Vibes

Design, build, and own full-stack features and services, lead projects, shape architecture, and mentor engineers. | 5+ years experience with modern JavaScript frameworks and cloud platforms, owning production systems and resolving ambiguous problems. | About Vibes Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. To learn more about Vibes, visit www.vibes.com. Position Overview We are seeking a collaborative, proactive, and results-driven senior full-stack Software Engineer to join the Studio team at Vibes. Studio is the newest product offering at Vibes: a self-serve way for far more businesses to provision and launch RCS agents on our messaging services. Having just launched, we are actively gathering customer feedback and have significant room to grow. We move with the speed and ownership of a startup, while drawing on the reach and infrastructure of an established company. We're looking for a senior engineer to help drive what comes next: someone ready to own a core domain of the product from day one, set the technical bar for how we build, and grow into a technical leadership role as the team scales. This is a full-time, hybrid role based in the greater Chicago area, with an expectation of being in the office two days per week. The Role You will design, build, and own significant parts of the technical foundation of Studio. You'll work across the full stack, developing APIs and building product features, all while shaping the architecture, engineering practices, and product direction. We think in projects, not tickets, and we start with the what and why before the how. You'll often be the project lead on the work you own, responsible for understanding the deliverable before you start, cutting it down to something shippable, driving it to completion, and releasing it. Engineering weighs in on product decisions early here, so your read on what's feasible and how fast we can ship genuinely shapes what we build. What Success Looks Like After 6–12 months, a successful hire: Owns one or more major areas of the system end-to-end, and is the person the team turns to on them Ships meaningful functionality to production early and often, and raises the quality bar for the team Leads projects to completion, from a clear deliverable through the hard technical trade-offs to a deliberate release Makes sound, high-stakes decisions under ambiguity, and brings the team along on them Mentors teammates and improves how the whole team works, not just their own output Is on a clear path toward a technical Lead role as the product and team grow How We Work We prioritize ownership, speed, and a relentless focus on the customer We ship fast and iterate, putting real product in front of customers and improving it with what we learn We use AI as leverage, and everyone owns what they ship regardless of how it was written We expect engineers to engage deeply with both product and technology Everyone owns outcomes, not just code Responsibilities Own the design and delivery of full-stack features and services using React and TypeScript on AWS infrastructure Lead projects end-to-end, owning delivery from kickoff through release Set the technical direction for major areas of the system, including architecture and key trade-offs Design and maintain the public API and MCP server that, alongside our web UI, are the primary surfaces customers use to build on Studio Push the limits of how the team leverages AI to build and ship faster Mentor engineers through code review, pairing, and technical guidance Partner closely with product and other teams across Vibes to shape and deliver customer value Troubleshoot and resolve complex issues across the stack Continuously improve the system, and the team's engineering practices, based on customer feedback and usage Challenge existing approaches and push for better ways to build and ship Requirements & Qualifications Formal education in Computer Science, Engineering, or equivalent professional experience 5+ years of professional software engineering experience, including ownership of significant production systems Deep expertise across the full stack Strong proficiency with modern JavaScript frameworks (React, TypeScript) Proven experience designing and building APIs and backend services Solid experience with cloud platforms (AWS preferred) Fluency with AI-assisted development, using it as leverage without compromising quality or ownership A track record of owning ambiguous problems and driving them to resolution Experience mentoring engineers or leading feature work, with the judgment to know when to lead and when to enable A strong sense of ownership and accountability, and comfort in fast-moving environments Strong communication and collaboration skills Location & Work Arrangement Hybrid role based in Chicago In-office two days per week Authorized to work in the United States without sponsorship Our Core Values Respect, Honesty, and Integrity for All Stakeholders Always be Learning Relentless Focus on the Customer Never be Satisfied Create Value Seek Accountability and Ownership Compensation and Benefits The compensation range for this role is $140,000 to $150,000. Final compensation will be determined by factors such as relevant work experience, skills, and certifications. Vibes offers a full slate of benefits from competitive salaries, options, medical, dental and vision coverage, short- and long-term disability, life insurance, 11 paid holidays, flexible vacation, summer Fridays, Winter Holiday break, commuter benefits, a 401(k) plan and match, and a paid parental leave program. Equal Opportunity Vibes is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.

