SuperDial

Leading organizational strategy, communications, and fundraising efforts across global and regional contexts. | Extensive senior leadership experience in nonprofit or social enterprise sectors, with strong communications, fundraising, and crisis management skills; lacks technical SaaS, product management, and healthcare domain expertise. | SuperDial is building the next generation of AI-powered voice technology, automating and enhancing enterprise communication through real-time conversation intelligence and data-driven automation. The company recently raised $15 million in Series A funding (including ~$3 million in venture debt) led by SignalFire, with participation from Slow Ventures, BoxGroup, and Scrub Capital, bringing total funding to $20 million+. Backed by top-tier investors and entering its next growth phase, SuperDial is scaling rapidly and preparing for Series B. The Role: As VP of Product, you will own SuperDial’s product vision, roadmap, and execution end-to-end. This is a deeply hands-on, technical leadership role. You will work closely with the CEO, Engineering, Design, GTM, and customers to translate real-world healthcare and RCM workflows into scalable, high-impact product. This is not a “strategy-only” product role. You are expected to be close to the code, comfortable reviewing PRs, writing production-quality code when needed, and making real technical tradeoff decisions alongside engineering leadership. What You’ll Do (Immediate & Long-Term): First 30–60 days: Ramp quickly on SuperDial’s product surface area, architecture, and customer use cases; audit the current roadmap, backlog, and technical constraints; build deep relationships with Engineering, Design, Sales, and Customer Success; join customer calls to understand workflows and pain points; identify quick wins to improve velocity, usability, or reliability. 90–120 days: Own and refine the product roadmap tied to company OKRs and revenue goals; establish clear product discovery and delivery rhythms; improve prioritization and execution quality; begin directly contributing to code, reviews, or prototypes where it adds leverage; ensure product decisions are grounded in real system constraints. 6 months: Drive consistent, high-quality product delivery across teams; partner with GTM on packaging, pricing, and enterprise readiness; deepen healthcare and RCM domain expertise; improve onboarding, retention, and expansion through product-led improvements; begin scaling product processes without adding unnecessary bureaucracy. Year 1: Build and lead a high-performing product organization (PMs, design, product ops); institutionalize strong product judgment, speed, and ownership; ship meaningful platform and AI-driven capabilities; position the product org and roadmap to support Series B growth and beyond. Why This Role Is Important to Our Growth: Product-Led Scale: You will directly shape the product that drives revenue, retention, and expansion in a complex, regulated market. Technical Product Leadership: SuperDial needs a product leader who understands systems deeply and can make informed tradeoffs at speed. Category Definition: You will help define what best-in-class enterprise voice AI looks like in healthcare and beyond. Ideal Candidate Profile: 8–12+ years in product roles, including senior leadership at a high-growth startup Strong technical background with the ability to write and review production code Proven experience building and scaling B2B SaaS products Comfortable operating in ambiguity and moving quickly with incomplete information Excellent product judgment, communication, and cross-functional leadership skills Strongly Preferred: Experience in healthcare, RCM, or regulated enterprise software; AI-powered products (LLMs, voice, automation); prior founder or early-stage experience; player-coach mindset with low ego and high ownership. Why Join Us: Shape a mission-critical product in a massive, broken market Real ownership, influence, and accountability Join a team of builders in a fast-moving, high-impact environment Fast-growing, category-defining company Opportunity to build from the ground floor through Series B and beyond Who We Are: SuperDial is transforming AI in healthcare by building scalable, AI-powered solutions that optimize revenue cycle management. Join us and help shape the future of AI in healthcare. Compensation: The base salary for this role ranges from $280,000–$300,000, depending on experience, technical depth, and scope of ownership. We also offer meaningful equity, bonus potential, and a competitive benefits package as part of total compensation. Final offers may vary based on experience and qualifications. We are always open to exceptional talent.

Design, build, and maintain scalable software systems to support healthcare workflows. Lead technical projects from concept through delivery and ensure high availability of core systems. | 5+ years of software engineering experience with a focus on scalable systems. Proficient in Python or Go, with experience in cloud-based systems and modern DevOps practices. | SuperDial is looking for a Staff Software Engineer to lead the design and development of scalable software systems that transform healthcare operations. This role is ideal for an experienced engineer who thrives on building robust infrastructure, solving complex engineering challenges, and delivering high-impact solutions in a fast-paced environment. If you’re passionate about healthcare innovation and engineering excellence, we want to hear from you! About the Role: Design, build, and maintain scalable, high-performance software systems to support revenue cycle management and healthcare workflows. Collaborate with cross-functional teams to architect cloud-native applications and services that are secure, reliable, and maintainable. Drive software development best practices, including testing, CI/CD, observability, and documentation. Lead critical technical projects end-to-end, from concept through delivery and ongoing improvement. Ensure high availability and resilience of core systems through well-engineered infrastructure and thoughtful design. Mentor and support other engineers, contributing to a strong and inclusive engineering culture. About You: 5+ years of experience in software engineering, with a track record of leading complex projects and delivering scalable systems. Proficient in Python, Go, or similar languages, and comfortable working across the stack. Experience designing and deploying cloud-based systems (AWS, GCP, or Azure), including use of containerization technologies like Docker and orchestration with Kubernetes. Strong understanding of distributed systems, API design, microservices architecture, and infrastructure as code. Familiar with modern DevOps practices and tooling (e.g., Terraform, Helm, GitOps, CI/CD pipelines). Excellent communication and collaboration skills, with the ability to work effectively across teams. Preferred Qualifications: Experience integrating with healthcare systems (e.g., EHR platforms like Epic, Cerner, Meditech) and understanding of data interoperability standards (FHIR, HL7, CDA). Familiarity with real-time systems and/or telephony platforms. Background in building enterprise SaaS products, particularly in regulated environments such as healthcare. What’s in it for you? The opportunity to work on impactful engineering challenges that improve healthcare efficiency and outcomes. A leadership role with ownership over key systems and the ability to shape engineering direction. Competitive salary, equity options, and benefits, including health, dental, and vision coverage. Let me know if you'd like a version tailored to a specific stack, company culture, or industry focus! Who we are: SuperDial is transforming AI in healthcare by building scalable, AI-powered solutions that optimize revenue cycle management. Join us and help shape the future of AI in healthcare! The base salary for this role ranges from $145,000 to $250,000, depending on experience, skill set, and fit. We also offer equity and benefits as part of our total compensation package. Final offers may vary based on experience and qualifications - we’re always open to exceptional talent.