Subsplash

Design and build secure, stable backend systems with a focus on collaboration, mentoring, and architectural decisions. | 7+ years programming experience, backend and security expertise, AWS experience, mentoring ability, and strong communication skills. | Software Development Engineer III (backend + AI) About Subsplash Subsplash is an exciting, award-winning team of 290+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve remained family owned and operated while pioneering the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 17,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world. Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself! About the Team The Subsplash Product and Engineering Team is responsible for all products that the company develops including the tools and services we offer our clients as well as the App Platform that serves our clients’ end users. We are a team of designers, developers, and coordinators, creating polished experiences for our clients and end users. The Product and Engineering Team is responsible for the entire user experience including: End-User Mobile Apps, the Subsplash Dashboard (our Content Management System), Subsplash Giving, the Web App, TV apps, APIs, analytics, and more. The Product and Engineering Team supports our Clients by helping them maximize digital engagement, fuel their mission and expand their reach. About the Role As a Software Development Engineer III, you will report to one of our Software Development Managers. This is a senior level role within our team, and with that comes a high degree of influence. You will work closely with Designers, Project Managers and other Engineers to build systems that people want to use and can rely upon. You recognize the importance of stability and uptime for web services and financial software systems. You are cautious and contemplative with architectural decisions, working alongside others to deliver secure, stable, and elegant solutions. You enjoy reviewing other team member’s work, and receiving constructive feedback as well. You treat security concerns as first class citizens, and will help coach others to understand industry best practices. Compensation The total overall compensation for this role will be between $135,000-155,000/yr. Required Education + Experience • 7+ years of full time programming experience in a group/team environment • Experience and proficiency making architectural decisions both in expanding existing projects and planning/implementing new systems • Significant experience with server-side web technologies (Examples: Unix/Linux, Golang, PHP, MySQL, MongoDB) • Networking and Network Security proficiency • Experience protecting against security risks such as XSS, SQL Injection, appropriate use of SSL, session hijacking etc. • Experience, knowledge, and mindfulness of security best practices with server-side and client-side (e.g. Javascript) languages as well as industry standards • Hands-on experience with AWS or similar hosting providers • Experience writing technical documentation and proposals • Value collaboration, reviewing others work, mentoring others, as well as receiving constructive feedback • Able to navigate ambiguous requirements while prioritizing multiple projects, tasks, and bug fixes • Ability to mentor others, communicate complex technical requirements with clarity, and the ability to influence others' technical design decisions • Participate in the team’s on-call rotation as needed • Bachelor of Science in Computer Science/Engineering, or equivalent experience Desired Skills and Experience • Experience with Golang, Microservice architecture, NGINX, Redis, and PHP • Extensive knowledge of HTML5, CSS3, AJAX, JSON, and cross-browser compatibility • Solid understanding of OAuth2 and Authentication protocols • Knowledge of Continuous Integration and Continuous Delivery • Knowledge of data security best practices related to PCI/DSS/CISP/SOC2 • Experience with containerization and orchestration (Docker/Kubernetes, etc.) • Experience with AI-driven development agents (e.g., Claude Code, Cursor) and integrating LLMs into the SDLC to significantly accelerate engineering velocity. • Proficiency in prompt engineering and agent orchestration, with an ability to effectively review, debug, and refine code generated by agents. • Understanding of AI-native development patterns, including managing agent-specific context (e.g., CLAUDE.md), utilizing Model Context Protocol (MCP) integrations, and adhering to automated guardrails for security and code quality. • Strong product-design intuition to define requirements, oversee agent-led implementation, and maintain high code quality in a high-velocity, automated environment. • Familiar with Agile principles and Scrum You are… • Passionate: You demonstrate our core values of Humility, Innovation, and Excellence • Trustworthy: You understand the importance of confidentiality with sensitive information • Efficient: You naturally have the ability to prioritize multiple projects and tasks • A Communicator: You have a knack for clear and concise communication • A Driver: You are smart, persistent, and not easily blocked • Team-Oriented: You love your Designer, because technical architecture only matters if people want to use the tools and you love your Project Manager, because great software doesn’t count if it never ships. • A Learner: You are committed to staying current with new technologies and industry trends. • A Mentor: You have a love for learning and teaching others while maintaining a posture of humility. Location Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that, this role is only available as a 100% remote position if you reside in one of the following states: AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY. Unfortunately, if you do not currently reside in one of these states, we are unable to consider your application. Benefits Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary), Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech This position is classified as Full-time/Exempt. Primary position hours are 7:30 am to 4:30 pm Mon-Fri. Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice. Subsplash is an Equal Opportunity Employer. We value all human life as all people are created with equal dignity, value, and worth. We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin, or genetic information in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them.

