The Solutions Team Inc

Handle advanced escalations, diagnose and resolve complex server, networking, and infrastructure issues, support healthcare and dental IT systems, lead infrastructure projects, and act as senior technical advisor. | Five or more years of IT support experience with advanced expertise in Windows Server, Microsoft 365, networking, and preferred healthcare or dental IT experience with advanced scripting knowledge. | Description Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems. Key Responsibilities & Daily Tasks Handle advanced escalations from lower-level engineers Diagnose and resolve complex server, networking, and infrastructure issues Support healthcare and dental software applications and imaging systems Lead and execute infrastructure, cloud, and security projects Act as a senior technical advisor to clients Maintain detailed technical documentation and system diagrams Requirements Required Skills & Qualifications 5 or more years of IT support experience Advanced expertise in Windows Server, Microsoft 365, and networking Strong project execution and communication skills Preferred Qualifications Healthcare or dental IT experience Advanced PowerShell or scripting knowledge macOS and iOS support experience Benefits & Perks Paid Time Off program in accordance with company policy Company-observed paid holidays Health insurance options available to eligible employees CrewHu employee recognition and rewards program $50 monthly cell phone stipend Company-provided equipment and tools Ongoing training and professional development opportunities

Advanced troubleshooting, handling complex escalations, and executing projects across client environments, especially in healthcare and dental IT. | Five+ years IT support experience with advanced expertise in Windows Server, Microsoft 365, networking, project execution, and preferred healthcare/dental IT experience. | Description Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems. Key Responsibilities & Daily Tasks Handle advanced escalations from lower-level engineers Diagnose and resolve complex server, networking, and infrastructure issues Support healthcare and dental software applications and imaging systems Lead and execute infrastructure, cloud, and security projects Act as a senior technical advisor to clients Maintain detailed technical documentation and system diagrams Requirements Required Skills & Qualifications 5 or more years of IT support experience Advanced expertise in Windows Server, Microsoft 365, and networking Strong project execution and communication skills Preferred Qualifications Healthcare or dental IT experience Advanced PowerShell or scripting knowledge macOS and iOS support experience Benefits & Perks Paid Time Off program in accordance with company policy Company-observed paid holidays Health insurance options available to eligible employees CrewHu employee recognition and rewards program $50 monthly cell phone stipend Company-provided equipment and tools Ongoing training and professional development opportunities

Handle advanced escalations and resolve complex server, networking, and infrastructure issues while leading projects and advising technically. | Require 5+ years IT support with advanced Windows Server, Microsoft 365, networking skills, project execution, and communication. | Description Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems. Key Responsibilities & Daily Tasks Handle advanced escalations from lower-level engineers Diagnose and resolve complex server, networking, and infrastructure issues Support healthcare and dental software applications and imaging systems Lead and execute infrastructure, cloud, and security projects Act as a senior technical advisor to clients Maintain detailed technical documentation and system diagrams Requirements Required Skills & Qualifications 5 or more years of IT support experience Advanced expertise in Windows Server, Microsoft 365, and networking Strong project execution and communication skills Preferred Qualifications Healthcare or dental IT experience Advanced PowerShell or scripting knowledge macOS and iOS support experience Benefits & Perks Paid Time Off program in accordance with company policy Company-observed paid holidays Health insurance options available to eligible employees CrewHu employee recognition and rewards program $50 monthly cell phone stipend Company-provided equipment and tools Ongoing training and professional development opportunities

Lead advanced troubleshooting and complex escalations for client infrastructure, focusing on server, networking, and security projects. | Requires 5+ years IT support experience with expertise in Windows Server, Microsoft 365, networking, project execution, and communication. | Description Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems. Key Responsibilities & Daily Tasks Handle advanced escalations from lower-level engineers Diagnose and resolve complex server, networking, and infrastructure issues Support healthcare and dental software applications and imaging systems Lead and execute infrastructure, cloud, and security projects Act as a senior technical advisor to clients Maintain detailed technical documentation and system diagrams Requirements Required Skills & Qualifications 5 or more years of IT support experience Advanced expertise in Windows Server, Microsoft 365, and networking Strong project execution and communication skills Preferred Qualifications Healthcare or dental IT experience Advanced PowerShell or scripting knowledge macOS and iOS support experience Benefits & Perks Paid Time Off program in accordance with company policy Company-observed paid holidays Health insurance options available to eligible employees CrewHu employee recognition and rewards program $50 monthly cell phone stipend Company-provided equipment and tools Ongoing training and professional development opportunities

