2 open positions available
Manage and grow OE customer accounts in North America to meet revenue and profitability targets while coordinating with internal teams. | Bachelor's degree and 8+ years experience in account management or sales within a matrixed organization. | The Senior Account Lead– OE is responsible for managing and growing assigned Original Equipment (OE) customer accounts within the North America Consumer business. This role focuses on executing account strategies, strengthening customer relationships, and delivering against revenue, profitability, and service objectives. The Account Executive serves as a key point of contact for OEM customers, ensuring alignment between customer needs and internal capabilities while driving consistent, operationally sound account performance. Job Description What You’ll Do: Account Management & Execution: • Manage day-to-day relationships with assigned OE accounts, ensuring high levels of customer satisfaction and operational excellence. • Execute established account strategies to support market share, revenue, and profitability targets across key customer segments. • Identify and act on incremental growth opportunities within existing accounts through strong partnership and understanding of customer needs. Customer Relationship Management: • Build and maintain strong working relationships with OEM stakeholders across purchasing, engineering, and cross-functional teams. • Serve as a trusted partner and primary contact for customer inquiries, issue resolution, and ongoing business needs. • Support customer meetings, business reviews, and performance discussions to reinforce alignment and drive results. Cross-Functional Coordination: • Partner closely with internal teams including product development, channel & customer development, finance, supply chain, and manufacturing to ensure customer requirements are clearly communicated and delivered. • Coordinate execution of product launches, engineering approvals, and supply readiness to meet customer timelines. • Escalate and help resolve operational or service issues, ensuring minimal disruption to the customer. Strategic Support & Account Performance Management: • Contribute to account planning by providing customer insights, market feedback, and competitive observations. • Support the execution of broader OE strategy initiatives in alignment with regional and global priorities. • Participate in internal alignment efforts to ensure priorities are clear and resources are effectively utilized. • Support forecasting, budgeting, and tracking of account performance metrics, while contributing to action plans to improve overall account performance. What We’re Looking For: Bachelor’s degree in business, Marketing, Engineering, or related field • 8+ years of experience in account management, sales, or OE/customer-facing roles • Experience working cross-functionally in a matrixed organization • Strong communication, relationship-building, and problem-solving skills • Ability to manage multiple priorities and drive execution in a fast-paced environment What Will Set You Apart: • Customer focus and relationship management • Operational execution and attention to detail • Cross-functional collaboration • Analytical thinking and performance tracking • Effective communication and influencing skills Additional Details: Relocation Available: No #LI-AL3 Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500. Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500. When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Opportunity laws. See Goodyear’s EEO Policy Statement here. Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. See posters below for details. E-Verify Participation Poster (English and Spanish) If you have the right to work, don't let anyone take it away. Are you an agency Recruiter in the Americas or Asia Pacific? Goodyear’s Global Talent Acquisition team has partnered with Recruitifi for all salaried, non-executive level candidate submissions. To be a part of our agency community please apply here.
Manage service department operations, drive sales through guest interactions, build guest relationships, and contribute to training and development of associates. | At least 1 year automotive service department experience, valid driver's license, minimum age 18, and strong work ethic with management experience preferred. | Goodyear. More Driven. IMMEDIATELY HIRING!!! – APPLY TODAY!!! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paces work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! General Description As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service. You will also become familiar with managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today! Responsibilities Will Include, But Will Not Be Limited To • Drive and reach sales goals through guest interactions including tire and service sales • Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests • Effectively manage the service department as needed • Contribute to training and development of service department associates • Articulate all warranties, promotions, and advertisements • Utilize tools provided to make recommendations to guests based on manufacturing guidelines • Maintain a clean and safe work and guest area • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. Basic Qualifications • Minimum 1 year of previous Automotive Service department experience • Valid driver's license • Must be at least 18 years of age • No relocation is being offered for this position • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future Preferred Qualifications • Previous management experience • Previous automotive service sales experience Position Criteria • Strong work ethic; independently motivated to produce results with limited influence from others • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork • Ability to review, analyze, and interpret information, identify problems, and make decisions • Ability to read, understand, and follow procedures and guidelines • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays • Ability to follow established safety policies and procedures. Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call (312) 915-5548 Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information.
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