Sun Holdings

Provide HR support including employee relations, compliance, recruiting, performance management, and HR programs. | 3+ years HR generalist experience, knowledge of employment laws, HRIS proficiency, and preferably PHR or SHRM-CP certification. | Sun Holdings is one of the largest franchise organizations in the United States, operating more than 2,000 restaurant and retail locations across 30+ states. Our portfolio includes iconic brands such as Burger King, Popeyes, IHOP, Applebee's, McAlister's Deli, Freebirds World Burrito, Uncle Julio's, and others. We are committed to developing our people, delivering operational excellence, and creating exceptional experiences for our employees and guests. Job Summary: Sun Holdings is seeking a motivated and service-oriented HR Generalist to support our growing organization. This role serves as a trusted business partner to operations and corporate leaders by providing guidance on employee relations, policy administration, compliance, recruiting support, performance management, and HR programs. The ideal candidate is organized, proactive, and passionate about delivering exceptional customer service while maintaining confidentiality and ensuring compliance with federal, state, and local employment laws. What You'll Get (Benefits): • Competitive Pay - Your talent and hard work won't go unnoticed. • Health & Wellness Coverage - HSA, medical, dental, vision, disability, and life insurance plans to keep you and your family feeling your best. • 401(k) Match - Helping you invest in your future (and putting more back in your wallet). • Paid Training - We set you up for success from day one. • Generous Time Off - Up to 16 paid vacation and sick days, plus 7 company holidays to recharge and reset. • Free lunch while at work - Pick your favorite from 5 nearby brand locations, plus discounts with some of our brands-we've got lunch covered. • Daily Pay Option - Access your earnings before payday with our Earned Wage app. • Career Growth - We're growing fast, and we love to promote from within. • And more good stuff - Because working with us should feel rewarding every day. What You'll Do (Responsibilities): • Partner with field and corporate leaders to provide day-to-day Human Resources support. • Advise managers on employee relations matters, coaching, corrective action, investigations, and conflict resolution. • Ensure compliance with company policies and all applicable employment laws. • Assist with onboarding, orientation, and new hire integration. • Support recruiting activities, including interviewing, candidate selection, and hiring processes. • Manage employee status changes, promotions, transfers, and terminations. • Assist with leave administration and coordinate with third-party administrators as needed. • Support benefits enrollment and respond to employee benefit inquiries. • Maintain accurate employee records within the HRIS system. • Assist with performance management initiatives and annual review processes. • Coordinate unemployment claims, employment verifications, and other HR documentation. • Support training and employee engagement initiatives. • Assist with HR projects, process improvements, and company-wide initiatives. • Prepare HR reports and analyze workforce metrics. • Maintain strict confidentiality of employee and company information. What You'll Bring (Requirements): • Bachelor's degree in Human Resources, Business Administration, or related field preferred. • Minimum of 3 years of Human Resources Generalist experience. • Multi-unit, retail, restaurant, hospitality, or high-volume environment preferred. • Strong knowledge of federal and state employment laws, including FLSA, FMLA, ADA, EEO, and related regulations. • Experience handling employee relations investigations and conflict resolution. • Excellent communication and interpersonal skills. • Strong organizational and time management abilities. • Ability to prioritize multiple projects in a fast-paced environment. • Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint. • Experience with HRIS systems (ADP experience preferred). • PHR or SHRM-CP certification is preferred but not required. Ready to get started? Apply today and join a team that's making a big impact-one location at a time. At Sun Holdings, our people are our greatest asset. We believe in developing talent, recognizing performance, and creating opportunities for professional growth. If you are looking to make an impact with an industry leader while supporting thousands of employees across the country, we'd love to hear from you. Sun Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

