UniFirst

Maintain and grow key customer accounts through proactive engagement and service coordination. | 3-5+ years of successful sales or service experience, strong interpersonal and negotiation skills, ability to travel 70-80%. | GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics. This territory spans approximately 544 miles in circumference and includes cities such as Smyrna, GA; Athens, GA; and extends as far south as Cordele, GA. On some days, the route may require up to 3 hours of drive time before reaching the first customer stop. PRIMARY DUTIES & RESPONSIBILITIES • Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site. • Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance). • Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities. • Update records with all pertinent information on a daily basis. • Maintain customer contract/PO status and renew contracts/PO’s before they expire. • Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation. • Generate leads to turn over to Service and Sales teams (when necessary). • Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits. ADDITIONAL DUTIES & RESPONSIBILITIES • Prepares reports of business transactions and keeps expense accounts. • Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation. • Attends weekly meetings. • Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement. • Assist the service team in stylizing uniform programs and renewing customers upon expiration. • Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs. Qualifications EDUCATION AND EXPERIENCE • College degree preferred. • 3 to 5+ years of successful sales and/or service experience. • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. • Must be able to travel approximately 70% - 80% for customer interfacing • Excellent people, communication and interpersonal skills for relationship building. • Strong contract and negotiation skills. • Good judgment/decision making • Problem solving (solutions and execution) • Order writing, proposals and pricing Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics. This territory spans approximately 544 miles in circumference and includes cities such as Smyrna, GA; Athens, GA; and extends as far south as Cordele, GA. On some days, the route may require up to 3 hours of drive time before reaching the first customer stop. PRIMARY DUTIES & RESPONSIBILITIES • Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site. • Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance). • Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities. • Update records with all pertinent information on a daily basis. • Maintain customer contract/PO status and renew contracts/PO’s before they expire. • Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation. • Generate leads to turn over to Service and Sales teams (when necessary). • Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits. ADDITIONAL DUTIES & RESPONSIBILITIES • Prepares reports of business transactions and keeps expense accounts. • Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation. • Attends weekly meetings. • Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement. • Assist the service team in stylizing uniform programs and renewing customers upon expiration. • Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs. Qualifications EDUCATION AND EXPERIENCE • College degree preferred. • 3 to 5+ years of successful sales and/or service experience. • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. • Must be able to travel approximately 70% - 80% for customer interfacing • Excellent people, communication and interpersonal skills for relationship building. • Strong contract and negotiation skills. • Good judgment/decision making • Problem solving (solutions and execution) • Order writing, proposals and pricing Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Maintain and grow key customer accounts through relationship management, regular visits, and cross-department collaboration. | 3-5+ years of successful sales or service experience, ability to travel 70-80%, strong interpersonal and negotiation skills. | GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics. This territory spans approximately 544 miles in circumference and includes cities such as Smyrna, GA; Athens, GA; and extends as far south as Cordele, GA. On some days, the route may require up to 3 hours of drive time before reaching the first customer stop. PRIMARY DUTIES & RESPONSIBILITIES • Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site. • Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance). • Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities. • Update records with all pertinent information on a daily basis. • Maintain customer contract/PO status and renew contracts/PO’s before they expire. • Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation. • Generate leads to turn over to Service and Sales teams (when necessary). • Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits. ADDITIONAL DUTIES & RESPONSIBILITIES • Prepares reports of business transactions and keeps expense accounts. • Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation. • Attends weekly meetings. • Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement. • Assist the service team in stylizing uniform programs and renewing customers upon expiration. • Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs. Qualifications EDUCATION AND EXPERIENCE • College degree preferred. • 3 to 5+ years of successful sales and/or service experience. • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. • Must be able to travel approximately 70% - 80% for customer interfacing • Excellent people, communication and interpersonal skills for relationship building. • Strong contract and negotiation skills. • Good judgment/decision making • Problem solving (solutions and execution) • Order writing, proposals and pricing Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics. This territory spans approximately 544 miles in circumference and includes cities such as Smyrna, GA; Athens, GA; and extends as far south as Cordele, GA. On some days, the route may require up to 3 hours of drive time before reaching the first customer stop. PRIMARY DUTIES & RESPONSIBILITIES • Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site. • Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance). • Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities. • Update records with all pertinent information on a daily basis. • Maintain customer contract/PO status and renew contracts/PO’s before they expire. • Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation. • Generate leads to turn over to Service and Sales teams (when necessary). • Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits. ADDITIONAL DUTIES & RESPONSIBILITIES • Prepares reports of business transactions and keeps expense accounts. • Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation. • Attends weekly meetings. • Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement. • Assist the service team in stylizing uniform programs and renewing customers upon expiration. • Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs. Qualifications EDUCATION AND EXPERIENCE • College degree preferred. • 3 to 5+ years of successful sales and/or service experience. • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. • Must be able to travel approximately 70% - 80% for customer interfacing • Excellent people, communication and interpersonal skills for relationship building. • Strong contract and negotiation skills. • Good judgment/decision making • Problem solving (solutions and execution) • Order writing, proposals and pricing Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Manage and grow key accounts by maintaining strong client relationships, renewing contracts, coordinating with internal teams, and driving revenue growth. | Requires 3-5+ years of sales or service experience, strong interpersonal and negotiation skills, ability to travel extensively, and preferably a college degree. | GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics. PRIMARY DUTIES & RESPONSIBILITIES • Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site. • Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance). • Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities. • Update records with all pertinent information on a daily basis. • Maintain customer contract/PO status and renew contracts/PO’s before they expire. • Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation. • Generate leads to turn over to Service and Sales teams (when necessary). • Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits. ADDITIONAL DUTIES & RESPONSIBILITIES • Prepares reports of business transactions and keeps expense accounts. • Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation. • Attends weekly meetings. • Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement. • Assist the service team in stylizing uniform programs and renewing customers upon expiration. • Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs. Qualifications EDUCATION AND EXPERIENCE • College degree preferred. • 3 to 5+ years of successful sales and/or service experience. • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. • Must be able to travel approximately 70% - 80% for customer interfacing • Excellent people, communication and interpersonal skills for relationship building. • Strong contract and negotiation skills. • Good judgment/decision making • Problem solving (solutions and execution) • Order writing, proposals and pricing Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics. PRIMARY DUTIES & RESPONSIBILITIES • Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site. • Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance). • Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities. • Update records with all pertinent information on a daily basis. • Maintain customer contract/PO status and renew contracts/PO’s before they expire. • Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation. • Generate leads to turn over to Service and Sales teams (when necessary). • Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits. ADDITIONAL DUTIES & RESPONSIBILITIES • Prepares reports of business transactions and keeps expense accounts. • Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation. • Attends weekly meetings. • Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement. • Assist the service team in stylizing uniform programs and renewing customers upon expiration. • Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs. Qualifications EDUCATION AND EXPERIENCE • College degree preferred. • 3 to 5+ years of successful sales and/or service experience. • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. • Must be able to travel approximately 70% - 80% for customer interfacing • Excellent people, communication and interpersonal skills for relationship building. • Strong contract and negotiation skills. • Good judgment/decision making • Problem solving (solutions and execution) • Order writing, proposals and pricing Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Perform wiring, testing, inspection, and repair of electronic components and assemblies, primarily in a manufacturing setting. | Requires experience in industrial maintenance, reading blueprints/schematics, and familiarity with PLCs and control systems, which are not reflected in your background. | Our Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Maintenance Tech II to join our UniFirst community! As a Team Partner in the Maintenance Department, you will handle repairs, maintenance, installation and troubleshooting of industrial equipment, systems, and components. At UniFirst we have a standard Monday - Friday work week with periodic night and weekend overtime! We have an immediate opening and provide on the job training. What’s in it for you? Training: Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Growth: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. Culture: Our culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you’ll be doing: • Troubleshoot sources of equipment problems through observation and use of precision measuring and testing instruments. • Assist other maintenance personnel with emergency and non-emergency repairs. • Troubleshoot and repair Programmable Logic Controllers (PLC’s) and associated control systems. • Follow blueprints, schematics, operation manuals, manufacturer’s instructions, and engineering