Deploy and support IT infrastructure projects including client onboarding, technology stack configuration, and network/server deployment. | Five+ years of IT infrastructure experience with strong Windows Server, Active Directory, DNS, DHCP, and networking skills. | Description Position Overview The Senior Systems Engineer is a client-facing, hands-on technical role responsible for deploying and supporting high-value IT infrastructure projects for clients nationwide. This position reports directly to the Project Director and follows process direction from the Project Manager. When not traveling, the Senior Systems Engineer works from corporate headquarters collaborating closely with the Project and Support teams. This role requires strong technical expertise, attention to detail, and the ability to execute complex infrastructure projects in a fast-paced environment while maintaining clear communication and documentation standards. Key Responsibilities & Daily Tasks Client Onboarding & Project Execution Perform new client onboardings in accordance with established project processes and checklists Deploy and configure the TST technology stack across workstations and servers Remove legacy administrative access and implement standardized TST administrative accounts Conduct IP scans and network performance testing for wired and wireless environments Label and document all workstations, servers, printers, and network equipment Perform wireless site surveys and capture detailed photographic documentation Ensure all gathered data is entered accurately into documentation systems Infrastructure Deployment Configure and install network equipment including firewalls, switches, and wireless access points Configure and deploy physical and virtual servers running Microsoft Windows Server Implement Active Directory, DNS, and DHCP services Deploy new client workstations following standardized build procedures Support Microsoft 365 migrations, changes, and expansions Escalation & Technical Support Assist with escalated project-related technical issues Troubleshoot complex networking, server, and infrastructure challenges Coordinate with vendor escalation teams when necessary Project Communication & Reporting Maintain accurate project notes, time entries, and task updates Keep Project Managers and clients informed of project status and changes Attend project meetings, client kickoff calls, onboarding sessions, and findings review calls Provide daily end-of-day status reports to the Project Director Documentation & Process Adherence Maintain detailed and accurate documentation of network configurations, credentials, and system inventories Ensure all onboarding, site survey, and project documentation is completed and uploaded within required timelines Complete findings reports identifying issues, risks, and infrastructure inventory Follow all project checklists, procedures, and timelines without exception Time, Travel & Professional Expectations Time & Attendance Accurately record all working time, travel time, and expenses Submit PTO requests at least two weeks in advance Maintain consistent attendance to support project schedules Travel & Expenses Submit travel requests a minimum of two weeks prior to onsite work Submit expense reports within five business days of completing onsite travel Communicate any delays, changes, or unforeseen circumstances promptly Professional Standards Demonstrate professionalism in all client and internal interactions Maintain confidentiality and protect sensitive company and client information Adhere to all company policies, procedures, and ethical standards Accept responsibility for work quality, communication, and outcomes Requirements Required Skills & Qualifications 5 or more years of hands-on IT infrastructure experience Strong expertise in Windows Server, Active Directory, DNS, and DHCP Advanced networking knowledge including firewalls, switches, and wireless systems Experience deploying and supporting Microsoft 365 environments Proven ability to execute complex infrastructure projects Strong documentation and communication skills Preferred Qualifications Managed Service Provider experience Experience with virtualization platforms and enterprise networking hardware Healthcare or dental IT experience Advanced troubleshooting and vendor coordination experience Benefits & Perks Paid Time Off program in accordance with company policy Company-observed paid holidays Health insurance options available to eligible employees CrewHu employee recognition and rewards program $50 monthly cell phone stipend Company-provided equipment and tools Ongoing training and professional development opportunities

