Upperline Health Inc

Assist physicians in clinical and administrative tasks in a podiatry or orthopedic setting, including patient intake, X-ray, and care coordination. | Previous medical assistant experience, preferably in podiatry or orthopedics, with X-ray skills, EMR experience, and excellent communication skills. | ABOUT US A Specialty Path to Good Health Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. Triage is temporary. Treatment is transformative. Upperline Health providers coordinate patients’ care among a team of physician specialists, nurse practitioners, care navigators, nutritionists, social workers and pharmacists for integrated treatment that addresses patients’ immediate and long-term health needs. We put patients at the center of value-based care. WHY JOIN OUR TEAM? • Competitive compensation • Generous comprehensive benefit options including medical, dental, vision, 401K and PTO • Work life balance – regular weekday clinic hours • Supportive interdisciplinary team About the Medical Assistant role Upperline Health is seeking an energetic, compassionate and driven Patient Care Coordinator / Medical Assistant to assist our physicians in delivering complex health services within the clinic setting. This person will be located in our Powder Springs, GA clinic and will be responsible for supporting the physician with a range of clinical and administrative tasks. Responsibilities will vary, and candidates must be flexible problem solvers and collaborative team players who are eager to learn and tackle problems. Ideal candidates will have podiatry or orthopedic experience and x-ray experience. Medical Assistant Responsibilities: • Place patients in exam rooms; ensuring that they are ready and comfortable for their appointment with the physician • Complete exam intake, including but not limited to; reviewing medical history, social history, surgical history, and the history of present illness • Complete vitals and required documentation in clinic EMR (athenahealth) • Provide patient care under the direction of a podiatric physician including taking x-rays and assisting in the exam room as required • Perform daily administrative tasks such as re-stocking exam rooms and disposing of exam room trash • Responsible for cleaning and sterilizing exam and x-ray rooms both after each patient visit and at the end of each day • Equipment sterilization • Conduct health assessments and complete visits with Upperline Plus patients • Telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care • Care coordination activities including, but not limited to; medical records requests, order management, appointment scheduling, managing patient care referrals, etc • Travel to surrounding area clinics to provide support if needed • Other related duties as deemed necessary by Upperline Health Medical Assistant Qualifications: • Previous experience as a Medical Assistant preferred • Podiatry or Orthopedic clinic experience preferred • X-ray experience is a plus • Clinical care coordination or care management experience is ideal • Previous experience assisting or providing care to the geriatric patient population is preferred • Excellent computer skills and strong knowledge of medical terminology • Previous experience working in an EMR; preferably athenahealth • Must be an effective communicator with excellent grammar and interpersonal skills • Exceptional customer service highly preferred • Reliable transportation is required • Excellent oral and written communication skills Physical Demands and Working Conditions: • Day-to-day work includes desk computer work and direct patient interaction, facility staff and physicians • Position may have extended periods of standing and to lift more than 5 lbs • The work environment is characteristic of a health care facility with air temperature control and moderate noise level Compensation: Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience Job Type: Full-time Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Assist physicians with clinical and administrative tasks including patient intake, vitals, x-rays, exam room preparation, and care coordination across multiple clinics. | Previous medical assistant experience preferred, podiatry or orthopedic and x-ray experience a plus, strong computer and communication skills, reliable transportation required. | ABOUT US A Specialty Path to Good Health Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. Triage is temporary. Treatment is transformative. Upperline Health providers coordinate patients’ care among a team of physician specialists, nurse practitioners, care navigators, nutritionists, social workers and pharmacists for integrated treatment that addresses patients’ immediate and long-term health needs. We put patients at the center of value-based care. WHY JOIN OUR TEAM? • Competitive compensation • Generous comprehensive benefit options including medical, dental, vision, 401K and PTO • Work life balance – regular weekday clinic hours • Supportive interdisciplinary team About the Medical Assistant role Upperline Health is seeking an energetic, compassionate and driven Float Medical Assistant to assist our physicians in delivering complex health services within the clinic setting. This person will travel between our East Atlanta clinics and will be responsible for supporting the physician with a range of clinical and administrative tasks. Responsibilities will vary, and candidates must be flexible problem solvers and collaborative team players who are eager to learn and tackle problems. Ideal candidates will have podiatry or orthopedic experience and x-ray experience. Medical Assistant Responsibilities: • Place patients in exam rooms; ensuring that they are ready and comfortable for their appointment with the physician • Complete exam intake, including but not limited to; reviewing medical history, social history, surgical history, and the history of present illness • Complete vitals and required documentation in clinic EMR (athenahealth) • Provide patient care under the direction of a podiatric physician including taking x-rays and assisting in the exam room as required • Perform daily administrative tasks such as re-stocking exam rooms and disposing of exam room trash • Responsible for cleaning and sterilizing exam and x-ray rooms both after each patient visit and at the end of each day • Equipment sterilization • Conduct health assessments and complete visits with Upperline Plus patients • Telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care • Care coordination activities including, but not limited to; medical records requests, order management, appointment scheduling, managing patient care referrals, etc • Travel to surrounding area clinics to provide support if needed • Other related duties as deemed necessary by Upperline Health Medical Assistant Qualifications: • Previous experience as a Medical Assistant preferred • Podiatry or Orthopedic clinic experience preferred • X-ray experience is a plus • Clinical care coordination or care management experience is ideal • Previous experience assisting or providing care to the geriatric patient population is preferred • Excellent computer skills and strong knowledge of medical terminology • Previous experience working in an EMR; preferably athenahealth • Must be an effective communicator with excellent grammar and interpersonal skills • Exceptional customer service highly preferred • Reliable transportation is required • Excellent oral and written communication skills Physical Demands and Working Conditions: • Day-to-day work includes desk computer work and direct patient interaction, facility staff and physicians • Position may have extended periods of standing and to lift more than 5 lbs • The work environment is characteristic of a health care facility with air temperature control and moderate noise level Compensation: Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience Job Type: Full-time Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Manage facility repair and maintenance work orders, vendor relationships, contract obligations, budget forecasting, and support facility integration and renovation projects. | Minimum 3 years facilities or equivalent experience, preferably healthcare, proficiency in Excel/Smartsheet, strong organizational and communication skills, ability to work hybrid in Nashville, and up to 15% travel. | ABOUT US A Specialty Path to Good Health Upperline Health is the nation’s largest provider group dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of transforming specialty care, Upperline Health is a pioneer in bringing value-based care models into specialty care. Upperline delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. Triage is temporary. Treatment is transformative. Upperline Health providers coordinate patients’ care among a team of specialists – physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients’ immediate and long-term health needs. We put patients at the center of value-based care. This position is a hybrid role based out of the Nashville office. About the Facility Operations Manager: Upperline Health is seeking a Facility Operations Manager to support the continued growth of the company and facilities department, including involvement in reactive and proactive facility repair and maintenance needs to optimize facility operations, facility vendor management related initiatives, and driving continuous improvement and innovation within the facilities department. Areas of responsibility include reviewing facility lease language to determine tenant and landlord repair and maintenance obligations, facility vendor contract review to track and consolidate vendor alignment where feasible to capture cost savings, drive integration processes for new facilities by capturing key data to drive implementation plans, and involvement in other value-added facility projects. This role will have a direct hand in ensuring consistent facility standards are followed across all existing and future sites. What You’ll Do: • Review facility repair and maintenance work order requests when received to approve, deny, or redirect. This includes reviewing the site lease language, business needs, and budgets. • Track facility work orders through the lifecycle until completed. Resolve any issues causing delays in a timely manner. • Work closely with internal teams, including but not limited to marketing, operations, facilities, IT, and finance, to ensure alignment and successful execution of projects. • Facilitate effective communication and sharing of information among stakeholders. This includes providing regular updates on ongoing initiatives and identify potential risks to work through. • Establish and maintain positive working relationships with vendors supplying goods and services to our healthcare facilities. • Evaluate vendor performance through established KPI’s and identify opportunities for improvement, cost-savings, and efficiencies. • Actively track facility vendor contractual obligations and ensure milestone dates are adhered to. • Review vendor invoices received based on the financial approval matrix to validate services were performed and pricing aligns with what was agreed to. • Assist with operational and capital budget forecasting. Actively review and validate actual facility related ledger spend against established budgets. • Involvement in the strategic signage rebranding initiative, interior site renovation projects, and de novo (net new) post construction buildout tasks. • Implement and follow the facility pre-acquisition template capturing key facility attributes to establish a roadmap for seamless integration efforts. • Support any restoration initiatives required for insurance related facility events. • Travel to sites as needed to assist with condition review and/or manage staging setup. • Other duties and projects as assigned. Qualifications and Skills: • Proven experience in a facilities or equivalent role, preferably in the healthcare industry with a minimum of 3 years of experience is desired. • Bachelor’s degree in business administration or related fields is desired. • Proficiency in Microsoft Excel and/or Smartsheet preferred. • Solid understanding of facility industry standards, best practices, and processes. • Excellent organizational and time management skills with the ability to manage multiple tasks simultaneously. • Ability to work from the Nashville office a minimum of 2 days a week. • Ability to work independently, exercise good judgment, and make sound decisions. • Remain open minded and flexible to meet business needs and shifting priorities from a high growth company. • Strong negotiation, written, and verbal communication skills. • Ability to solve problems proactively and practically in a fast-paced, dynamic environment. • Travel may be required up to 15% of the time. Benefits: Comprehensive benefit options include medical, dental and vision, 401K (matching), PTO and parental leave. Compensation: Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.