UCF

Oversee and optimize medical billing, coding, and collections processes, ensuring compliance and maximizing reimbursement. | Bachelor's or Master's degree with 4+ years of healthcare coding and billing experience, supervisory skills, and familiarity with EHR systems. | Student Health Services - Business Office: UCF Health - Student Health Services (SHS) provides various primary and specialty care services to help keep students, faculty and staff at their optimum health. The Health Center is located on the Main Campus, and satellite clinics are located at the Health Sciences and Downtown campuses. Our services are designed with students, faculty, and staff needs in mind. Become a part of our committed UCF Student Health Team as a Business Manager I and deliver outstanding care to our community. The Opportunity: The University of Central Florida (UCF) AHSC/Student Health Services - Business Office seeks a Business Manager I to supervise and lead financial operations. This vital role oversees staff responsible for medical coding, billing, Accounts Receivable (A/R), and collections. The manager will implement processes to maximize revenue, ensure accurate billing, and educate providers on coding principles to maintain consistent cash flow. This is an Auxiliary (AUX) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted. Responsibilities: • Maximize Reimbursement: Perform detailed claims reviews to ensure accurate charting, appropriate use of CPT and DX codes, and proper modifier placement. Review daily schedules and lab manifests to ensure all billable visits are accounted for and correctly billed. • Manage Claims Workflow: Supervise the claim audit and submission process for timeliness and accuracy. Oversee the resolution of claim denials, corrections, and insurance payment errors. • Accounts Receivable (A/R) Focus: Review the monthly A/R report, actively follow up on 90+ aged claims, and prepare A/R and CPT usage reports as requested. • Coding Audits & Training: Conduct ongoing provider chart audits and an annual Performance Improvement (PI) Coding review. • Ensure Compliance: Provide guidance and training to medical providers on coding guidelines, billing practices, and proper documentation to ensure compliance with OIG, CMS, and other applicable government regulations. • Support Clinicians: Serve as a resource for providers and clinical staff regarding coding and pricing issues. Distribute quick reference sheets to aid in diagnosis and CPT code selection. • Manage Patient Finance: Oversee patient billing, statement generation, and collection processes for both medical and dental claims. • Supervise Collections: Supervise student workers and staff to ensure effective collection of outstanding balances and copays (including those due for next-day appointments and telehealth services). • Issue Resolution: Resolve patient billing questions and disputes as necessary. • EHR System Management: Review all EHR software upgrades and enhancements for their impact on billing processes. Verify the correct function of statement processes, rule engines, and explosion codes. • Stay Current: Maintain expertise by staying current with coding processes and policies through continuous training (AAPC, Medicare, SHS in-network resources, etc.) and obtaining necessary CEUs. • Reimbursement Research: Research newly released or requested CPT codes and their reimbursement potential for SHS in-network plans. • Other Duties: Perform other duties as required by the leadership team. Minimum Qualifications: Bachelor's or Master's degree and 4+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6). Preferred Qualifications: • 4+ years of Medical Coding experience specifically within an outpatient healthcare setting. • Demonstrated supervisory or leadership experience. • Direct experience working with Electronic Health Record (EHR) systems, preferably eClinicalWorks. • Proven ability to guide and train providers and clinical teams on coding, billing, and compliant documentation practices. • Practical experience conducting coding audits and preparing financial/compliance reports. Additional Application Materials Required: In addition to your application, please submit a resume. Special Instructions to the Applicants: The anticipated salary range for this position is $56,030 - $68,632. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations. This is an Auxiliary (AUX) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted. Are you ready to unleash YOUR potential? As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck. Working at UCF has its perks!  UCF offers: • Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program  • Paid time off, including annual and sick time off and paid holidays • Retirement savings options  • Employee discounts, including tickets to many Orlando attractions  • Education assistance • And more…For more benefits information, view the UCF Employee Benefits Guide. Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF. Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins. Department Academic Health Sciences Center (AHSC) - Health Center Operations Work Schedule Monday – Friday 8:00am - 4:30pm or 8:30am to 5:00pm Type of Appointment Regular Expected Salary $56,030.00 to Negotiable Job Posting End Date 12-16-2025-12-00-AM As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request. UCF is proud to be a smoke-free campus and an E-Verify employer. If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu. For general application or posting questions, please email talent@ucf.edu.

