State of Indiana

Supervise and manage a team providing protective services to children and families, ensuring compliance with policies and fostering professional development. | Requires a bachelor's degree in human services or relevant experience, with leadership and social work knowledge, which you do not possess. | Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Department of Child Services (DCS): Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions! The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation: Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination. Vision: Every child in Indiana thrives in a safe, loving, forever home. Purpose: Ignite hope. Cultivate joy. Role Overview: The Family Case Manager Supervisor directs and supervises a team that provides protective services to children and families. The team delivers social services to maintain children in safe and positive family units or works with the court systems to remove children from their families to place them in protective environments. You will facilitate an integrated learning environment for staff and a culture of respect for children, families, and support persons. Please click this link for a realistic job preview video.  This position works primary from the Indianapolis East DCS office and will serve Marion County, and adjacent counties as needed. Residency in the service area is preferred. Work-related travel is reimbursed. Salary: This position traditionally starts at an annual salary of $59,800 but may be commensurate with education and job experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: Responsibilities include: • Prioritize work of subordinate supervisors and staff within the department and ensures that deadlines are met. This includes assessment of the risk to the child when complaint calls are received, and staff is not available to respond to all calls. • Supervise and assign work to subordinate supervisors. Sets standards for work based on federal, state, and judicial system regulations and guidelines. Monitors the flow and quality of work performed. Schedules on call rotation of Family Case Managers 2’s. • Reassign work to maintain equitable work distribution and to cover vacant caseloads. • Ensure effective monitoring and accountability of staff to meet the best interest of children specifically for direct reports and ensures accountability of the direct reports to set similar goals and objectives for the staff they supervise. • Ensure effective monitoring and accountability of staff to promote and model responsible case planning in connecting families with appropriate resources. Manage employee travel, time reporting and overtime to ensure maximum efficiency in case management and costs. • Establish and/or communicate and interpret policy and objectives to staff. • Effectively trains Family Case Managers and other staff on new programs and developments, as well as provides training to new staff. • Identify management and organizational problems and provides training and development opportunities to resolve the problems. • Identify employee training needs and prepares employee training plans. • Conduct performance appraisals and maintains a fact file for all assigned employees. • Interview applicants for vacant positions and makes promotional and hiring recommendations to the Local Office Director. • Review and/or authorize leave requests for Family Case Managers and other staff under their supervision. • Identify behaviors and/or performance contrary to the vision, mission, and core values of the Department. Recommends, assists, and documents the need for corrective disciplinary action. • Assist the Director or Division Manager in establishing long-term goals and objectives for the county office or division. Sets and implements goals and objectives within the department both long and short term. • Ensure that Family Case Managers and other staff are following the Practice Model, and other policies, regulations, and operating procedures. Assures that contacts between staff and clients receiving services, as well as, between staff and all other involved social service providers and/or the public are conducted in a professional and ethical manner. • Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development. • Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary. What You'll Need for Success: Credentials: • A Bachelor’s degree in human services (or relevant course study), 1+ years of human services or relevant experience, and 1+ years of experience in a leadership, managerial, or supervisory capacity, or • An Associate’s degree in human services (or relevant course study), 3+ years of human services or relevant experience, and 1+ years of experience in a leadership, managerial, or supervisory capacity, or • 5+ years of human services or relevant experience and 1+ year of experience in a leadership, managerial, or supervisory capacity. • Related certifications and coursework may be considered for education or experience. Additional qualifications: • Advanced knowledge of principles and practices of social work, casework, sociology and group and individual counseling including new methods and theories of treatment. • Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation and adoption. • Thorough knowledge of state and federal rules, regulations and policies governing public assistance programs and the ability to apply them in the administration of the program. • Thorough knowledge of the operation of the local court system and law enforcement agencies. • Specialized knowledge of State Personnel Department and Settlement Agreement rules, regulations and policies and the ability to apply them in the management of staff. • Specialized knowledge of the state budget process. • Ability to exercise sound judgment while managing crises situations including those involving confrontational, aggressive adults being investigated for child abuse or neglect. • Ability to prioritize and manage workflow of subordinate supervisors and staff. • Ability to supervise the work of supervisory, professional, and