Texas Shield

Assist customers in a contact center environment by providing information, making recommendations, and resolving issues related to U.S. LawShield services. | Must have a Property & Casualty license, at least 1 year of customer service and contact center experience, and strong communication and organizational skills. | Within our team, the P&C Licensed Contact Center Sales Representative is the primary point of contact for our customers and members and is responsible for addressing inquiries and resolving issues while providing an unforgettable customer experience. Customer support is offered via inbound and outbound phone, email, chat, and social media channels. You possess the ability to multi-task, pride yourself on your attention to detail, and are adept at technology, possessing the ability to quickly learn new software. In this role, you will be a subject matter expert on U.S. LawShield services. As such, you are comfortable making product recommendations and selling to the customer, ensuring that prospects and members alike are educated on the most appropriate solutions for their specific needs. Responsibilities Engage members and customers in a high-volume contact center environment to provide information on, and make appropriate recommendations for our products and services Take ownership of member issues from start to finish; communicate effectively with leadership when the issue is beyond one’s knowledge Build trust with our clientele by following up with customers and members as promised Assist in mentoring teammates Maintain member accounts and records of customer interactions with details of inquiries, complaints, or comments Provide guidance to make it easy for members and prospects to acquire and enhance their U.S. LawShield memberships, education, and training opportunities Demonstrate empathy and prescriptive next-step advice to resolve customer issues Demonstrate the values of U.S. LawShield May need to work evenings and/or weekends Other related duties as assigned Education & Experience Must currently possess a Property & Casualty license 1 year+ of customer service experience required 1 year+ of contact center experience preferred Experience identifying customer needs and making service or product recommendations Excellent organization and time management skills Excellent communication skills, including active listening The ability to quickly learn and adapt to new software Service-oriented mentality with the ability to quickly establish rapport A high school diploma, associate degree, or some college preferred

Drive membership and facility partnerships through sales activities at events such as seminars, workshops, gun shows, and outdoor sporting shows. | Must be a self-starter with passion for sales, able to work flexible hours including weekends and evenings, and preferably have firearms industry knowledge though not required. | We are looking for hard-working Part-Time Field Sales Representatives who are not afraid to learn new things and challenge themselves. So, if you are a passionate self-starter and eager to make an impact in this ever-growing space, we encourage you to apply today! Details: You will work to drive membership and facility partnerships through a wide variety of different sales activities, including seminars, workshops, gun shows, and outdoor sporting shows. If you enjoy public speaking, your skills will play a key role in sharing who US LawShield is and how we serve our members. [MP1] Firearms industry knowledge and experience preferred but not required. • Get rewarded for your passion and drive to succeed • Grow your experience and skills as a sales pro • Feed your burning desire to protect the Second Amendment and our rights • Turn your spare time into a great second income • Be a part of a top performing sales team driving membership sales and expanding our position as the industry leader. What’s in it for you? • Flexible schedule (Weekends and some evening av • Unlimited commission base compensation plan. • Support member events focused on education and safety. • Gain valuable knowledge about self-defense law in your state from our team of experts. • Opportunities to represent USLS in a variety of places such as: · • * State Licensing and Safety Classes • * Gun & Outdoor Trade Shows • * Shooting Ranges • * Gun Stores • * Seminars & Workshops • Work with industry partners and organizations to increase awareness and generate. • Room for advancement as top performing Sales Reps are considered for full-time employment as positions open up.