Performing maintenance, repairs, and inspections across campus facilities. | High school diploma or equivalent, with relevant experience or apprenticeship in trades. | Facilities and Business Operations: The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service. Please visit us at: https://fs.ucf.edu/ or Facebook and Instagram: UCF Facilities The Opportunity: Join our dynamic Facilities Operations team as a Maintenance Technician I. This role is responsible for providing essential support for the operational maintenance and sanitation of campus buildings to ensure a safe, functional, clean, efficient, and attractive living and learning environment. The position involves troubleshooting and addressing maintenance issues, responding to service requests from customers and staff, and performing a variety of basic repair and custodial tasks. The employee must possess foundational maintenance skills, demonstrate attention to detail, and contribute to maintaining a high standard of facility upkeep and cleanliness across assigned areas. UCF is seeking to fill multiple roles for the Maintenance Technician I. Candidates for this job posting will be considered for additional vacancies in this department. Responsibilities: • Conduct corrective repairs as reported by users or identified during shift inspections to restore functionality. • Perform basic skilled trade work, including plumbing, electrical, painting, and carpentry tasks. • Maintain and replace light bulbs, HVAC filters, ceiling tiles, and unclog or service plumbing fixtures. • Perform interior and exterior painting on buildings, equipment, and other components. • Complete planned and scheduled preventive maintenance (PM) tasks as assigned by the supervisor. • Conduct preventive maintenance repairs (PMR) to correct defects discovered during PM or predictive maintenance (PDM) activities. • Provide assistance to central shops, contractors, and other campus departments or zones, including event support. • Perform corrective work to restore equipment or spaces to proper working condition by identifying, isolating, and resolving non-critical issues. • Complete work orders promptly and accurately, recording labor hours, action codes, materials used, and detailed trade notes. • Report to the supervisor any conditions or issues requiring additional attention or follow-up. • Create work orders for any unassigned repairs identified during the shift and update records as necessary. • Report maintenance, health, and sanitation deficiencies as observed. • Support and comply with all university, local, state, and federal regulations, policies, and safety standards. • Assist with inventory control, proper tool and equipment use, and security of assigned areas. • Participate in required safety trainings and meetings. • Collaborate effectively with other Facilities staff and campus departments. • Perform other duties as assigned, including support in other areas during staff shortages or emergencies. Minimum Qualifications: Completion of an approved apprenticeship program for multiple trades; or a high school diploma and 2 years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6). Preferred Qualifications: • Three (3) or more years of experience in general maintenance, facilities operations, or a related skilled trade. • Experience performing basic repairs in plumbing, electrical, carpentry, and painting. • Knowledge of preventive maintenance (PM) and work order systems. • Familiarity with building systems such as HVAC, lighting, and plumbing fixtures. • Ability to safely operate maintenance tools, equipment, and materials. • Strong customer service and communication skills when interacting with campus staff, students, and vendors. • Demonstrated ability to work independently and collaboratively as part of a team. • Experience working in an educational, institutional, or large facility environment. Health Assessment Required: UCF policy requires completion and passing of a physical exam for this position. Special Instructions to the Applicants: UCF is seeking to fill multiple roles for the Maintenance Technician I. Candidates for this job posting will be considered for additional vacancies in this department. Please note that under this position title, the department is considering hiring for multiple work schedules. Specific schedule assignments will be determined based on departmental needs and candidate availability. Applicants may be considered for any of the available schedules and are encouraged to indicate their scheduling preferences, if any, within their application materials. Sunday - Wednesday, 3:00pm to 1:30am (eligible for 5% shift differential pay) Wednesday - Saturday, 3:00pm to 1:30am (eligible for 5% shift differential pay) The anticipated hourly range for this position is $15.66 to $20.36. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations. This position is eligible for 5% Shift Differential Pay of the pay range minimum. This position requires a valid class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business. May be required to participate in respiratory, medical examination and training in use of respirators. If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety. Are you ready to unleash YOUR potential? As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck. Working at UCF has its perks!  UCF offers: • Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program  • Paid time off, including annual and sick time off and paid holidays • Retirement savings options  • Employee discounts, including tickets to many Orlando attractions  • Education assistance • And more…For more benefits information, view the UCF Employee Benefits Guide. Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF. Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins. Department Facilities Operations Maintenance Work Schedule Please see special instructions. Type of Appointment Varies Expected Salary $15.66 to Negotiable Job Posting End Date 01-05-2026-12-00-AM Veteran’s Preference: Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request. UCF is proud to be a smoke-free campus and an E-Verify employer. If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu. For general application or posting questions, please email talent@ucf.edu.