specifications. • Perform boiler chemical and wastewater pre-treatment system testing, record results in logbooks / computer systems and make necessary chemical adjustments as required. • Perform daily and weekly safety checks on boilers and make necessary repairs as required. • Inspect motor, belts, fluid levels, replace filters and perform other maintenance actions in accordance with maintenance procedures. • Performing basic welding activities to effect repairs on facilities and equipment. • Inspect, clean and lubricate shafts, bearings gears and other equipment parts in accordance with work procedures and technical manual. • Utilize a Computerized Maintenance Management System. • Perform other duties as assigned by leadership. Qualifications What we’re looking for: • High school diploma or GED equivalent required. • Two-year technical degree in an appropriate background is preferred. • Must be at least 18 years of age. • Knowledgeable in industrial maintenance of facilities and equipment. • Minimum of 1 year of work experience repairing industrial processing equipment in a production environment required. Applicable military experience will be considered. • Must pass UniFirst’s maintenance knowledge assessment to be eligible for employment. • Ability to read blueprints and schematics is required. • Ability to read and understand maintenance literature printed in English required. • Basic computer and Microsoft Office skills is required. • Lockout / Tagout experience is required • Ability to work overtime as needed is required. Valid driver’s license and a safe driving record are required. • Ability to lift up to 80 lbs. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. There’s a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws Our Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Maintenance Tech II to join our UniFirst community! As a Team Partner in the Maintenance Department, you will handle repairs, maintenance, installation and troubleshooting of industrial equipment, systems, and components. At UniFirst we have a standard Monday - Friday work week with periodic night and weekend overtime! We have an immediate opening and provide on the job training. What’s in it for you? Training: Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Growth: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. Culture: Our culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you’ll be doing: • Troubleshoot sources of equipment problems through observation and use of precision measuring and testing instruments. • Assist other maintenance personnel with emergency and non-emergency repairs. • Troubleshoot and repair Programmable Logic Controllers (PLC’s) and associated control systems. • Follow blueprints, schematics, operation manuals, manufacturer’s instructions, and engineering specifications. • Perform boiler chemical and wastewater pre-treatment system testing, record results in logbooks / computer systems and make necessary chemical adjustments as required. • Perform daily and weekly safety checks on boilers and make necessary repairs as required. • Inspect motor, belts, fluid levels, replace filters and perform other maintenance actions in accordance with maintenance procedures. • Performing basic welding activities to effect repairs on facilities and equipment. • Inspect, clean and lubricate shafts, bearings gears and other equipment parts in accordance with work procedures and technical manual. • Utilize a Computerized Maintenance Management System. • Perform other duties as assigned by leadership. Qualifications What we’re looking for: • High school diploma or GED equivalent required. • Two-year technical degree in an appropriate background is preferred. • Must be at least 18 years of age. • Knowledgeable in industrial maintenance of facilities and equipment. • Minimum of 1 year of work experience repairing industrial processing equipment in a production environment required. Applicable military experience will be considered. • Must pass UniFirst’s maintenance knowledge assessment to be eligible for employment. • Ability to read blueprints and schematics is required. • Ability to read and understand maintenance literature printed in English required. • Basic computer and Microsoft Office skills is required. • Lockout / Tagout experience is required • Ability to work overtime as needed is required. Valid driver’s license and a safe driving record are required. • Ability to lift up to 80 lbs. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. There’s a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Develop and maintain key account relationships, conduct regular reviews, and ensure customer satisfaction and revenue growth. | 3-5+ years of successful sales or service experience, strong interpersonal and negotiation skills, ability to travel 70-80%, and a college degree preferred. | GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics. This territory spans approximately 544 miles in circumference and includes cities such as Smyrna, GA; Athens, GA; and extends as far south as Cordele, GA. On some days, the route may require up to 3 hours of drive time before reaching the first customer stop. PRIMARY DUTIES & RESPONSIBILITIES • Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site. • Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance). • Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities. • Update records with all pertinent information on a daily basis. • Maintain customer contract/PO status and renew contracts/PO’s before they expire. • Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation. • Generate leads to turn over to Service and Sales teams (when necessary). • Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits. ADDITIONAL DUTIES & RESPONSIBILITIES • Prepares reports of business transactions and keeps expense accounts. • Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation. • Attends weekly meetings. • Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement. • Assist the service team in stylizing uniform programs and renewing customers upon expiration. • Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs. Qualifications EDUCATION AND EXPERIENCE • College degree preferred. • 3 to 5+ years of successful