Provide employee relations guidance, conduct investigations, and support compliance across multiple brands and locations. | Requires 2+ years employee relations experience, strong documentation skills, proficiency with ADP, and excellent communication. | Sun Holdings is one of the largest franchise organizations in the U.S., proudly supporting over 1,300 restaurant locations across 31 states. We provide franchise management services to some of America's most beloved brands, including Applebee’s, Arby's, Bar Louie, Burger King, Cantina Laredo, Freebirds, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, Taco Bueno, and Uncle Julio’s. Join our team of hands-on problem-solvers! Job Summary: The Employee Relations Partner serves as a trusted advisor to managers and employees across multiple brands and locations, providing guidance and support on employee relations matters, workplace investigations, policy interpretation, performance management, conflict resolution, and legal compliance. This role partners closely with Operations, Human Resources, Legal, Payroll, and Talent Acquisition teams to foster a positive employee experience while minimizing organizational risk. The Employee Relations Partner will proactively identify trends, recommend solutions, and support the execution of employee relations strategies that align with Sun Holdings' commitment to operational excellence, employee engagement, and compliance. Bilingual is a plus! Responsibilities: Employee Relations • Serve as the primary point of contact for employee relations matters across assigned regions and brands. • Provide guidance to managers regarding performance management, corrective action, policy violations, attendance concerns, and employee conduct issues. • Coach leaders on effective employee communication, conflict resolution, and best HR practices. • Respond to employee concerns and facilitate resolutions in a timely and professional manner. • Maintain confidentiality and exercise sound judgment in handling sensitive employee matters. Investigations • Conduct thorough, impartial investigations involving allegations of harassment, discrimination, retaliation, workplace misconduct, policy violations, and employee questions. • Interview employees, managers, and witnesses; review documentation; and prepare detailed investigation summaries and recommendations. • Partner with Legal and HR leadership on high-risk investigations and employment matters. • Ensure investigations are completed in accordance with company policies and applicable laws. Compliance and Risk Management • Ensure compliance with federal, state, and local employment laws and regulations. • Assist in responding to agency claims, unemployment hearings, wage and hour complaints, and other employment-related matters. • Monitor employee relations trends and identify opportunities to mitigate risk and improve workplace culture. • Support audits and compliance initiatives as needed. Requirements: • 2 years of Employee Relations experience in a large organization • Excelent reporting and documentation experience • Proficiency with ADP and numerous software programs • Strong organizational skills and ability to manage competing priorities • Excellent verbal and written communication skills (Bilingual preferred) • Professional demeanor, positive attitude, and strong interpersonal skills • Ability to maintain confidentiality and handle sensitive information appropriately • Flexible and adaptable, with a willingness to take on new responsibilities as needed Benefits: • Competitive Pay – Your talent and hard work won’t go unnoticed. • Health & Wellness Coverage – HSA, medical, dental, vision, disability, and life insurance plans to keep you and your family feeling your best. • 401(k) Match – Helping you invest in your future (and putting more back in your wallet). • Paid Training – We set you up for success from day one. • Generous Time Off – Up to 16 paid vacation and sick days, plus 7 company holidays to recharge and reset. • Free lunch while at work – Pick your favorite from 5 nearby brand locations, plus discounts with some of our brands—we’ve got lunch covered. • Career Growth – We’re growing fast, and we love to promote from within. • And more good stuff – Because working with us should feel rewarding every day. Ready to get started? Apply today and join a team that’s making a big impact—one location at a time. At Sun Holdings, we’re committed to providing a safe, efficient, and supportive environment—for our team and the guests we serve. We’re proud to be an Equal Opportunity Employer. Curious about who we are? Check us out at www.sunholdings.net. Sun Holdings is one of the largest franchise organizations in the U.S., proudly supporting over 1,300 restaurant locations across 31 states. We provide franchise management services to some of America's most beloved brands, including Applebee’s, Arby's, Bar Louie, Burger King, Cantina Laredo, Freebirds, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, Taco Bueno, and Uncle Julio’s. Join our team of hands-on problem-solvers! Benefits: • Paid time off • Health insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) matching • Employee discount • Referral program Job Type: fulltime Schedule: • Monday to Friday Education: Associate's degree Work location: On-site