clerical staff. • Ability to prepare clear, accurate reports. • Ability to use tact and empathy in working with people of diverse backgrounds. • Ability to establish and maintain productive working relationships with supervisory staff of other organizations whose cooperation is necessary in delivering services to children and families in protective services. • Ability to communicate articulately for court testimony. • Ability to use computerized caseload data in planning and coordination of work. • Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect in an appropriate and effective manner. • Ability to effectively manage a satellite office or major unit within a county office. • Required to possess and maintain a valid drivers’ license, independent reliable automobile, and appropriate automobile insurance coverage always. • The Indiana Department of Child Services is a drug free workplace. Candidates are subject to pre-employment and random drug/alcohol testing. • Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may provide direct supervision for one or more staff members. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contribution • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 in election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Support youth transitioning to adulthood through case management, assessments, and coordination of services within the child welfare system. | Bachelor's degree or equivalent human services experience, knowledge of child protection laws, and ability to handle crisis situations. | Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Department of Child Services: Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions! The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation: Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination. Vision: Every child in Indiana thrives in a safe, loving, forever home. Purpose: Ignite hope. Cultivate joy. Role Overview: The Older Youth Case Manager will work within a specialized caseload of DCS youth during adolescence to support successful transition to adulthood and independence. They will participate in the coordination of independent living services as well as promoting those in their youth workload. The employee will conduct assessment and planning according to the individual needs of youth, attend court, maintain database documentation, and outreach to the local field office to ensure that all staff eligible for services in Independent Living are receiving them at the age junctures outlined in policy. Please click this link for a realistic job preview video. This position works primary from the Anderson, Indiana, DCS office and will serve Madison County, and adjacent counties as needed. Residency in the service area is preferred. Work-related travel is reimbursed. Salary: The salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: Responsibilities include: • Investigate reported incidents of child abuse, neglect, or dependency, determine whether the incident is substantiated, and develop recommendations to a Juvenile Court or County Director for disposition. • Assess the level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may remove the child from the family as the situation warrants, placing a child in a protected environment. • Perform needs assessments to determine treatment options for families and children reported to be abused/neglected. • Testify and prepare pre-dispositional and progress reports, maintain case files, and develop briefing reports for the community child protection team. Develops “informal adjustment” plans with families and children to divert children from the juvenile justice system. • Develop case plans to assist families and children to become more self-sufficient in a safe and nurturing environment and to ensure a permanent home for the child. • Develop discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment. • Monitor and assess the service capability of treatment programs and providers to ensure consistency with the case plan. • Accept on-call responsibility as needed to receive and investigate allegations of child abuse/neglect. • Conduct home studies and family histories and recommend placement for adoption to an adoption team. • Visit children in out-of-home placements to coordinate family reunification, adoption, or independent living efforts. • Maintain data to help management evaluate trends in family and child needs. The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: Credentials: • Bachelor’s degree, or • Associate degree with a minimum of two (2) years of human services job experience, or • Completion of thirty (30) college credit hours from an accredited institution with a minimum of four (3) years of human services job experience, or • A minimum of at least four (4) years of human services job experience. Additional qualifications: • Advanced knowledge of principles and practices of social work, casework, sociology and group and individual counseling including new methods and theories of treatment. • Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation and adoption. • Thorough knowledge of related social services programs and ability to coordinate work among programs. • Specialized knowledge of the interrelationships of the various behavioral sciences as they affect care and treatment of patients/clients and/or objectives of social work projects. • Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect in an appropriate and effective manner. • Ability to formulate and monitor project guidelines or treatment plans. • Ability to prepare clear, accurate reports. • Ability to work with families of diverse cultural/ethnic backgrounds with sensitivity to differences in child rearing practices, relationships and need. • Ability to work with children with special needs such as mental or emotional conditions, the foster families, or the home willing to accept those children and the professionals who can appropriately provide services to them. • Ability to exercise sound judgment while managing crises situations including those involving confrontational, aggressive adults being investigated for child abuse or neglect. • Able to perform essential functions with or without reasonable accommodation. • Must maintain a valid Driver's license. