USC

Design, develop, and maintain scalable software applications supporting secure computing and research workflows. | Senior-level experience in software development with skills in web frameworks, security, ML/AI integration, and mentoring. | Job ID REQ20178030 Category Information Technology Services The University of Southern California (USC) Information Technology Services is seeking a Senior Developer to design, develop, and advance software solutions that support USC’s technology and research community. This is a hands-on opportunity to solve complex technical problems, build scalable applications, automate workflows, and help shape technology that supports researchers working in increasingly sophisticated computing environments. You’ll play an important role in USC’s expanding secure computing initiative, including development of the user portal that will support researchers working with sensitive and regulated data. The broader environment is being developed to serve research projects with heightened security and compliance requirements, creating an opportunity to build technology with meaningful university-wide impact. Working with ITS colleagues and university stakeholders, you’ll translate business and technical requirements into reliable software features and services. You’ll also partner closely with research data expertise on the team to turn complex research workflows into streamlined digital processes, reducing manual steps and making secure computing services easier for researchers to navigate. If you enjoy building software, untangling complex systems, improving how technology works for users, and serving as a senior technical resource to others, this is an opportunity to bring your engineering expertise to technology that enables USC’s research and institutional mission. Key Responsibilities & Accountabilities - Work closely faculty, researchers, and stakeholders on the campus, translating scientific goals into high-quality SW applications. - Design and develop web applications, workflow, and data pipelines in HPC and Cloud environment in collaboration with research teams. - Integrate ML/AI tools and technologies into SW development workflow to improve efficiency, effectiveness, and performance of services. - Design, develop, and maintain scalable software applications and solutions that perform reliably upon implementation and can evolve with changing university and business requirements. - Translate business requirements and technical specifications into effective software features and services in partnership with ITS and university stakeholders. - Develop and enhance technology supporting USC’s secure computing initiative, including user portal functionality and automated workflows defined in partnership with research data and technical teams. - Embed security standards, procedures, quality analysis, testing, and university compliance requirements into software development workflows and solutions. - Lead troubleshooting, root cause analysis, and continuous improvement efforts to identify system issues, resolve defects, and improve application performance and reliability. - Support project and task planning, technology standards, process improvements, and customer-focused solutions aligned with ITS objectives and university needs. - Mentor and guide team members and peers by sharing technical expertise, problem-solving methodologies, frameworks, training resources, and current industry best practices. Qualifications Minimum Qualifications - Bachelor's degree. - Combined experience/education as substitute for minimum education. - 5 years in information technology, software development, engineering, or relevant fields. - Experience with ML/AI integration (working with LLM APIs, embeddings, and vector DB), experience with serverless cloud architecture. - Proficiency in web programming with modern frameworks (React, Next.js, Angular, and Django, etc.), Knowledge of web security best practices. - Foundational knowledge of security concepts, secure code development techniques, and the development and configuration of software solutions. - Ability to understand and work with large, complex systems, write test cases for new and existing code to ensure compatibility and stability, and provide detailed information and summaries to peers and supervisors. - Excellent written and oral communication skills, and the ability to establish strong, positive working relationships and rapport with various groups of team members. Preferred Qualifications - Bachelor's degree in Computer Science, Computer Information Systems, or a related field. - Eight years of experience in information technology, software development, engineering, or relevant fields. - Demonstrated experience developing, maintaining, and supporting scalable software applications within large, complex technology environments. - Experience translating complex business, operational, or research workflows into maintainable software functionality and automated processes. - Strong knowledge of secure software development practices, application security concepts, testing, quality assurance, and software configuration. - Experience designing test cases and troubleshooting complex systems to improve software compatibility, stability, reliability, and performance. - Demonstrated ability to analyze complex or conflicting information, identify root causes, and develop sustainable technical solutions. - Experience collaborating with technical and non-technical stakeholders to understand requirements, evaluate customer needs, and communicate technical approaches and recommendations. - Experience mentoring developers or technical peers and contributing to engineering standards, technical documentation, problem-solving frameworks, or training resources. - Experience working in higher education, research technology, research computing, or another large, complex organizational environment. USC Unifying Values Statement In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, community, well-being, open communication, and accountability. Compensation, Benefits, & Working Conditions Pay Transparency Statement The annual base salary range for this position is $147,494.24 - $160,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Benefits Statement To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents' health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. Equal Opportunity & Background Check Statement USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law. Minimum Education: Doctorate Combined experience/education as substitute for minimum education Minimum Experience: 7 years Combined experience/education as substitute for minimum work experience Minimum Field of Expertise: Advanced degree in computer science or related field such as solid state physics or microelectronics engineering. Supervisory skills. Demonstrated record of outstanding research contributions and experience in an area of computer science, technical proficiency, exceptional creativity, successful collaboration with others, and independent thought. Demonstrated reputation as an emerging leader in field with sustained performance and accomplishment. Demonstrated ability to conceptualize research Job ID REQ20178030 Posted Date 08/12/2026

