in a global SaaS environment with strong UX skills, portfolio, communication, and autonomy. | Vimeo enables anyone to create high-quality video experiences to connect better and bring ideas to life. We proudly serve our growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world’s largest companies. As a Principal Product Designer, you will lead the Enterprise solutions design and work collaboratively with engineers, product managers, team stakeholders, and other designers. You’ll have a direct impact on Vimeo’s business through design ownership of the enterprise experiences that are available to Vimeo customers on desktop and mobile web, such as organization, content, and privacy management, analytics, integrations, and more. We have a big vision to make the power of video accessible to everyone, and we need motivated, passionate team members to help us get there. What you'll do: • Deepen your expertise in a specialized area, lead projects, and contribute to strategy. • Deliver simple, intuitive, and elegant designs that incorporate Vimeo’s brand guidelines while balancing multiple projects simultaneously. • Drive design and vision from the concept phase all the way to product release and beyond by crafting high level user flows, wireframes, high-fidelity mockups, and prototypes. • Deliver best-in-class user-experiences worthy of the amazing content that is uploaded to Vimeo each and every day. • Work collaboratively to directly engage with users and translate quantitative data and qualitative insights into informed design decisions and new product concepts. • Based on product learnings, clearly communicate your ideas, concepts, and “aha!” moments to guide the team in developing new features and improving our product across all platforms. • Collaborate with global Product, Engineering, and Design teams across different time zones. Skills and knowledge you should possess: • 7+ years of experience as a Product Designer in a global SaaS tech company environment. • An online portfolio or samples of work demonstrating relevant experience. Show your work and process, not just final designs – and illustrate how it affected the user’s experience. Beautiful work is important, but the thinking behind it is even more so. • Excellent user-centered design skills - you love the details and have a deep understanding of design fundamentals with a proficiency in Figma and prototyping tools. • Excellent communication skills - you can clearly articulate your design vision through verbal and written explanation, sketching, or quick mock-ups to small or large groups, from designers to the leadership team. • Ability to be autonomous - you take initiative and end-to-end ownership of complex projects while collaborating with cross-functional partners and other designers, by seeking and giving feedback with a positive sense of curiosity and encouragement! • Strong familiarity with industry-standard UX practices and methods. Bonus points (nice skills to have, but not needed): • Experience working with remote or distributed product teams. • UX and site experience across mobile and desktop. • Knowledge and experience with motion design and animation. Base Salary Range: • NYC Metro, Bay Area, Seattle, & Los Angeles: $158,000 - $216,500 • All other US cities outside above metro areas: $142,200 - $194,850 At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment, and location. Base salary is just one component of Vimeo's total rewards philosophy. We offer a wide range of benefits, perks, variable compensation and where eligible long-term incentive programs. We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more. About us: Vimeo (NASDAQ:VMEO) is the world’s most innovative video experience platform. We enable anyone to create high-quality video experiences to connect better and bring ideas to life. We proudly serve our growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world’s largest companies. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. #LI-MM1

Identify, recruit, and manage strategic partnerships with Systems Integrators to drive revenue growth and partner success. | 5+ years in channel sales or partner management in SaaS, deep SI ecosystem knowledge, strong network in SI/digital consultancy, and excellent communication and relationship-building skills. | Reporting to the VP Channel Sales & Partnerships, you will be responsible for identifying, recruiting, and deepening strategic partnerships with leading SIs (Systems Integrators). You will lead the strategy for our SI development focused on breaking new business and uncovering new areas of opportunity across the entire consulting landscape. The ideal candidate will possess a proven track record in partnership sales, a deep understanding of the SI ecosystem, and an existing network of valuable contacts within the space. What You’ll Do: Proactively identify, prospect, and recruit new SI and digital consultancy partners that align with our strategic goals and target markets. Leverage your existing network and industry knowledge to rapidly build a pipeline of high-potential partnership opportunities. Develop and articulate compelling value propositions that resonate with SIs seeking to expand their service offerings and drive client success. Build and maintain strong, long-term relationships with key stakeholders within partner organizations. Provide comprehensive training, enablement, and ongoing support to ensure partners are proficient in selling, implementing, and supporting Vimeo's platform. Work cross-functionally with marketing, product, and sales teams to develop partner-specific resources, collateral, and programs. Drive partner revenue growth through joint sales efforts and pipeline management. Establish and track key performance indicators (KPIs) for partner success, regularly reporting on progress and identifying areas for optimization. Negotiate partnership agreements and ensure adherence to program guidelines. Serve as the voice of the partner, gathering feedback on product, pricing, and program effectiveness to inform internal strategies. Skills & Knowledge You Should Possess: 5+ years of experience in channel sales or partner management roles, preferably within a SaaS company, focusing on Regional SIs, GSIs and digital consultancy partnerships. Knowledge of agency business models, industry trends, competitive landscape, and emerging technologies within the SI and digital consultancy space. A well-established network of contacts within the SI consultancy landscape Exceptional relationship-building, communication, organization, and presentation skills. Self-motivated, proactive, and able to thrive in a fast-paced, scaling environment. Demonstrated ability to work collaboratively across internal teams and with external partners. Base Salary Range: NYC Metro, Bay Area, Seattle, & Los Angeles: $130,000 - $178,750 All other US cities outside above metro areas: $117,000 - $160,875 This role also includes on-target commissions in addition to base salary. At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment, and location. Base salary is just one component of Vimeo's total rewards philosophy. We offer a wide range of benefits, perks, variable compensation and where eligible long-term incentive programs. We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more. #LI-CB1 About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.