Build and maintain client relationships, educate clients on platform features, increase retention and recurring revenue through strategic consulting and client success initiatives. | 1-2 years sales or client success experience, college degree, CRM experience, strong communication skills, tech-savviness, willingness to travel occasionally, and preferably knowledge of faith sector. | Account Manager - Client Success Team About Subsplash Subsplash—The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world, serves 14,000+ clients, creating impactful products, and delighting the millions of real people who use our platform every day. Subsplash is one of the fastest growing companies in the U.S. (Inc. 5,000 Fastest Growing Companies in 2020) and has won awards for best mobile experience, been voted one of Seattle and Austin's best places to work multiple years in a row, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip churches to make a lasting impact in our world. Our team of 290+ mission-driven people who are committed to our core values of humility, innovation, and excellence has pioneered the market with over 30-firsts for the church market including the first-ever church mobile app. Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don't take our word for it—head to Glassdoor and see for yourself! Client Success Team The Client Success Team is a key part of the Business Development Group at Subsplash. Their primary focus is on partnering with clients to dream big, develop, and implement strategies that will help them successfully leverage our platform to engage their audience and maximize the impact of their mission. This team is made up of individuals who are high-energy, relationship-based, enthusiastic, creative, part super-sleuth, part sales professional, and part evangelist that have clear goals and incentives linked to team and company success. About the Role As an Account Manager - Client Success Team, you will report to the Manager of the Client Success Team. The CSM's primary goals are to delight clients, increase retention, and increase recurring revenue through the adoption of Subsplash services by strategically consulting, strengthening relationships, staying informed and educating clients on industry knowledge, and helping clients maximize their investment in Subsplash through fuller utilization of our platform. If you like collaborating with awesome people, making their day better, and quoting episodes of The Office, this role is probably the right fit for you! Your Priorities • Build relationships with targeted clients via phone and email communication • Inform clients of exciting new products and features and value of Subsplash platform • Develop innovative solutions catered to client needs • Help clients succeed in their utilization and implementation of Subsplash products • Stay educated and be able to educate clients on industry information Qualifications • Sales, Client Success, or Account Manager background (1-2 years of experience) • Experience with small-tier clients • College degree • Demonstrates drive for humility, innovation, and excellence • Motivation for sales and commitment to team mission • Strong oral and written communication skills • Proficient at prospecting and online profiling • Passionate about influencing, negotiation, and closing • Knowledgeable and enthusiastic about technology industry • Exhibit technical savviness. Experience with SaaS platform, apps, analytics, data, or databases preferred • Customer Relationship Management (CRM) experience (Salesforce preferred) • Willingness to travel occasionally • Knowledge and/or experience working in the faith sector is highly preferred • Knowledge of church staff roles and dynamics is a plus Compensation The base salary for this role is between $50-55k/yr, with an average first year on-target-earnings (OTE) ranging from $68,000 - 82,000/yr. Location Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that, this role is only available as a 100% remote position if you reside in one of the following states: AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY. Unfortunately, if you do not reside in one of these states, we are unable to consider your application. Benefits Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary), Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech This position is classified as Full-time/Non-Exempt and therefore is eligible for overtime pay. Primary position hours are 7:30 am to 4:30 pm Mon-Fri. Note: Employment with Subsplash is contingent upon satisfactory proof of employee's right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered "at will," meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice. Subsplash is an Equal Opportunity Employer. We value all human life as all people are created with equal dignity, value, and worth. We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin, or genetic information in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them. #LI-Remote #BI-Remote