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contribution • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 in election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Responding to customer inquiries, maintaining files, assisting in program reporting and planning, and supporting training activities. | Effective communication skills, knowledge of program policies, research abilities, and basic understanding of accounting and budgeting. | Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Indiana Department of Transportation: The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state’s quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you. Role Overview: The Customer Service Specialist serves as the District's representative responsible for ensuring escalated customer service inquiries are resolved efficiently and appropriately. You will be responsible for assigning, tracking, resolving, and communicating escalated District customer service inquiries in a timely manner. In this role you must possess excellent customer service skills, strong written abilities, and be able to communicate appropriately and frequently through phone and email with both INDOT employees and the public. Location: This position is located in INDOT’s Greenfield District. Salary: This position traditionally starts at an annual salary of $42,900.00. Salary for this position may be commensurate with education and job experience. A Day in the Life: The essential functions of this role are as follows: • Research and compile information on specific aspects of the program such as procedures, needs and policies. • Answer customer questions about program policies and procedures. • Establish, organize, and maintain current and historical files related to the program. • Assist in the preparation of program reports, develop applications, prepare budget allocations and/or purchasing of consultative services. • Maintain, monitor, and order program assets. • Assist supervisor in the development and planning of overall program and its role in the functioning of the agency. • Schedule, prepare, and disseminate all program related training materials. The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. What You'll Need for Success: You must meet the following requirements to be considered for employment: • Specialized knowledge of program area including pertinent rules and regulations. • Specialized knowledge of applicable legislation, guidelines, agency policy and professional standards and practices. • Ability to research, analyze, and compile specific topics related to program area. • Ability to communicate effectively. • Ability to operate effectively in a group decision-making process. • Tact in dealing with other agency personnel and the public. • Specialized knowledge of accounting and budgeting. • Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contribution • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 on election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Coordinate and review grants, ensure compliance, and assist with application processes. | At least 3 years of grant-related experience, knowledge of grant rules and regulations, and effective communication skills. | Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Indiana Criminal Justice Institute (ICJI): By authority of Indiana Code 9-27-2, The Indiana State Highway Safety Office (SHSO) established and housed the Traffic Safety Division (TSD) of the Indiana Criminal Justice Institute (ICJI). The TSD manages behavioral traffic safety funding provided by the National Highway Traffic Safety Administration (NHTSA) through projects with law enforcement agencies and other organizations throughout Indiana. Role Overview: As the Grant Coordinator, you will be responsible for performing high-level grant development, coordination, and administration work. In this position, you will coordinate, review, evaluate, and report grants at various stages to determine the appropriateness of grants or compliance with requirements and standards. You will serve as a liaison between the agency and the funding sources. This position is responsible for traffic safety grants, monitoring grants to review their program and ensure their compliance with the grant guidelines. Salary Statement: The salary for this position traditionally starts at $42,900.00 but may be commensurate with education or work experience. A Day in the Life: The essential functions of this role are as follows: • Research and identify sources of external funds and create or develop proposals to secure funds for new grant opportunities and grant renewal opportunities. • Coordinate work plans and timelines to ensure submission of state or federal grant applications and program reports in a timely manner. • Provide resource information to potential recipients on types of grants available, federal and agency requirements for obtaining grants, and process of applying for grants. • Assist potential recipients in the grant application process making recommendations on possible changes, writing, and/or reviewing grant applications. • Review submitted grant applications and assess the applicant's eligibility for award based on established criteria. • Make recommendations to supervisors and granting authority on needs of potential recipients. • Analyze project costs and prepare budget justifications and budget revisions for awarded grants. • Maintain files and records and prepare reports related to grant activities for grants issued and received. • Ensure a grantee's compliance with conditions of grants by coordinating agreements, contracts, expenses, activities, and federal and state regulations. The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary. What You'll Need for Success: You must meet the following requirements to be considered for employment: • Three (3) years of work experience in grant programs, program planning, public administration, and related fields. • Advanced knowledge of grants, the grant application process, and rules and regulations pertaining to grants applicable to assigned programs. • Advanced knowledge of programs, program planning, public administration, and the political system as they relate to the grant process. • Ability to interpret and apply grant rules, regulations, and procedures. • Ability to research new procedures, rules, and regulations. • Effective communication skills. • Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contribution • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 on election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov. Current Employee? Click here to apply.