Deploy and support IT infrastructure projects including client onboarding, configuring technology stacks, and network equipment deployment. | Five+ years of IT infrastructure experience with expertise in Windows Server, Active Directory, DNS, DHCP, and advanced networking. | Description Position Overview The Senior Systems Engineer is a client-facing, hands-on technical role responsible for deploying and supporting high-value IT infrastructure projects for clients nationwide. This position reports directly to the Project Director and follows process direction from the Project Manager. When not traveling, the Senior Systems Engineer works from corporate headquarters collaborating closely with the Project and Support teams. This role requires strong technical expertise, attention to detail, and the ability to execute complex infrastructure projects in a fast-paced environment while maintaining clear communication and documentation standards. Key Responsibilities & Daily Tasks Client Onboarding & Project Execution Perform new client onboardings in accordance with established project processes and checklists Deploy and configure the TST technology stack across workstations and servers Remove legacy administrative access and implement standardized TST administrative accounts Conduct IP scans and network performance testing for wired and wireless environments Label and document all workstations, servers, printers, and network equipment Perform wireless site surveys and capture detailed photographic documentation Ensure all gathered data is entered accurately into documentation systems Infrastructure Deployment Configure and install network equipment including firewalls, switches, and wireless access points Configure and deploy physical and virtual servers running Microsoft Windows Server Implement Active Directory, DNS, and DHCP services Deploy new client workstations following standardized build procedures Support Microsoft 365 migrations, changes, and expansions Escalation & Technical Support Assist with escalated project-related technical issues Troubleshoot complex networking, server, and infrastructure challenges Coordinate with vendor escalation teams when necessary Project Communication & Reporting Maintain accurate project notes, time entries, and task updates Keep Project Managers and clients informed of project status and changes Attend project meetings, client kickoff calls, onboarding sessions, and findings review calls Provide daily end-of-day status reports to the Project Director Documentation & Process Adherence Maintain detailed and accurate documentation of network configurations, credentials, and system inventories Ensure all onboarding, site survey, and project documentation is completed and uploaded within required timelines Complete findings reports identifying issues, risks, and infrastructure inventory Follow all project checklists, procedures, and timelines without exception Time, Travel & Professional Expectations Time & Attendance Accurately record all working time, travel time, and expenses Submit PTO requests at least two weeks in advance Maintain consistent attendance to support project schedules Travel & Expenses Submit travel requests a minimum of two weeks prior to onsite work Submit expense reports within five business days of completing onsite travel Communicate any delays, changes, or unforeseen circumstances promptly Professional Standards Demonstrate professionalism in all client and internal interactions Maintain confidentiality and protect sensitive company and client information Adhere to all company policies, procedures, and ethical standards Accept responsibility for work quality, communication, and outcomes Requirements Required Skills & Qualifications 5 or more years of hands-on IT infrastructure experience Strong expertise in Windows Server, Active Directory, DNS, and DHCP Advanced networking knowledge including firewalls, switches, and wireless systems Experience deploying and supporting Microsoft 365 environments Proven ability to execute complex infrastructure projects Strong documentation and communication skills Preferred Qualifications Managed Service Provider experience Experience with virtualization platforms and enterprise networking hardware Healthcare or dental IT experience Advanced troubleshooting and vendor coordination experience Benefits & Perks Paid Time Off program in accordance with company policy Company-observed paid holidays Health insurance options available to eligible employees CrewHu employee recognition and rewards program $50 monthly cell phone stipend Company-provided equipment and tools Ongoing training and professional development opportunities

Deploy and support IT infrastructure projects including client onboarding, network/server equipment configuration, and technical issue resolution. | Five+ years in IT infrastructure with expertise in Windows Server, Active Directory, DNS, DHCP, and advanced networking. | Description Position Overview The Senior Systems Engineer is a client-facing, hands-on technical role responsible for deploying and supporting high-value IT infrastructure projects for clients nationwide. This position reports directly to the Project Director and follows process direction from the Project Manager. When not traveling, the Senior Systems Engineer works from corporate headquarters collaborating closely with the Project and Support teams. This role requires strong technical expertise, attention to detail, and the ability to execute complex infrastructure projects in a fast-paced environment while maintaining clear communication and documentation standards. Key Responsibilities & Daily Tasks Client Onboarding & Project Execution Perform new client onboardings in accordance with established project processes and checklists Deploy and configure the TST technology stack across workstations and servers Remove legacy administrative access and implement standardized TST administrative accounts Conduct IP scans and network performance testing for wired and wireless environments Label and document all workstations, servers, printers, and network equipment Perform wireless site surveys and capture detailed photographic documentation Ensure all gathered data is entered accurately into documentation systems Infrastructure Deployment Configure and install network equipment including firewalls, switches, and wireless access points Configure and deploy physical and virtual servers running Microsoft Windows Server Implement Active Directory, DNS, and DHCP services Deploy new client workstations following standardized build procedures Support Microsoft 365 migrations, changes, and expansions Escalation & Technical Support Assist with escalated project-related technical issues Troubleshoot complex networking, server, and infrastructure challenges Coordinate with vendor escalation teams when necessary Project Communication & Reporting Maintain accurate project notes, time entries, and task updates Keep Project Managers and clients informed of project status and changes Attend project meetings, client kickoff calls, onboarding sessions, and findings review calls Provide daily end-of-day status reports to the Project Director Documentation & Process Adherence Maintain detailed and accurate documentation of network configurations, credentials, and system inventories Ensure all onboarding, site survey, and project documentation is completed and uploaded within required timelines Complete findings reports identifying issues, risks, and infrastructure inventory Follow all project checklists, procedures, and timelines without exception Time, Travel & Professional Expectations Time & Attendance Accurately record all working time, travel time, and expenses Submit PTO requests at least two weeks in advance Maintain consistent attendance to support project schedules Travel & Expenses Submit travel requests a minimum of two weeks prior to onsite work Submit expense reports within five business days of completing onsite travel Communicate any delays, changes, or unforeseen circumstances promptly Professional Standards Demonstrate professionalism in all client and internal interactions Maintain confidentiality and protect sensitive company and client information Adhere to all company policies, procedures, and ethical standards Accept responsibility for work quality, communication, and outcomes Requirements Required Skills & Qualifications 5 or more years of hands-on IT infrastructure experience Strong expertise in Windows Server, Active Directory, DNS, and DHCP Advanced networking knowledge including firewalls, switches, and wireless systems Experience deploying and supporting Microsoft 365 environments Proven ability to execute complex infrastructure projects Strong documentation and communication skills Preferred Qualifications Managed Service Provider experience Experience with virtualization platforms and enterprise networking hardware Healthcare or dental IT experience Advanced troubleshooting and vendor coordination experience Benefits & Perks Paid Time Off program in accordance with company policy Company-observed paid holidays Health insurance options available to eligible employees CrewHu employee recognition and rewards program $50 monthly cell phone stipend Company-provided equipment and tools Ongoing training and professional development opportunities

