Tailor

Manage client relationships and translate business needs into prioritized technical requirements for product development. | 5+ years in product management or related fields with technical fluency and strong communication skills, able to travel frequently. | Forward-Deployed Product Manager About Tailor Tailor is a pioneer in Headless ERP technology. Our platform empowers companies to build internal workflows that adapt to their unique needs — faster, smarter, and developer-first. About the Role We’re looking for a Forward-Deployed Product Manager to serve as the key bridge between our clients and internal product and engineering teams. You’ll play a vital role in extracting requirements, managing communications, and supporting successful deployments led by the technical team. This client-facing, high-context role focuses on clarity, alignment, and speed. What You’ll Do Gather and Clarify Requirements Work directly with clients to understand business needs and pain points Translate those needs into clear, prioritized requirements for engineers Own the Client Relationship Act as the main point of contact for client-facing conversations during onboarding, scoping, and delivery Proactively manage expectations, timelines, and feedback loops. Support Internal Teams Provide context and clarity to engineers to help ensure smooth delivery. Ensure alignment between what was requested, what’s being built, and what’s being shipped. Build Repeatable Patterns Identify recurring client needs and help formalize templates, docs, or processes to streamline future deployments. Help improve internal handoff flows, requirement intake, and communication patterns. Shape the Product Roadmap Distil recurring customer insights into strategic themes, prioritized high-impact features, and propose data-driven roadmap that advances Tailor’s vision. What We’re Looking For 2+ years in a Software Company Relevant experience in a SaaS, ERP, or composable software environment is preferred, especially with an understanding of modular solutions, low-code platforms, or customer-centric software deployments. 5+ years in product management, solutions, customer success, or consulting roles with strong client interaction Proven ability to engage with both technical and non-technical stakeholders. Experience managing customer relationships, translating business needs into actionable product requirements, and facilitating customer-driven product changes. Exceptional communication skills — you can make complex things sound simple and actionable. Organized, structured thinker who can reduce ambiguity Technically fluent enough to collaborate with engineers and ask the right questions Based in or willing to be frequently present in Los Angeles. ~20% travel. Travel requirements/expectations. 15-20% Nice to Have Experience with ERP, internal tools, or operational SaaS products Familiarity with APIs, data workflows, or developer platforms Consulting or customer onboarding background Comfortable supporting multiple stakeholders and balancing competing priorities Compensation & Benefits Salary: $130,000 – $170,000 + Bonus Benefits: Health, dental, vision, flexible PTO, and more Why Tailor? You’ll work directly with the product team on a fast-growing platform solving real operational pain. If you love being the voice of the customer, reducing friction, and making teams more effective — let’s talk. Apply now and help us shape the future of Headless ERP.

Develop full-stack features, engage with customers to translate workflows into scalable software, and contribute to platform architecture. | 4+ years full-stack experience with TypeScript, Node.js, GraphQL, React, strong API design, and customer-facing collaboration. | About Tailor Tailor is pioneering Headless ERP technology — a new way for growing companies to design internal workflows that fit their business, not the other way around. Our platform combines the flexibility of modern developer tools with the power of enterprise-grade operations. We’re helping multi-channel retailers, manufacturers, and B2B businesses replace rigid systems with adaptive, composable infrastructure. If you care about solving complex real-world problems and building products that scale from first principles, you’ll fit right in. The Role We’re looking for a Full-Stack Software Engineer to join Tailor full-time as one of our early technical hires. This is a hybrid role that blends core product development with customer-facing implementations — building real applications on Tailor’s platform while contributing reusable patterns and components back into the product. You’ll collaborate directly with Forward Deployed PMs and customers to translate messy, real-world workflows into elegant, maintainable systems. Over time, your work will define how Tailor scales — not just in code, but in culture. What You’ll Do • Scope ambiguous customer asks, prototype quickly, and iterate into stable customer deployments using Tailor’s platform. • Engage with customers with our Forward Deployed Product Manager to understand the customer needs, and iterate into stable customer deployments using Tailor’s platform. • Productize repeatable solutions, turning bespoke implementations into scalable modules for accounting, e-commerce, logistics, and other workflows. • Build and ship production-grade features across our stack — from front-end UIs to backend APIs, integrations, and data models. • Work with the founding team to shape engineering standards, developer experience, and platform architecture as we grow. Who You Are • 4+ years of experience building and shipping full-stack web applications in production environments. Proficiency with TypeScript, Node.js, GraphQL and React is a plus. • Strong foundation in data modeling, API design, and ensuring performance, scalability, and reliability in production systems. • Comfortable integrating with third-party APIs and external platforms across accounting, commerce, or logistics domains. • Pragmatic engineer with a bias toward outcomes — you value shipping solutions that solve real problems over perfect engineering. • Comfortable with ambiguity — able to decompose fuzzy asks, prioritize independently, and ship without a complete spec. • Enjoy working with customers and turning complex operational pain points into smart, maintainable software. Compensation, Location & Benefits • Compensation: $120,000 – $160,000 USD / year • Remote-first (anywhere with at least 6 hr overlap with US west coast) • Occasional customer meetings (remote only, no travel required) • Benefits: • PTO & paid holidays • Work-from-home setup stipend • Parental leave and family support About the interview We keep our process fast, transparent, and respectful of your time. • Intro call (15 min) — alignment on role, background, and mutual fit. • Practical exercise (paid, 1–3 hrs) — scoped feature or workflow problem built using Tailor’s platform. • Final interview (60 min) — deep dive into your technical experience and collaboration style.