Supervise and manage a team providing protective services to children and families, ensuring compliance with policies and regulations. | Bachelor's degree in human services or relevant experience, with supervisory experience and knowledge of social work principles and child protection laws. | Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Department of Child Services (DCS): Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions! The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation: Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination. Vision: Every child in Indiana thrives in a safe, loving, forever home. Purpose: Ignite hope. Cultivate joy. Role Overview: The Family Case Manager Supervisor directs and supervises a team that provides protective services to children and families. The team delivers social services to maintain children in safe and positive family units or works with the court systems to remove children from their families to place them in protective environments. You will facilitate an integrated learning environment for staff and a culture of respect for children, families, and support persons. Please click this link for a realistic job preview video.  This position works primary from the Shelbyville, Indiana, DCS office and will serve Shelby County, and adjacent counties as needed. Residency in the service area is preferred. Work-related travel is reimbursed. Salary: This position traditionally starts at an annual salary of $59,800 but may be commensurate with education and job experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: Responsibilities include: • Prioritize work of subordinate supervisors and staff within the department and ensures that deadlines are met. This includes assessment of the risk to the child when complaint calls are received, and staff is not available to respond to all calls. • Supervise and assign work to subordinate supervisors. Sets standards for work based on federal, state, and judicial system regulations and guidelines. Monitors the flow and quality of work performed. Schedules on call rotation of Family Case Managers 2’s. • Reassign work to maintain equitable work distribution and to cover vacant caseloads. • Ensure effective monitoring and accountability of staff to meet the best interest of children specifically for direct reports and ensures accountability of the direct reports to set similar goals and objectives for the staff they supervise. • Ensure effective monitoring and accountability of staff to promote and model responsible case planning in connecting families with appropriate resources. Manage employee travel, time reporting and overtime to ensure maximum efficiency in case management and costs. • Establish and/or communicate and interpret policy and objectives to staff. • Effectively trains Family Case Managers and other staff on new programs and developments, as well as provides training to new staff. • Identify management and organizational problems and provides training and development opportunities to resolve the problems. • Identify employee training needs and prepares employee training plans. • Conduct performance appraisals and maintains a fact file for all assigned employees. • Interview applicants for vacant positions and makes promotional and hiring recommendations to the Local Office Director. • Review and/or authorize leave requests for Family Case Managers and other staff under their supervision. • Identify behaviors and/or performance contrary to the vision, mission, and core values of the Department. Recommends, assists, and documents the need for corrective disciplinary action. • Assist the Director or Division Manager in establishing long-term goals and objectives for the county office or division. Sets and implements goals and objectives within the department both long and short term. • Ensure that Family Case Managers and other staff are following the Practice Model, and other policies, regulations, and operating procedures. Assures that contacts between staff and clients receiving services, as well as, between staff and all other involved social service providers and/or the public are conducted in a professional and ethical manner. • Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development. • Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary. What You'll Need for Success: Credentials: • A Bachelor’s degree in human services (or relevant course study), 1+ years of human services or relevant experience, and 1+ years of experience in a leadership, managerial, or supervisory capacity, or • An Associate’s degree in human services (or relevant course study), 3+ years of human services or relevant experience, and 1+ years of experience in a leadership, managerial, or supervisory capacity, or • 5+ years of human services or relevant experience and 1+ year of experience in a leadership, managerial, or supervisory capacity. • Related certifications and coursework may be considered for education or experience. Additional qualifications: • Advanced knowledge of principles and practices of social work, casework, sociology and group and individual counseling including new methods and theories of treatment. • Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation and adoption. • Thorough knowledge of state and federal rules, regulations and policies governing public