TORQ Coatings

Track and analyze company-wide KPIs, build reporting systems, and support leadership decision-making through data. | 2-5 years analytics or business intelligence experience with strong Excel and CRM skills. | Revenue Operations Analyst (RevOps) Location: Lombard, IL (Hybrid Position) Industry: Home Improvement / Concrete Coatings Employment Type: Full-Time Compensation $60,000 – $70,000 Base Salary (Based on Experience) Performance Bonuses + Long-Term Growth Opportunity About Us TORQ Coatings is a fast-growing concrete coatings company serving the Chicagoland market and expanding throughout the Midwest. We are building a modern, data-driven sales and marketing organization focused on aggressive growth, operational excellence, and customer experience. We are looking for a highly analytical Revenue Operations Analyst to help track, organize, and improve performance across marketing, call center, sales, production, and finance. Position Overview This role is perfect for someone who loves numbers, dashboards, KPIs, reporting, analytics, and helping leadership make smarter business decisions through data. You will work directly with leadership, marketing partners, sales management, operations, and accounting to track company performance and build reporting systems that help drive growth and accountability throughout the organization. This is not a passive reporting role. We are looking for someone obsessed with tracking performance, identifying trends, and helping optimize the business through data. This role also offers an incredible long-term growth track for someone interested in business operations, finance, forecasting, analytics, and executive leadership. The right candidate could grow into roles such as: * Senior Financial Analyst * Director of Revenue Operations * Finance Manager * Controller * CFO / Executive Leadership Key Responsibilities KPI & Performance Tracking Track and maintain company-wide KPIs across: * Marketing * Call Center * Sales * Production * Finance Monitor and analyze: * Closing rates * Average ticket * Cost Per Lead (CPL) * Customer Acquisition Cost (CAC) * Booking rates * Demo issued rates * Demo run rates * Revenue sold * Revenue installed * Gross profit margin * Lead source performance * Sales rep performance * Marketing ROI * Install production metrics * Appointment-to-sale conversion * Overall company scorecards Reporting & Dashboards * Build and maintain: * Daily dashboards * Weekly KPI scorecards * Monthly reporting systems * Department performance reports * Organize company data into clear reporting structures * Identify trends, inefficiencies, and growth opportunities * Present findings and insights to leadership CRM, Systems & Automation * Maintain CRM reporting accuracy * Build automations and reporting systems * Work within platforms such as: * Builder Prime * Excel * Google Sheets * Zapier * AI reporting tools * Call tracking systems * Marketing dashboards * Help improve operational visibility through reporting and systems Marketing & Financial Analytics * Track campaign and lead performance across digital marketing channels * Assist with forecasting, budgeting, and revenue analysis * Work alongside marketing agencies and leadership on performance analysis * Help leadership make data-driven decisions across the organization Qualifications * 2–5+ years of experience in analytics, reporting, finance, business intelligence, or marketing analytics * Strong Excel and Google Sheets skills required * Highly analytical and detail-oriented * Comfortable working with large amounts of data * Experience building dashboards and KPI reporting systems preferred * Familiarity with CRM systems and marketing data preferred * Home services or home improvement experience is a plus * Must be comfortable using AI and modern reporting tools * Strong communication and organizational skills What We’re Looking For * Someone obsessed with numbers and performance tracking * A problem solver who enjoys identifying trends and opportunities * Highly organized and detail-oriented * Someone who enjoys building systems and structure * Self-motivated with strong accountability * Team player who communicates well with leadership and departments Why Join TORQ? * Hybrid flexibility * Work directly alongside leadership in a high-growth company * Opportunity to help build systems from the ground up * Modern tech stack and reporting tools * Aggressive growth plans throughout the Midwest * Strong opportunity for long-term career growth and leadership If you love analytics, KPIs, business performance, marketing data, and helping companies grow through numbers and systems, we’d love to connect.