Deploy and support IT infrastructure projects including client onboarding, network and server configuration, and documentation. | Requires 5+ years IT infrastructure experience with strong Windows Server, Active Directory, networking, and Microsoft 365 skills. | Description Position Overview The Senior Systems Engineer is a client-facing, hands-on technical role responsible for deploying and supporting high-value IT infrastructure projects for clients nationwide. This position reports directly to the Project Director and follows process direction from the Project Manager. When not traveling, the Senior Systems Engineer works from corporate headquarters collaborating closely with the Project and Support teams. This role requires strong technical expertise, attention to detail, and the ability to execute complex infrastructure projects in a fast-paced environment while maintaining clear communication and documentation standards. Key Responsibilities & Daily Tasks Client Onboarding & Project Execution • Perform new client onboardings in accordance with established project processes and checklists • Deploy and configure the TST technology stack across workstations and servers • Remove legacy administrative access and implement standardized TST administrative accounts • Conduct IP scans and network performance testing for wired and wireless environments • Label and document all workstations, servers, printers, and network equipment • Perform wireless site surveys and capture detailed photographic documentation • Ensure all gathered data is entered accurately into documentation systems Infrastructure Deployment • Configure and install network equipment including firewalls, switches, and wireless access points • Configure and deploy physical and virtual servers running Microsoft Windows Server • Implement Active Directory, DNS, and DHCP services • Deploy new client workstations following standardized build procedures • Support Microsoft 365 migrations, changes, and expansions Escalation & Technical Support • Assist with escalated project-related technical issues • Troubleshoot complex networking, server, and infrastructure challenges • Coordinate with vendor escalation teams when necessary Project Communication & Reporting • Maintain accurate project notes, time entries, and task updates • Keep Project Managers and clients informed of project status and changes • Attend project meetings, client kickoff calls, onboarding sessions, and findings review calls • Provide daily end-of-day status reports to the Project Director Documentation & Process Adherence • Maintain detailed and accurate documentation of network configurations, credentials, and system inventories • Ensure all onboarding, site survey, and project documentation is completed and uploaded within required timelines • Complete findings reports identifying issues, risks, and infrastructure inventory • Follow all project checklists, procedures, and timelines without exception Time, Travel & Professional Expectations Time & Attendance • Accurately record all working time, travel time, and expenses • Submit PTO requests at least two weeks in advance • Maintain consistent attendance to support project schedules Travel & Expenses • Submit travel requests a minimum of two weeks prior to onsite work • Submit expense reports within five business days of completing onsite travel • Communicate any delays, changes, or unforeseen circumstances promptly Professional Standards • Demonstrate professionalism in all client and internal interactions • Maintain confidentiality and protect sensitive company and client information • Adhere to all company policies, procedures, and ethical standards • Accept responsibility for work quality, communication, and outcomes Requirements Required Skills & Qualifications • 5 or more years of hands-on IT infrastructure experience • Strong expertise in Windows Server, Active Directory, DNS, and DHCP • Advanced networking knowledge including firewalls, switches, and wireless systems • Experience deploying and supporting Microsoft 365 environments • Proven ability to execute complex infrastructure projects • Strong documentation and communication skills Preferred Qualifications • Managed Service Provider experience • Experience with virtualization platforms and enterprise networking hardware • Healthcare or dental IT experience • Advanced troubleshooting and vendor coordination experience Benefits & Perks • Paid Time Off program in accordance with company policy • Company-observed paid holidays • Health insurance options available to eligible employees • CrewHu employee recognition and rewards program • $50 monthly cell phone stipend • Company-provided equipment and tools • Ongoing training and professional development opportunities

