Stellantis Financial Services US

Lead and deliver complex, multi-workstream technology and business transformation projects with cross-functional teams. | Experienced senior project manager with strong IT project delivery skills, stakeholder management, and program governance. | Position Summary: The Senior Project Manager, Servicing Operations will oversee and drive programs and/or projects for Stellantis Financial Services. The Senior Project Manager, Servicing Operations will be responsible for planning, executing, mitigating risks, and on time delivery of initiatives related to Servicing Operations Change Requests, Servicing Operations Defect Management Process, Letter Vendors, Major Projects to Support Servicing Operations, and Loan Manager Projects. This role requires strong organizational skills, a passionate drive to deliver results, and the ability to collaborate with cross-functional teams to meet business objectives. Essential Duties and Responsibilities: • Manage all phases of project delivery, including intake, prioritization, business requirements, IT handoff, UAT, and final implementation. • Partner with Servicing Operations Business Units and external vendors to scope, plan, and deliver high-quality, on-time implementations, ensuring vendor SOWs and engagement standards are met. • Provide servant leadership and coaching, guiding teams on project methodologies and fostering a collaborative, high-performing environment. • Facilitate effective communication and alignment, including decision-making, conflict resolution, and active participation in planning and scoping sessions. • Identify, assess, and mitigate project risks and blockers to ensure timely and successful delivery. • Manage stakeholder relationships and communications, providing regular status updates and ensuring alignment across all levels of the organization • Support project financials and resource planning, including budgeting, forecasting, capacity management, and scheduling. • Contribute to continuous improvement of Servicing Operations processes, tools, policies, and documentation, including the management of project artifacts. • Other duties may be assigned; responsibilities may change. Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Experience: • Minimum of five (5) years’ experience as a project manager • Project management experience in IT, Data, and/or Database related projects. Education: • Bachelor’s degree in finance, project management, or IT related field Skills Required: • Demonstrated ability to manage large, complex projects from initiation through completion, ensuring successful outcomes. • Strong project management expertise, with a solid understanding of processes, strategies, and methodologies. • Excellent communication skills to effectively coordinate with team members, vendors, and leadership. • Highly organized with strong time management skills, ensuring projects remain on schedule and within scope. • Proactive problem-solver, able to anticipate challenges and remove obstacles before they impact delivery. • Strong sense of accountability and leadership, with experience supervising teams and driving decision-making. • Collaborative team player, experienced in high-level environments that promote teamwork and shared success. • Proficient in project and development tracking tools, including Monday.com, Jira, Confluence, and MS Project. Overtime required – N/A Travel 0-10% - as required on an as needed basis. Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ Qualifications Preferred: • Project Management Professional (PMP) certification. • Certified Data Management Professional (CDMP) certification • Certified ScrumMaster (CSM), a plus • Understanding database planning, Enterprise Data Warehousing, and design concepts • Experience with financial data mapping. • Understanding of Agile Methodology.

