Substack

Manage internal IT operations focusing on identity, access management, endpoint and vendor management to support SOC 2 compliance. | 3-5 years corporate IT experience with Okta, Apple MDM tools, SOC 2 knowledge, and strong communication skills. | Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences. About the Role We're looking for an IT Systems Administrator to own our internal IT operations end to end. This is a hands-on individual contributor role for someone who thrives in a fast-moving environment, takes pride in running a tight, well-organized IT function, and knows how to build systems that scale. You'll be the go-to person for everything from onboarding new hires to managing our SaaS tool stack and supporting our path to SOC 2 compliance. What You'll Own Identity & Access Management Administer Okta across our full tool stack — managing SSO, SCIM provisioning, and app integrations Onboard and offboard users across both Okta and non-Okta applications Add and deactivate tools in Okta as our stack evolves Manage and track access for vendors and contractors, ensuring appropriate permissions are granted and revoked promptly IT Onboarding & Endpoint Management Own the new hire IT onboarding experience — from laptop setup to tool access on day one Manage device enrollment, configuration, and compliance through Iru Maintain hardware inventory and manage device lifecycle SaaS & Vendor Management Serve as the point of contact for IT tool vendors Identify integration requirements for new tools and manage their setup and deprecation Maintain documentation on our tool stack, access policies, and vendor relationships SOC 2 Readiness Partner with our Systems Team to support SOC 2 compliance efforts Help implement and manage our future compliance platform, such as Vanta. Ensure IT processes around access, onboarding, and offboarding meet audit requirements What We're Looking For 3–5 years of experience in a corporate IT or systems administration role, ideally at a tech company Hands-on Okta experience — you've set up SSO integrations and managed provisioning, not just administered existing configs Experience with an Apple-focused MDM — Iru/Kandji, Jamf, or similar Familiarity with SOC 2 requirements and ideally experience working in or toward a SOC 2 environment Experience with compliance platforms like Vanta or Drata is a plus Strong communicator who can work cross-functionally with operations, engineering, and external vendors Organized and process-oriented — you document what you build and build for repeatability Substack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $120,000-$160,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above. Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you. Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.

Develop and maintain core product platform including APIs, frontend UI, and backend services, collaborating closely with cross-functional teams to build new product offerings. | 4+ years professional full stack development experience with Node.js, autonomy, and proficiency or willingness to learn relevant technologies like TypeScript, React, and Postgres. | Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences. As a Software Engineer at Substack, you are responsible for the core product platform, from APIs, low-level services, and database operations, to frontend UI and testing. On the Video team you’ll be working on live streaming, video and audio recording, podcasting, uploading, clipping, and everything related to an excellent video product experience. Full Stack Engineers work in close partnership with designers, product thinkers, and customers directly to build out new product offerings and tooling across the platform. They are on the front-lines of product development and are responsible for creating what’s next for Substack. Responsibilities • With the support of the engineering team, develop the core Substack product for readers and writers. This is a dynamic organization with needs across the board. We expect that engineers will be able to jump into any area of the product, learn quickly and add value. • Support and collaborate with other team members, including engineers, designers, writers, support staff, and many others. • Own your work and deliver high-quality solutions from product concept and proposal to implementation, experimentation, and measurement. • Work directly with customers to solve their problems. The entire company (CEO included) participates in customer support in order to drive empathy for our users and help us build better products. • We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already, if not, we’ll be excited to help you learn. • We work to stay on the leading edge of AI tooling, to both improve our internal workflows, as well as utilize them in product to improve publisher capabilities and experiences Requirements • 4+ years of non-internship professional full stack web software development using Node.js • Have a degree in Computer Science or have the equivalent industry experience. • Independent and autonomous. We’re too small to micromanage, and expect that every person at the company owns their work and can be a leader. • Proficiency with Python is an advantage • Proficiency with video processing frameworks and libraries such as FFmpeg is an advantage • Experience with workflow systems such as Temporal is an advantage. • Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers. • Enjoy collaboration with a diverse group of thinkers while bringing our own unique experience and background to the team. • Believe in Substack’s mission to build a better business model for writing. Substack’s compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $175,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you. Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.