sales and/or service experience. • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. • Must be able to travel approximately 70% - 80% for customer interfacing • Excellent people, communication and interpersonal skills for relationship building. • Strong contract and negotiation skills. • Good judgment/decision making • Problem solving (solutions and execution) • Order writing, proposals and pricing Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics. This territory spans approximately 544 miles in circumference and includes cities such as Smyrna, GA; Athens, GA; and extends as far south as Cordele, GA. On some days, the route may require up to 3 hours of drive time before reaching the first customer stop. PRIMARY DUTIES & RESPONSIBILITIES • Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site. • Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance). • Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities. • Update records with all pertinent information on a daily basis. • Maintain customer contract/PO status and renew contracts/PO’s before they expire. • Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation. • Generate leads to turn over to Service and Sales teams (when necessary). • Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits. ADDITIONAL DUTIES & RESPONSIBILITIES • Prepares reports of business transactions and keeps expense accounts. • Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation. • Attends weekly meetings. • Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement. • Assist the service team in stylizing uniform programs and renewing customers upon expiration. • Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs. Qualifications EDUCATION AND EXPERIENCE • College degree preferred. • 3 to 5+ years of successful sales and/or service experience. • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. • Must be able to travel approximately 70% - 80% for customer interfacing • Excellent people, communication and interpersonal skills for relationship building. • Strong contract and negotiation skills. • Good judgment/decision making • Problem solving (solutions and execution) • Order writing, proposals and pricing Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Provide delivery and customer service by covering routes, ensuring timely deliveries, and maintaining vehicle safety and inventory. | Valid driver's license, safe driving record, high school diploma or equivalent, physical ability to lift up to 50 lbs., and relevant delivery or customer service experience. | At UniFirst, we Always Deliver-for our customers and our people. Join us as a Route Coverage Specialist, a key service professional integral to the success of our operations. In this role, you'll provide exceptional service by stepping in to cover delivery routes when our Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you'll ensure our valued customers experience seamless service every time. This dynamic, fast-paced opportunity is perfect for someone proactive, agile, and who enjoys variety. What Your Role Entails: • Develop Proficiency Across Multiple Routes: Learn the ins and outs of multiple routes, including customer-specific details, to provide top-tier service. • Deliver Garments and Product to Customers: Safely load, transport, and unload clean garments, flat goods, and other products to customers along established routes. Collect and secure used or soiled garments and products for return, ensuring timely and accurate service to meet customer standards • Provide Excellent Customer Service: Step in and deliver high-quality service, supporting strong customer relationships through positive interactions and clear communication. • Problem Solving: Resolve customer requests independently, using problem-solving skills to ensure satisfaction and maintain customer loyalty. • Operational Excellence: Accurately manage invoices, conduct inventory audits, and maintain the safety and appearance of your vehicle. • Safety: Follow all traffic laws, safety standards, and company policies to ensure the safety and well-being of yourself, your customers, and the company. • Route Support: Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections. You will also have the opportunity to upsell and strengthen customer relationships. • Effective Communication: Share customer feedback and potential solutions with location leadership. Stay informed about competitor activity in the local market. Core Competencies: • Time Management & Adaptability: Ability to adapt to changing routes, conditions, and customer needs. • Customer-Centric Mindset: UniFirst is a service-driven company, and as a Route Specialist, you'll play a crucial role in ensuring customer satisfaction. • Collaboration & Team Support: While autonomy is key, collaboration within the Service, Production, Sales and Office Department is essential to ensure success. Why You'll Enjoy This Role: • Variety: Every day brings new routes and new experiences, ensuring no two days are alike. • Agility: Perfect for those who thrive in a fast-paced environment and enjoy navigating different routes, weather conditions, and schedules. • Autonomy: Work independently while being part of a supportive team that values service excellence and adaptability. Qualifications What You Bring to UniFirst: • Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation. • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam. • Educational Requirements: High school diploma, GED, or military service required. • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service. • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus! • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency. • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: • Competitive Compensation: Competitive salary, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more. • Work-Life Balance: Monday-Friday day shift schedule. • Career Development: Continuous training and growth opportunities. • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you! About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's Best Companies to Sell For list and recognized on Forbes magazine's Platinum 400 - Best Big Companies list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.