assistance programs and the ability to apply them in the administration of the program. • Thorough knowledge of the operation of the local court system and law enforcement agencies. • Specialized knowledge of State Personnel Department and Settlement Agreement rules, regulations and policies and the ability to apply them in the management of staff. • Specialized knowledge of the state budget process. • Ability to exercise sound judgment while managing crises situations including those involving confrontational, aggressive adults being investigated for child abuse or neglect. • Ability to prioritize and manage workflow of subordinate supervisors and staff. • Ability to supervise the work of supervisory, professional, and clerical staff. • Ability to prepare clear, accurate reports. • Ability to use tact and empathy in working with people of diverse backgrounds. • Ability to establish and maintain productive working relationships with supervisory staff of other organizations whose cooperation is necessary in delivering services to children and families in protective services. • Ability to communicate articulately for court testimony. • Ability to use computerized caseload data in planning and coordination of work. • Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect in an appropriate and effective manner. • Ability to effectively manage a satellite office or major unit within a county office. • Required to possess and maintain a valid drivers’ license, independent reliable automobile, and appropriate automobile insurance coverage always. • The Indiana Department of Child Services is a drug free workplace. Candidates are subject to pre-employment and random drug/alcohol testing. • Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may provide direct supervision for one or more staff members. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contribution • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 in election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Investigate child abuse/neglect, develop case plans, coordinate services, and testify in court. | Bachelor's degree or equivalent human services experience, knowledge of social work principles, ability to investigate and prepare reports, and work with diverse populations. | Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Department of Child Services (DCS): Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions! The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation: Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination. Vision: Every child in Indiana thrives in a safe, loving, forever home. Purpose: Ignite hope. Cultivate joy. Role Overview: The Family Case Manager is a caseworker specialist in social services within a Local County Office of the Department of Child Services. You will protect families and children from abuse and neglect, maintain or reunify families whenever possible, and, when in the best interest of the child, achieve a permanent home or independent living for children unable to be reunited with their families. You will conduct home visits, develop case plans, coordinate with community resources and external providers, attend and testify at court hearings, and prepare documentation for case files, court proceedings, and agency reporting. Please click this link for a realistic job preview video.  This position is in Shelbyville, Indiana, and serves Shelby County, and surrounding counties as needed. Salary: The salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: Responsibilities include: • Investigate reported incidents of child abuse, neglect, or dependency, determine whether the incident is substantiated, and develop recommendations to a Juvenile Court or County Director for disposition. • Assess the level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may remove the child from the family as the situation warrants, placing a child in a protected environment. • Perform needs assessments to determine treatment options for families and children reported to be abused/neglected. • Testify and prepare pre-dispositional and progress reports, maintain case files, and develop briefing reports for the community child protection team. Develops “informal adjustment” plans with families and children to divert children from the juvenile justice system. • Develop case plans to assist families and children to become more self-sufficient in a safe and nurturing environment and to ensure a permanent home for the child. • Develop discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment. • Monitor and assess the service capability of treatment programs and providers to ensure consistency with the case plan. • Accept on-call responsibility as needed to receive and investigate allegations of child abuse/neglect. • Conduct home studies and family histories and recommend placement for adoption to an adoption team. • Visit children in out-of-home placements to coordinate family reunification, adoption, or independent living efforts. • Maintain data to help management evaluate trends in family and child needs. The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: Credentials: • Bachelor’s degree, or • Associate degree with a minimum of two (2) years of human services job experience, or • Completion of thirty (30) college credit hours from an accredited institution with a minimum of four (3) years of human services job experience, or • A minimum of at least four (4) years of human services job experience. Additional qualifications: • Advanced knowledge of principles and practices of social work, casework, sociology and group and individual counseling including new methods and theories of treatment. • Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation and adoption. • Thorough knowledge of related social services programs and ability to coordinate work among programs. • Specialized knowledge of the interrelationships of the various behavioral sciences as they affect care and treatment of patients/clients and/or objectives of social work projects. • Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect in an appropriate and effective manner. • Ability to formulate and monitor project guidelines or treatment plans. • Ability to prepare clear, accurate reports. • Ability to work with families of diverse cultural/ethnic backgrounds with sensitivity to differences in child rearing practices, relationships and need. • Ability to work with children with special needs such as mental or emotional conditions, the foster families, or the home willing to accept those children and the professionals who can appropriately provide services to them. • Ability to exercise sound judgment while managing crises situations including those involving confrontational, aggressive adults being investigated for child abuse or neglect. • Able to perform essential functions with or without reasonable accommodation. • Must maintain a valid Driver's license. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contributions • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 in election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Provide timely and accurate customer service, conduct transactions, answer questions, assist with branch operations, and resolve escalated concerns. | High school diploma or equivalent, customer service experience, strong communication and critical thinking skills, ability to process transactions, and up to 20% travel. | Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana’s 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: • Invest in our employees • Engage our customers • Provide sustainable systems • Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Lebanon, Indiana, BMV Branch Office. Branch hours are: • Sunday: Closed • Monday: 9:00 am - 5:00 pm • Tuesday: 9:00 am - 5:00 pm • Wednesday: 9:00 am - 5:00 pm • Thursday: 9:00 am - 5:00 pm • Friday: 9:00 am - 5:00 pm • Saturday: Closed Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: • Use your job knowledge to conduct customer transactions. • Answer customer questions and provide guidance. • Assist with the daily opening and closing of the branch. • Check transactions to ensure accuracy, timeliness, and proper accounting. • Work with leadership to resolve escalated customer concerns and system problems. • File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: • High school diploma or equivalent. • Customer service experience. • Top-notch communication skills. • A high level of critical thinking and the ability to troubleshoot. • Ability to process cash and card transactions. • Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. • Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contribution • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 in election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Manage benefits programs, resolve issues, provide training, and participate in projects related to benefits administration. | Knowledge of benefits laws, HR management, benefits administration, and effective communication skills. | Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Indiana State Personnel Department (INSPD): As an agency operating a shared services model, we provide the executive branch of state government with top-notch HR services. INSPD has a dedicated team of human resources professionals working in many capacities, including director-level, generalists and specialists in each discipline of human resources. Joining our team will open the door to many opportunities for lateral and upward mobility. Salary Statement: The salary for this position traditionally starts at $53,222.00 but may be commensurate with education or work experience. A Day in the Life: The essential functions of this role are as follows: • Manage day to day issues of the benefits programs. • Provide direction, guidance and assistance to agency HR staff, benefits coordinators and employees. • Resolve benefit administration questions and issues raised by agencies, employees and employee family members. • Receive correction requests for PeopleSoft data errors and ensures all necessary documentation is gathered. • Make all necessary data corrections or notifies agency how to resolve the issue. • Work with agency/employees and carrier to do emergency membership loads. • Research claims, disputes, and eligibility and work with the carriers to ensure claims are properly adjudicated. • Assist in problem resolution/administration/review files for disability/WC/TPA. • Provide training and education on various benefits programs to managers and employees. • Conduct thorough review of benefit election complaints and appeals submitted to Benefits Division. • Analyze information, prepare response, and take any necessary action with vendor, agency or employee. • Serve as liaison between vendor and agency or employee. • Maintain vendor contact to investigate discrepancies, exchange information and resolve issues. • Troubleshoot problems related to benefits including system issues or discreptencies. • Provide input on solutions and suggestions for improvements to administration of benefits programs. • Participate in special projects including, but not limited to, annual Open Enrollment activities, Retiree Flexible Spending Account program, Early Retiree Health Insurance Program, and PeopleSoft system testing. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary. What You'll Need for Success: You must meet the following requirements to be considered for employment: • Considerable knowledge of COBRA, HIPAA, Section 125 and other federal and state benefits laws and regulations. • Working knowledge of fundamentals, laws, regulations, theories and practices of Human Resources Management. • Working knowledge of benefits administration. • Ability to work independently, anticipate problems and initiate corrective actions. • Ability to effectively and plan and organize work of section. • Ability to communicate effectively, both orally and in writing. • Ability to work effectively with others. • Effective customer service skills. • Effective problem-solving skills. You must satisfy the following requirements to continue employment: • Working knowledge of Indiana State Government: organization, needs, policies and procedures. • Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contribution • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 on election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Oversee state contracts for Medicaid health care services, manage program objectives, ensure compliance, prepare reports, and supervise staff. | Bachelor's degree with 5+ years or Master's with 3+ years in program management, knowledge of healthcare programs, policy, finance, and supervisory experience. | Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Family & Social Services Administration: The Office of Medicaid Policy and Planning (OMPP) is a division within the Family and Social Services Administration, which receives around 18 percent of the state's budget to ensure vital health care coverage to approximately 1 in 4 Hoosiers. OMPP strives to build programs and processes that enable Hoosiers to live in fully engaged communities and reach their greatest emotional, mental, and physical well-being. Our mission is to support individual and community well-being with effective and efficient programs, remarkable collaborations, measurable impact on individuals and communities, and an energized staff that is fully engaged with this mission. Role Overview: This role oversees multiple state contracts for the delivery of health care services to low-income Hoosiers eligible for Indiana Medicaid provided through the Indiana Health Coverage Programs which includes the Healthy Indiana Plan (HIP), Hoosier Healthwise (HHW) and Hoosier Care Connect (HCC). These three programs provide a wide range of health services through a risk-based managed care delivery system established with Managed Care Entities (MCEs). The ideal candidate will have a bachelor’s degree in public health, public administration, business, or similar with plus a minimum of three years of related experience, a master’s degree is preferred. Proficiency in Microsoft Office suite, including SharePoint is strongly desired, advanced experience with Excel preferred. Salary Statement: The salary for this position traditionally starts at $59,800.00 but may be commensurate with education or work experience. A Day in the Life: The essential functions of this role are as follows: • Establish and monitor program objectives, KPIs, and actions to achieve them. • Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, or to increase productivity. • Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals. • Recommend and implement corrective action plans to solve program problems. • Prepare reports for approval, including those for funding or implementation of services. • Direct or coordinate the financial or budget activities to fund operations, maximize investments, or increase efficiency in the specified program. • Ensure program requirements meet federal and state policies and grants compliance. • Develop, train employees or agency consultants on program requirements and usage. • Coordinate and deliver communication plans and communications. • Serve on boards of directors and management committees. • Serve on management committees or other governing boards. • Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development. • Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures. The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary. What You'll Need for Success: The ideal candidate in this role should minimally have either • a Master’s Degree with 3+ years of experience, or • a Bachelor’s Degree with 5+ years of experience, or • a Associate’s Degree with 7+ years of experience, or • at least 9+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role. You must meet the following requirements to be considered for employment: • Specialized knowledge in program subject matter obtained through experience and/or education. • Extensive knowledge of provider agencies and their programs and services. • Extensive knowledge of all source materials and references including federal and state laws governing the programs. • Ability to develop and implement new principles and policies and discern any far-reaching implications. • Ability to present to both internal and external customers, the public, government officials, and other stakeholders. • Analyzing information and evaluating results to choose the best solution and solve problems. • Ability to work effectively with a wide variety of stakeholders. • Ability to prepare monthly finance and accounting reports to maintain program budget and grants. • Ability to delegate work, set clear direction, and manage workflow. • Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets. • Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may serve as a team lead for an assigned work group. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contribution • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 on election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Manage and coordinate workforce programs including hiring, recruitment, retention, internship support, and employee development across central and field offices. | Extensive knowledge of organizational programs, public policy, program evaluation, strong interpersonal and leadership skills, ability to manage staff and workforce initiatives, and experience with stakeholder engagement. | Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Indiana Office of Technology (IOT): The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation. Role Overview: The Assistant Director for Strategic Workforce Planning supports the agency across all workforce programs, current and emerging, including hiring, recruitment, retention, and support for internship programs. You will work within the agency personnel infrastructure to partner with staff on the logistics, planning, coordination, management, and review of employees working within the central office and all field locations. This role is essential to the management and execution of the programs incorporated under the workforce umbrella. Salary: The salary for this position