The Honey Baked Ham Company, LLC

Assist in store operations, staff training, and customer satisfaction. | High school diploma, basic computer skills, and 2 years of service or supervisory experience. | Join the #HamFam! After over 60 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high-performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve and we're looking for a Store Supervisor to join our team! This is a full time, benefits eligible role that supports all aspects of store operations and ensures customers receive excellent service and quality. We have a casual environment AND we offer better work/life balance, too. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM - and we're closed on Sundays. Bring your restaurant, retail or hotel customer service experience to HoneyBaked and grow your career! WHAT YOU'LL DO: • Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager. • Assist in hiring and training of all associates and ensure expectations for each position are met. Assist Manager in the implementation of development plans for staff. • Be able to effectively work and train all positions in both the front and back of the house. • Performs various administrative functions i.e banking and scheduling meeting. • Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations. • Execute store opening / closing procedures and daily / weekly reports. • Manage/monitor labor and adjust the store staffing based on the demands of the business. • Monitor production and sales efficiencies including wait times, yields and product quality. • Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons. Ensures proper use of equipment. Monitors stocking and clean up duties. • Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys. • Handles complaints with 100% Customer satisfaction according to Company policy. • Participate in catering and gifting sales and fulfillment in all B2B and Catering processes. • Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up. WHAT WE THINK YOU'LL NEED: High school diploma or equivalent. Basic computer skills including Microsoft Word, Excel and Outlook. 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended. Good understanding of a production facility operations - equivalent to 1-2 years' work experience. Valid driver's license and reliable transportation to assist with catering orders/deliveries. WHAT WE OFFER • Competitive pay • Fun and casual environment • Flexible hours • Opportunity to grow your career with a premier brand! Benefits for full time Store Supervisors include: medical, dental and vision insurance options, life insurance, long term and short-term disability coverage options, paid time off, a 401(k), annual bonus opportunities, a tuition assistance program, access to our Employee Assistance Program and associate discounts on our fantastic products! Store Supervisor pay ranges from $15 to $17 per hour, depending on experience. GET TO KNOW US! Find out more about HoneyBaked (along with some fantastic recipes!) on our YouTube channel here OTHER THINGS TO KNOW: Physical dexterity and mobility to perform demands of the job which may include working with a hot torch. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies, some of which may be up to 65 lbs.

Oversee store operations, develop staff, and achieve sales and customer service goals in a retail environment. | Experience in retail or restaurant management, staff development, and understanding of cost control. | Call it a launchpad for your management career -  Call it HoneyBaked boot camp. Call it real life business school. Whatever you call it, you'll find our multi week training program to be both a challenge and an opportunity. Unlike most companies, we don't take a sink-or-swim approach to management. HoneyBaked believes in growth and development and you'll have experienced trainers to help you develop sales, leadership and core management skills. We're not hiring you to make sandwiches. We're hiring you to make decisions, so it's only fair we give you the tools to do the job.   Our Assistant Managers are full-time, salaried positions that oversee production and assist with store operations including achieving overall performance goals with sales, customer service, product quality, and staff development.   Our Ideal Candidate: Is a current ready-to-advance Assistant Manager OR Supervisor from a retail or restaurant environment who is passionate about personal, hands-on service for their customers and can show how they've grown in previous roles. Would never compromise on the quality of the products they serve/sell and who understands how different costs affect the profitability of a business (and how to control those costs)!   Wants to build relationships in the community and increase sales for their store. Is a great coach who can identify and develop awesome talent (experience hiring seasonal workers a plus!)   What Makes US Different? We're a 65+ year old brand with uncompromised quality...but we're #notstuffy. We believe in balance. We're closed on Sundays, and, other than four or five weeks a year, managers typically work about 50 hours per week. Our managers have full accountability of their store operations.   Our Values -- yeah, every company says that. We really mean it. Love What We Do Serve Others Aim High Do The Right Thing Keep It Fun   What Can We Offer You? Competitive pay and benefits, including a 401(k) with a great match. Better balance in your life -- our operating hours mean minimal early mornings and late nights. An environment where you'll see the impact you make, and a leadership development program to grow the best of the best. We're proud of the many people who've moved from store associate to senior leadership...and even to franchise ownership!   What else to know? Our store leaders must have a valid driver's license and reliable transportation. The role does require bending, stooping, standing for long periods, twisting and lifting products and supplies - some of which can weigh up to 65 lbs. - and working with a hot torch.   We're proud of our company and to be an equal opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression or any other protected class under applicable federal, state or local law. Values Icons [https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2019/9/clientdata_1146011/20/1645/d9f840d7-9e34-4bc9-bece-6864665c93b9.png]