Deploy and support IT infrastructure projects including client onboarding, network and server configuration, and technical escalation. | 5+ years IT infrastructure experience with expertise in Windows Server, Active Directory, networking, and Microsoft 365. | Description: Position Overview The Senior Systems Engineer is a client-facing, hands-on technical role responsible for deploying and supporting high-value IT infrastructure projects for clients nationwide. This position reports directly to the Project Director and follows process direction from the Project Manager. When not traveling, the Senior Systems Engineer works from corporate headquarters collaborating closely with the Project and Support teams. This role requires strong technical expertise, attention to detail, and the ability to execute complex infrastructure projects in a fast-paced environment while maintaining clear communication and documentation standards. Key Responsibilities & Daily Tasks Client Onboarding & Project Execution • Perform new client onboardings in accordance with established project processes and checklists • Deploy and configure the TST technology stack across workstations and servers • Remove legacy administrative access and implement standardized TST administrative accounts • Conduct IP scans and network performance testing for wired and wireless environments • Label and document all workstations, servers, printers, and network equipment • Perform wireless site surveys and capture detailed photographic documentation • Ensure all gathered data is entered accurately into documentation systems Infrastructure Deployment • Configure and install network equipment including firewalls, switches, and wireless access points • Configure and deploy physical and virtual servers running Microsoft Windows Server • Implement Active Directory, DNS, and DHCP services • Deploy new client workstations following standardized build procedures • Support Microsoft 365 migrations, changes, and expansions Escalation & Technical Support • Assist with escalated project-related technical issues • Troubleshoot complex networking, server, and infrastructure challenges • Coordinate with vendor escalation teams when necessary Project Communication & Reporting • Maintain accurate project notes, time entries, and task updates • Keep Project Managers and clients informed of project status and changes • Attend project meetings, client kickoff calls, onboarding sessions, and findings review calls • Provide daily end-of-day status reports to the Project Director Documentation & Process Adherence • Maintain detailed and accurate documentation of network configurations, credentials, and system inventories • Ensure all onboarding, site survey, and project documentation is completed and uploaded within required timelines • Complete findings reports identifying issues, risks, and infrastructure inventory • Follow all project checklists, procedures, and timelines without exception Time, Travel & Professional Expectations Time & Attendance • Accurately record all working time, travel time, and expenses • Submit PTO requests at least two weeks in advance • Maintain consistent attendance to support project schedules Travel & Expenses • Submit travel requests a minimum of two weeks prior to onsite work • Submit expense reports within five business days of completing onsite travel • Communicate any delays, changes, or unforeseen circumstances promptly Professional Standards • Demonstrate professionalism in all client and internal interactions • Maintain confidentiality and protect sensitive company and client information • Adhere to all company policies, procedures, and ethical standards • Accept responsibility for work quality, communication, and outcomes Requirements: Required Skills & Qualifications • 5 or more years of hands-on IT infrastructure experience • Strong expertise in Windows Server, Active Directory, DNS, and DHCP • Advanced networking knowledge including firewalls, switches, and wireless systems • Experience deploying and supporting Microsoft 365 environments • Proven ability to execute complex infrastructure projects • Strong documentation and communication skills Preferred Qualifications • Managed Service Provider experience • Experience with virtualization platforms and enterprise networking hardware • Healthcare or dental IT experience • Advanced troubleshooting and vendor coordination experience Benefits & Perks • Paid Time Off program in accordance with company policy • Company-observed paid holidays • Health insurance options available to eligible employees • CrewHu employee recognition and rewards program • $50 monthly cell phone stipend • Company-provided equipment and tools • Ongoing training and professional development opportunities