Build and launch mobile marketing campaigns, support customer onboarding and campaign execution, troubleshoot issues, and collaborate with internal teams and clients to optimize campaign performance. | Bachelor’s degree or equivalent experience, 1-3 years in digital marketing or CRM, strong communication and organizational skills, familiarity with marketing platforms, and eagerness to learn mobile marketing technologies. | About Vibes At Vibes, we’re redefining how enterprise brands connect with their customers through mobile. Vibes helps marketing, loyalty, and customer experience professionals at the world's most respected brands create personal, revenue-driving and long-term mobile engagement between consumers and the brands they love. Industry leaders like Chipotle, The Children’s Place and Polo Ralph Lauren use Vibes to activate and grow customer relationships with timely, relevant, high-volume mobile messaging at a global scale. Our intelligent mobile engagement platform enables marketers to seamlessly connect with their customers using a data-rich and API-packed platform that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. To learn more about Vibes, visit www.vibes.com. Job Summary We are looking for campaign connoisseur with a passion for the mobile space. Our ideal candidate will be eager to engage with enterprise brands and support our Customer Success team with making customer campaign requests a reality. An ideal candidate possesses a growth mindset, detailed strategic thinking capacity, empathy for others, inspiring communication skills, and a fierce dedication to create valuable marketing campaigns that drive clicks and conversion for our customers. This is a critical servicing role that supports both our internal account teams and our end customers. Efficient and powerful execution of required tasks will lead to better customer satisfaction, operating efficiency, and ultimate platform ROI. In a current world of constant change and uncertainty, one area that is growing at light speed is the digital consumer engagement space - specifically, how brands create personalized, 1:1 interactions with their consumers at scale. This role puts you right at the center of this exciting evolution of consumer engagement. If you want to build meaningful professional relationships with marketers within large enterprises that provide a front-row seat to innovations in mobile marketing technology, then look no further. This is a full-time, remote position reporting to the Sr. Director of Technical Account Services. Vibes has been recognized in 2025 as a Built In Best Hybrid Places to Work. Responsibilities • Build and launch SMS, MMS, Push, Wallet, and RCS campaigns within the Vibes platform. • Support customer onboarding, ensuring smooth setup and early success with campaigns. • Partner with CSMs and TAMs to translate campaign strategies into execution-ready builds. • Configure and run A/B tests, monitor performance, and recommend optimizations. • Troubleshoot campaign setup and provide expert platform support. • Ensure compliance with mobile messaging regulations and best practices. • Document campaign processes and share learnings with customers and internal teams. • Support key enterprise customers by providing monthly “Win Reports” highlighting trends and outcomes worth a second look • Assisting in new customer launches by executing account setup, campaign creation, and program branding tasks assigned by the Launch Manager • Collaborate on live calls with brand marketers and internal account teams to inspire innovation and maximize impact on Vibes mobile broadcasts and campaigns. • Contribute to building scalable playbooks and repeatable processes that improve execution quality. Requirements & Qualifications Marketing Experience and Approach: • Bachelor’s degree in Marketing, Communications, Business, or related field—or equivalent experience. • 1-3 years of experience in digital marketing, campaign execution, CRM, or customer support (internships included). • Strong attention to detail and organizational skills; able to manage multiple priorities. • Analytical thinker with an interest in campaign performance, testing, and data insights. • Excellent written and verbal communication skills with a customer-first mindset. • Familiarity with marketing automation or CRM platforms is a plus, but not required. • Experience building SMS/MMS/Email marketing campaigns within a marketing platform. • Eagerness to learn mobile marketing technologies and grow into advanced Customer Success roles. Teamwork & Communication: • Extraordinary team player and ability to thrive in a fast-paced, dynamic, entrepreneurial environment • High character and positive mindset, from integrity to reliability to general kindness toward people • Mature, self-directed, highly detailed, organized, driven professional • Passionate and sincere communicator • Excellent communication and active listening skills; able to adjust to different personalities and communication styles Our Core Values: • Respect, honesty, and integrity for all stakeholders • Always be learning • Relentless focus on the customer • Never be satisfied • Create value • Seek accountability and ownership Compensation And Benefits The compensation range for this role is $70,000 to $80,000. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills and certifications. Vibes offers a full slate of benefits from competitive salaries, options, medical, dental and vision coverage, short- and long-term disability, life insurance, 10 paid holidays, flexible vacation, commuter benefits, a 401(k) plan and match, and a paid parental leave program. Equal Opportunity Employer Vibes is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.