SXSW

Support Film & TV Staff with administrative and on-site tasks including filmmaker check-in, help desk support, and communication management. | Must be an enrolled college student in Texas with strong organizational, communication skills, and availability during SXSW event hours. | Internship Purpose The SXSW Film & TV department seeks an eager individual to learn more about pre-event planning at a Film & TV Festival. This internship will be a broad, hands-on introduction to the basics of internal operations, primarily focused on Festival Submissions and Accepted Filmmakers. This internship will require interfacing with those who submit to the SXSW Film & TV Festival and those who are ultimately invited, so excellent communication skills are necessary. Please note that this internship is paid. What You Will Learn • The ins and outs of internal operations at a major Film & TV Festival • How to interact with Film & TV Industry Professionals, including the SXSW Film & TV Staff, filmmakers, and screening team • How to troubleshoot various filmmaker and submission-related issues • How to use Airtable and FileMaker Pro to become familiar with the 2026 submissions and final programming lineup • Preparation process for Film & TV Festival materials for public consumption, including press releases, printed materials, and mass email communications Duties & Responsibilities Responsibilities include, but are not limited to: • Support the Film & TV Staff & Filmmaker Liaison Team with administrative and on-site tasks • Proofread public-facing materials, including press releases, schedule content, emails, and printed documents • Update the Accepted Filmmaker FAQ and assist with maintaining accuracy • Answer filmmaker questions and help direct them to appropriate resources via email On-site Responsibilities: • Assist with Filmmaker Check-In. • Work at the Filmmaker Help Desk during registration hours and serve as a contact for the Accepted Filmmaker's needs. • Distribute film guest tickets and troubleshoot badge registration issues. • Create an email automation to keep filmmakers informed about informal hangouts, happy hours, and award winners. Qualifications & Skills To be eligible for the SXSW Film & TV Festival Internship, you must be enrolled in an accredited university or college and live in Texas. • Demonstrate strong organizational skills and sharp attention to detail • Manage multiple tasks independently with a proactive, can-do attitude • Take initiative and contribute supportively in a fast-paced environment • Communicate clearly and professionally via phone, email, and in person • Work well in a collaborative team setting while maintaining professionalism • Stay composed and flexible when priorities shift quickly during the event • Have working knowledge of Google Workspace; experience with Airtable, Filemaker Pro, ClickUp, and macOS is a plus • Maintain full availability during the SXSW event, including evenings and weekends Physical Requirements The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully: • Prolonged periods of sitting or standing at a desk and working on a computer. • Ability to lift up to 15 pounds occasionally, as needed. • Manual dexterity to operate standard office equipment such as computers, phones, printers, etc. • May require occasional bending, reaching, kneeling, or climbing stairs. • Ability to work in an outdoor environment, which may include exposure to varying temperatures or noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Location, Schedule & Pay This position is located in Austin, Texas. The time commitment is a maximum of 16 hours per week—availability of 40 hours per week during the event is required. Core business office hours are Mon-Fri, 10 am – 6 pm CT. This position requires living and working in Austin, Texas. This is a paid internship at $12.00/hr.

Support programming production logistics pre-event and on-site, coordinate content and meetings, and assist with on-site event operations including food and beverage services. | Experience in large-scale event planning, multitasking in fast-paced environments, strong communication skills, customer service, attention to detail, and proficiency with FileMaker Pro, Zendesk, Google Workspace, and Airtable. | Job Purpose SXSW is seeking a Seasonal EDU Programming Operations Coordinator to work as part of the programming team to produce and execute a robust program for the SXSW EDU Conference & Festival. They support programming efforts across all elements, including sessions, competitions, performances, and Film & TV. This position plays a crucial role in the programming execution process, supporting production logistics both pre-event and on-site. Duties & Responsibilities Responsibilities include, but are not limited to: • Communicate with organizers, participants, and speakers in support of production logistics. • Support the advancement of production, security, and accessibility needs for speakers and participants. • Provide excellent customer service via the general SXSW EDU email account, responding in a timely manner. • Coordinate content submission, proofing, and deployment for print and digital signage. • Plan and execute internal meetings and retreats, booking venues and managing agendas. • Manage and organize various resources in preparation for the event. On-Site Event Responsibilities • Support multiple on-site networking events, including coordinating food and beverage services, signage, and staffing. • Support and coordinate programming on-site across all venues • Additional event support duties fulfilled as needed throughout SXSW Qualifications & Skills Qualifications include: • Experience in large-scale event planning • Ability to multitask in a fast-paced, collaborative environment • Self-starter with strong prioritization and problem-solving skills • Strong written and verbal communication skills; customer service experience preferred • Attention to detail; copy-editing experience preferred • Interest and/or experience in the field of education • Proficiency with FileMaker Pro, Zendesk, Google Workspace, and Airtable Physical Requirements The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully: • Prolonged periods of sitting or standing at a desk and working on a computer. • Ability to lift up to 20 pounds occasionally, as needed. • Operation of standard office equipment, including computers, phones, and printers. • May require occasional bending, reaching, kneeling, or climbing stairs. • Ability to work outdoors, including exposure to varying temperatures or noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Location & Schedule The position is full-time and located in Austin, Texas. Core business office hours are from 10 am to 6 pm Monday through Friday. You must be available to work additional hours from January through March, including evenings and weekends. You must also be available for the March event, which will have extended working hours on-site.