Versace

Providing exceptional client experiences, meeting sales targets, maintaining client relationships, and supporting team initiatives. | Minimum of two years retail experience, computer skills including POS, Word, Excel, email, and a high-energy, sales-focused personality. | GV-VERSACE Chicago Rush Position reports directly to the General Manager. 40 hours per week. Responsibilities include: Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike Meet & exceed sales goal targets (daily, monthly, yearly) Meet & exceed targets for client data capture Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV) Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance Support the team in generating new client relationships while maintaining those that are existing Open and close consignments Process returns and exchanges Ability to communicate effectively & build strong partnerships with clients, peers, and management Develop business driving initiatives, contests and events Handling customer's repairs and advising clients about best fit of pieces Experience & Key Competencies: Minimum of two years’ experience in retail environment – luxury experience preferred. Full understanding of specialty retail, including how to effectively clientele. Computer skills including operation of retail point of sale system, Word, Excel and email. Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a balance of daily responsibilities. A positive, outgoing, high energy personality that is entrepreneurial and sales focused. — Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range: Local Minimum Wage up to 28.00 USD Founded by Gianni Versace in 1978, Versace is built on the principle of freedom — empowering fearless self-expression through every touchpoint, from fashion, interiors, fragrance, hospitality and more. Its fierce spirit of independence and progressivism fuels its relationships with the world's most influential figures, positioning Versace at the heart of culture. To own and wear Versace is to embrace a life without inhibition, without prejudice, accepting of deeply human truths and contradictions: a desire for classicism and innovative Italian artisanship, strength and sensuality, quietude and the volume raised to max. It is a luxury Italian vision with deeply Mediterranean values, committed to uncompromising quality in its designs for a complete life. Throughout, the House wields the codes of luxury and classicism to ignite a daring new path, under the creative direction of Chief Creative Officer Dario Vitale.