Lead digital communication and employee engagement strategies, manage teams, and oversee web platforms to enhance user experience. | Requires 7+ years in marketing/communications and user/customer experience with at least 1 year management experience, plus strong communication and strategic skills. | Why Join Us? This is an exciting opportunity to shape the future of employee communications and digital engagement within a leading institution. The Web Developer Supervisor will play a vital role in enhancing the employee experience through innovative technologies, strategic communication, and user-centered solutions. The university is committed to fostering a workplace where employees are valued, empowered, and encouraged to contribute their ideas, creativity, and expertise. The University of Southern California (USC) is seeking an innovative and collaborative Web Developer Supervisor to lead employee-focused digital communications and customer experience initiatives across the institution. This role is responsible for overseeing how information is communicated through web and digital technologies while partnering with university leaders to develop strategies that enhance engagement, accessibility, and the employee experience. The ideal candidate combines strong technical expertise with strategic communication skills and a passion for human-centered design. This leader will guide cross-functional teams, manage digital communication initiatives, and champion technology solutions that improve how employees access information and interact with university resources. Key Responsibilities: - Develop and implement employee engagement and digital communication strategies aligned with university goals and culture. - Lead customer and user experience initiatives focused on accessibility, usability, and effective communication delivery. - Oversee employee-facing web and digital communication platforms, ensuring high-quality content, functionality, and user engagement. - Collaborate with university leaders and stakeholders to develop customer experience visions and communication strategies. - Gather and analyze employee interaction and engagement data to improve communication effectiveness and digital experiences. - Develop segmentation strategies and user personas to better understand and serve university audiences. - Establish communication governance standards, procedures, quality controls, and performance metrics. - Drive innovation in digital communications by introducing new technologies, tools, and communication approaches. - Supervise staff and/or student workers, providing coaching, performance management, and professional development. - Manage multiple concurrent projects, timelines, and organizational priorities effectively. - Support continuous improvement of communication systems, workflows, and digital platforms. - Promote a collaborative and inclusive workplace culture aligned with university values and ethics. Preferred Qualifications: - Master’s degree in a related field preferred - 10+ years of relevant professional experience - 4+ years of management or leadership experience Preferred Knowledge, Skills & Abilities: - Strong written, verbal, and interpersonal communication skills - Experience developing customer experience strategies and customer-facing applications - Knowledge of human-centered design and user experience best practices - Proven project management and organizational skills - Ability to manage multiple priorities and deadlines in a fast-paced environment - Strategic thinking and executive-level collaboration skills - Experience working within large, complex organizations - Knowledge of communication governance, policies, and compliance standards - Experience with content management systems (CMS), SEO, and usability engineering - Familiarity with front-end and back-end website development - Experience with object-oriented design, servers, and programming languages - Knowledge of graphic design and photo editing tools such as Canva and Photoshop - Ability to lead and develop high-performing, cross-functional teams - Experience in higher education or human resources environments preferred Minimum Qualifications: - Bachelor’s degree in Computer Science, Public Relations, Business Administration, Marketing, Or a related field - Minimum of 7 years of experience in Marketing, Communications, User/customer experience - Minimum of 1 year of management experience with direct staff coaching and supervision Combined education and relevant experience may substitute for minimum education requirements. Application Process: Interested candidates should submit the following materials: - Cover Letter - Resume or Curriculum Vitae - Portfolio or examples of web development and digital communication projects Join us in creating innovative digital experiences that connect, engage, and empower our university community. The annual base salary target for this position is $117,654. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. #LI-Hybrid Minimum Education: Bachelor's degree In Computer Science Or Public Relations Or Business Administration Or Marketing Or in related field(s) Addtional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 7 years in marketing/communications and user/customer experience. And 1 year in a management role, providing frequent, regular performance coaching. Minimum Skills: Excellent written and oral communication skills, able to synthesize complex materials and craft creative, persuasive messaging for varied audiences. Experience developing customer experience strategies and implementing customer-facing applications. Demonstrated knowledge of human-centered design and user/customer experience best practices. Proven project management and organizational skills, able to manage several projects and deadlines simultaneously. Ability to think strategically and serve as a thought-partner to teams of executives. Experience supporting customer needs and articulating strategies that motivate others to action. Proven ability to understand and work with large, complex systems, and comply with and enforce pertinent policies, procedures, regulations, and requirements. Ability to manage necessary resources to resolve problems in a timely and effective manner. Preferred Education: Master's degree In Computer Science Or Public Relations Or Business Administration Or Marketing Or in related field(s) Preferred Experience: 10 years in marketing/communications and user/customer experience. And 4 years in a management role. Preferred Skills: Experience in human resources and/or higher education. Proven experience in change management governance processes and development. Demonstrated experience developing and managing heterogeneous, high-performing teams. Experience developing customer relationships and delivering customer-focused service. Proven experience with object-oriented design, servers and programming languages. Demonstrated experience with content management systems, applications, search engine optimization (SEO) and usability engineering. Experience with email distribution lists, graphic design and photo editing tools (e.g., Canvas, Photoshop). Experience with front- and back-end website design.