Support business process management, vendor evaluations, and strategic transformation initiatives. | Requires 2+ years analytics or consulting experience, project management skills, and strong analytical and communication abilities. | Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary: The Stellantis Financial Services (SFS) Remarketing Analyst, Product Development will be responsible to coordinate Business Process Management efforts, assist in vendor evaluation & management procedures and support all strategic transformation initiatives within the SFS & Stellantis Motors Remarketing organizations. This function is expected to utilize analytical techniques, research, and collaboration to support the execution of tactical improvements and strategic initiatives within the organization. As a part of a maturing organization, curiosity, and operational insights into how businesses function and how to make processes more efficient and effective play a huge role in the growth of this position. Essential Duties and Responsibilities: • Support in process mapping, process re-engineering and opportunity evaluations • Formulate recommendations and lead execution of suggested changes/improvements • Create and implement tools, standard templates and processes for vendor evaluations • Provide support in managing the relationship with all existing vendors and track performance to ensure adherence to agreed quality standards • Support strategic product initiatives from discovery phase to product launch • Conduct research of trends that impact our industry • Synthesize research insights and communicate findings clearly and concisely • Create high level investment analysis and cost / benefit estimates to support investment decisions • Conform with all company policies and procedures • Other duties may be assigned, and responsibilities and activities may change Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Experience: • Minimum of 2 years of experience within analytics/data and/or consulting Education: • Bachelor’s degree or equivalent work experience in Economics, Business or other quantitative fields. Skills Required: • Advanced with Microsoft Excel, PowerPoint, and Word. • Knowledge of business transformation / process improvement methodologies. • Experience in project management / project implementation. • Demonstrated quantitative and analytical skills. • Strategic and creative thinking. • Strong influencing and collaboration skills. • Acute attention to detail. • Effective written and verbal presentation skills. • Capable of managing multiple projects, including ability to coordinate and balance numerous tasks in a time-sensitive environment, under pressure, meeting deadlines. • Overtime required – required on an as needed basis. • Travel 0-10% - as required on an as needed basis. • Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ. Qualifications Preferred: • Understanding of auto-finance industry or Auto Remarketing is preferred! • Minimum of 1 year of experience in process improvement, project management, corporate strategy or other analytical functions, experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time. An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Manage dealership relationships to drive finance and lease contract penetration, deliver training, analyze market trends, and support sales and funding goals. | Minimum 2 years automotive finance underwriting or dealer relationship management experience, strong communication skills, ability to travel extensively, and reside in Cleveland, OH. | Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary Responsible for managing an assigned territory, comprised of Stellantis (STLA) OEM automobile dealerships, to achieve the desired product penetration of indirect auto finance retail installment and lease contracts, commercial fleet accounts and floor plan opportunities in-line with corporate objectives. Essential Duties And Responsibilities • Serve as the primary point of contact for all dealership relationships, including retail finance, leasing, floor plan, and fleet lead generation. • Deliver training to dealership staff to increase application and contract volume with SFS. • Conduct sessions on SFS credit guidelines to help sales and finance managers optimize approvals and funding. • Build and maintain strong working relationships with existing and new dealership personnel. • Collaborate closely with credit and funding departments to address contract issues and support funding efficiency. • Support dealership and SFS goals by aligning relationship efforts with performance targets. • Monitor and analyze market trends and dealership performance to identify opportunities and challenges. • Maintain thorough documentation including call reports, itineraries, mileage logs, and submit timely expense reports. • Participate in weekly sales calls and other required meetings to share updates and align with regional goals. • Handle and protect sensitive consumer information (e.g., SSNs, DOBs) in accordance with data privacy standards. Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Experience • Minimum of 2 years of experience as an underwriter for retail, small business, lease, or commercial lending, or as a Dealer Relationship Manager for a captive, bank, or finance company in the automotive indirect lending industry. • Completion of the Dealer Centered Selling Certification program is required upon hire for the Dealer Relationship Manager role. Education • High School Diploma, GED or equivalent. Skills Required • Functional knowledge of retail automotive operations, including sales finance and dealership management • Proven ability to review and analyze credit within a lending environment • Demonstrated capability to develop and maintain effective business relationships • Strong communication and interpersonal skills • Comprehensive understanding of sales principles and best practices • Skilled in analyzing data and market trends to support strategic decision-making • Overtime required – required on an as needed basis. • Travel 50-75% - localized sales territory with minimal overnights. • Must live within: Cleveland, OH Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are required to work remotely from a corporation or home office as well as manage a field presence to maintain a larger number of dealership prospects and the existing customer base. Employees may be required to conduct overnight travel to meet the demands of their dealer base. Employees will be required to report to a Regional Sales Manager, in a collaborative manner, to keep them abreast of all developments within the market. Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 50-75% of the time but will be within a localized sales market. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay, and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct, and other legitimate business reasons.