Tire Discounters

Lead and support a team of service and tire technicians to ensure smooth shop operations and customer satisfaction. | Experience in automotive service/repair (certifications preferred), management experience, strong leadership and communication skills, valid driver's license, and physical ability to perform shop duties. | Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: • Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring. • Responsible for the smooth operation of the shop, which includes bay management and workflow of the location. • Serves as a liaison providing clear communication between the shop, counter staff and customers. • Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations. • Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service. Requirements • Experience in automotive service/repair (certifications preferred). • Management experience with strong leadership skills. • Excellent communication and multitasking abilities. • Strong work ethic and goal-oriented mindset. • Valid driver's license and availability to work Saturdays. • Ability to stand for long periods, bend, and lift up to 75 lbs. • Authorized to work in the USA (18+). • Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $85,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? • Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. • Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! • Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. • Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!