Build and maintain frontend, backend, and mobile features to help creators manage communities and collaborate across teams from concept to deployment. | At least 3+ years software engineering experience with autonomy and leadership, proficiency or willingness to learn TypeScript, Node/Express, React, and Postgres. | Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who actually make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences. About the Community Team We’re working on the next frontier of products and features to help Substack creators connect and manage their community. This ranges from DMs to Substack Chat to entirely new products. Our team brainstorms with the CEO, Chris Best, and each engineer contributes ideas for new products and UI/UX upgrades to existing products. Ultimately those ideas become internal prototypes, and then become products shipped to our millions of users. We’re a small team of generalists, so we especially value an interest in working across our tech stack, willingness to prototype, and product-mindedness. Responsibilities Build frontend and backend (and sometimes mobile) features that help creators manage their communities, and users connect more deeply within these communities. Collaborate with designers, writers, support staff, and many others. From product concept and research to implementation and deployment, we expect you to own your work and operate autonomously. We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already; if not, we’ll be excited to help you learn. Requirements At least 3+ years of software engineering experience. Independent and autonomous. We’re too small to micromanage, and expect that every person at the company owns their work and can be a leader. Hold yourself and others to a high standard when working on production systems. Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers. Enjoy collaboration with a diverse group of thinkers while bringing our own unique experience and background to the team. Believe in Substack’s mission to build a better business model for writing. Experience at a fast-growing startup or working on a high-performing growth team is not required, but is a plus. Substack's compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $140,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you. Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.

| Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack's model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences. Systems Engineers at Substack are responsible for building the foundational infrastructure, tooling, and systems that enable product engineering and feature development. We support Substack’s fast-growing product ecosystem at web scale and work closely across product teams to build the next generation of infrastructure for Substack. Responsibilities Build out Substack’s platforms to scale with growing traffic and a multitude of services to support writer and reader communities. Contribute to the whole product process in collaboration with designers, writers, support staff, and others. From product concept and research to implementation and deployment, we expect you to own your work and deliver high-quality solutions. We primarily work with Node/Express, Postgres, and Redis, and our cloud infrastructure is hosted on AWS. It’s helpful if you know some of these technologies already, if not, we’ll be excited to help you learn. Requirements 5+ years of software engineering experience. Can contribute across the full web stack, with a focus on building resilient, scalable backend systems. Independent and autonomous. We’re too small to micromanage, and expect that every person at the company owns their work and can be a leader. Hold yourself and others to a high standard when working on production systems. Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers. Enjoy collaboration with a diverse group of stakeholders while bringing your own unique experience and background to the team. Believe in Substack’s mission to build a better business model for writing. Location: San Francisco or New York City Substack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $185,000 - $225,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

| Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences. We are excited to expand our People team and are seeking a highly motivated and strategic Technical Recruiter. In this role, you will drive exceptional candidate experiences, build diverse and high-quality candidate pipelines, and help us attract top-tier technical talent. The ideal candidate is passionate about partnering with our technical hiring team and supporting Substack’s mission to build a world-class engineering team. What You’ll Do: Drive Technical Recruitment Processes: Lead end-to-end recruitment activities from role kick-offs and sourcing to interviews, debriefs, and offers, ensuring a smooth and engaging candidate journey. Develop Diverse Talent Pipelines: Implement inclusive sourcing strategies and leverage innovative channels to build a diverse pool of qualified candidates for current and future technical roles. Enhance Candidate Experience: Design and deliver a highly engaging, professional, and memorable experience that attracts and retains top talent. Data-Driven Recruitment: Establish, monitor, and analyze key recruiting metrics to optimize processes, forecast hiring needs, and ensure continuous improvement. About You: 4+ years of full-cycle technical recruiting experience, preferably in a fast-paced, high-growth environment. Proven ability to manage a high requisition volume while maintaining quality and candidate engagement. Strong technical acumen with the ability to assess technical skills effectively. Ability to cultivate long-term relationships both internally and externally. Experience crafting innovative recruitment strategies and understanding of industry trends, best practices, and diversity-focused recruiting. Excellent written and verbal communication skills. Experience with ATS tools such as Ashby or similar platforms is preferred. Substack offers a competitive compensation package that includes salary, equity, and exceptional benefits. Our cash compensation salary range for this role is $110,000 to $135,000/year. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you. Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.