Swank Motion Pictures

Support K-12 clients with digital platform inquiries, onboarding, and account management, ensuring customer satisfaction. | Bachelor's degree, experience in customer service or digital support, strong technical and communication skills, proficiency with CRM and digital platforms. | Major Hollywood and independent movie studios have appointed Swank Motion Pictures, Inc. as their exclusive licensing and distribution partner to offer their box-office hits for public performance in non-theatrical markets (markets outside theaters). Swank represents Walt Disney Pictures, Warner Bros., Sony Pictures, New Line Cinema, Lionsgate, MGM, and many more! The Digital Support Specialist plays a critical role in supporting the sales team and ensuring a seamless digital experience for K-12 clients. This position is responsible for managing technical inquiries, creating and maintaining portals, executing onboarding communications, and analyzing account data to identify trends and risks. The ideal candidate is detail-oriented, tech-savvy, and highly organized, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: Serve as a point of contact for K-12 streaming customers, ensuring timely and professional communication Respond to inquiries and provide accurate solutions to account-related questions and platform navigation Support new customer onboarding by assisting with setup, content booking, renewal updates, and training resources Manage scheduled check-ins, surveys, and follow-up communications to ensure satisfaction Maintain and review account health reports to identify trends and address potential issues before they impact the customer experience Collaborate with internal teams to share insights that improve customer engagement and retention strategies Bachelor's degree required Experience in customer service or digital support Strong technical troubleshooting and problem-solving abilities Proficiency with CRM systems and digital platforms Excellent written and verbal communication skills Ability to manage multiple priorities and meet deadlines Comprehensive compensation and healthcare packages, including medical, dental, vision, and life insurance products 401(k) plan with employer match Competitive paid time off: vacation, personal time, holidays, and winter break Company sponsored volunteer & community outreach opportunities Organizational growth potential through our company sponsored online learning platform Hybrid work environment EOE, including IWD and Veterans

As an Associate Developer Intern, you will collaborate with product development teams to design, build, and enhance software solutions. You will also write new product features, troubleshoot functionality, and resolve software defects. | Candidates should have knowledge of web development technologies and familiarity with .NET applications. A minimum GPA of 3.0 and current sophomore status in a Computer Science or Engineering degree program are preferred. | **Interns need to be be located in the greater St. Louis area to be qualified for this internship as orientation is on-site for the first 3 weeks. This is a hybrid opportunity following orientation. Swank Motion Pictures is seeking a motivated Associate Developer Intern to join our innovative and growing technology team. This internship provides hands-on experience working alongside a collaborative group of developers, project managers, business analysts, and software testers. You will gain valuable exposure to enterprise-level solutions while contributing to real-world projects. Responsibilities As an Associate Developer Intern, you will: Collaborate with product development teams to design, build, and enhance software solutions Write new product features and enhancements Troubleshoot product functionality and resolve software defects Interns will work across various technologies including ASP.NET Core, Angular, Bootstrap, Digital Rights Management (DRM), and Kubernetes .NET application development experience preferred Professional Requirements Knowledge of web development technologies: HTML, CSS, JavaScript Familiarity with .NET applications (preferred) Experience with Visual Studio (preferred) Strong written and verbal communication skills Demonstrated passion for software development, including independent learning beyond coursework Ability to work collaboratively and assist team members to ensure project completion Education Requirements Minimum 3.0 GPA Pursuing a Computer Science or Enginering degree preferred Current Sophmore status perfered Teamwork and Communication At Swank Motion Pictures, teamwork and communication are key to our success. Our environment is team-based and fast-paced. Candidates must demonstrate professionalism, adaptability, and the ability to effectively communicate with colleagues across all levels of the organization. The work environment in Swank Motion Pictures systems is team based and fast paced. Candidate must have excellent communication skills and should be able to address any member of the organization. The candidate must present a professional attitude and demeanor and be able to adapt to the changing daily work environment. Company sponsored volunteer & community outreach opportunities Hybrid work environment Networking and mentoring opportunities EOE, including disability and veterans

Associate Developers assist in writing new product features and enhancements, troubleshooting product functionality, and fixing software defects. They work closely with other developers, project managers, business analysts, and software testers within a team-based environment. | Candidates should have a minimum GPA of 3.0 and preferably a degree in Computer Science. Knowledge of web development technologies and experience with .NET applications are preferred. | **Candidates must live in Missouri or Illinois to be qualified for this position** Swank Motion Pictures is looking for an Associate Developer Intern to assist a growing team to work on innovative and leading edge solutions. We are looking for someone to join an existing, motivated and productive development team in delivering enterprise-level enterprise solutions. Responsibilities Associate Developers at Swank are integrated into existing product development teams. Interns work closely with other developers, project managers, business analysts, and software testers. Interns are responsible for writing new product features and enhancements, troubleshooting product functionality, and fixing software defects. Interns will work across various technologies including ASP.NET MVC, Angular, Bootstrap, Digital Rights Management (DRM), Knowledge of web development technologies including HTML, CSS, and JavaScript .NET Application experience preferred Understanding of object-oriented programming concepts and practices Experience with Visual Studio Excellent communication skills Passion for software development, demonstrated by learning and using technologies outside of the school curriculum. Must be able to assist team members in the completion of tasks and assignments to ensure project completion Teamwork and Communication Teamwork and communication skills are an important element to any position within Swank Motion Pictures. The work environment in Swank Motion Pictures systems is team based and fast paced. Candidate must have excellent communication skills and should be able to address any member of the organization. The candidate must present a professional attitude and demeanor and be able to adapt to the changing daily work environment. Education Requirements Minimum 3.0 GPA Computer Science degree preferred This position would be eligible for a hybrid work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Comprehensive compensation and healthcare packages, including medical, dental, vision, and life insurance products 401(k) plan with employer match Competitive paid time off: vacation, personal time, holidays, and winter break Company sponsored volunteer & community outreach opportunities Organizational growth potential through our company sponsored online learning platform Hybrid work environment EOE, including disability and veterans