traditionally starts at $75,010 but may be commensurate with education or work experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The Assistant Director for Strategic Workforce Planning will be a seasoned professional responsible for: • Consolidating and coordinating needs of central office and field statewide toward standardized employee experiences. • Developing, interpreting, and explaining program guidelines and goals to the Indiana State Personnel Department, executives, and other internal stakeholders. • Collecting, analyzing, and presenting data and information associated with workforce experience to talent acquisition goals, employee development, and retention. • Identifying meaningful need opportunities for supporting regular staffing with intern/externships. • Building and maintaining relationships with relevant academic programs throughout the State of Indiana and in Indianapolis. • Analyzing and making recommendations on the use of budgeted funds to support workforce programs. • Developing, revising, and implementing success measures, metrics, and goals for executive agency leadership. • Interviewing, hiring, and supporting oversight of workforce practices and plans. • Soliciting and managing third-party workforce surveys. • Overseeing the Governor’s Summer Interns, as needed. • Supporting executive officers with university relations and recruitment of promising undergraduate and graduate students. • Assisting the Chief Administrative Officer with ongoing efforts to improve employee onboarding, talent development, and employee retention initiatives. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary. What You'll Need for Success: You must meet the following requirement to be considered for employment: • Extensive knowledge of agency and/or organizational program(s) and business practices. • Extensive knowledge of State programs and resources, public policy, and program evaluation. • Ability to develop and/or measure program outcomes. • Ability to create and maintain strong working relationships with key public and private government and business leaders. • Ability to identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives and to make recommendations. • Ability to work with internal and external customers to assess needs, provide assistance, resolve problems, and satisfy expectations. • Outstanding interpersonal skills with the ability to build relationships, establish credibility, and influence leaders at all levels. • Make logical, well-informed, and objective decisions. Ability to perceive the impact and implications of decisions. • Ability to identify problems. Determine accuracy and relevance of information. Implement sound judgment to generate and evaluate alternatives and to make recommendations. • Ability to assign work, set clear direction, and manage workflow. • Ability to effectively provide feedback, guidance or corrective action to coach and develop employee skillsets. • Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may provide direct supervision for one or more staff members. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contribution • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 in election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Plan, direct, and coordinate retail gift shop operations including inventory, sales analysis, customer satisfaction, and team supervision across multiple locations. | Requires at least 5 years retail leadership experience, knowledge of sales and pricing strategies, ability to supervise teams, and preferably a degree in marketing, business, or related field. | Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the State Park Inns: The Indiana State Park Inns are one of the oldest state parks lodging systems in the country. We proudly operate seven unique and beautiful facilities throughout our great state of Indiana that offer a unique experience for guests to enjoy the sights and sounds of nature and make memories naturally! Role Overview: The Retail Manager is responsible for planning, directing, and coordinating the retail gift shop operations for the Indiana State Park Inns. Salary Statement: The salary for this position traditionally starts at $59,800.00 but may be commensurate with education or work experience. Job Duties: • Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns, sales, and needed inventory. • Establishes and sets expectations on core focus/best practices for product selection. • Ensures adherence to brand awareness and Inn policies. • Production selection and purchasing • Works with each location on both gift shop and camp store operations for best products for the mission focused outcomes. • Review and guide store sets, inventories, and total retail operations at each location. • Monitors KPI’s and identify areas of opportunities. • Revenue Growth • Profit Margin • Customer Satisfaction • Works as necessary during special retail opportunities. • Partner with product development and buying teams to estimate product demand • Monitors online store daily operations and Indiana State Fair retail store and ensures accurate inventory management. • Reviews daily business for accuracy and efficiency • Responsible for all online store reporting and end of month reconciliation reports and analysis. • Serves as liaison with other departments/parties as necessary. • Communicates with customers (internal and external) • Emails/Direct Messages thru store portal/phone Calls • Updates and develops all operational procedures and manuals as necessary. Partner with the Business Development Manager on the following: • Supervises online store fulfillment team • Works to ensure that procedures are adhered to for overall efficiency. • Trains team as necessary/needed. • Oversee holiday gift pack sales • Creates and oversees Online store as well as some customer service and holiday gift pack sales • Attends special marketing events throughout the year and works on booth design and implementation of overall appearance. • Produces ideas and collateral for promotional efforts and brand awareness for the Inns/Lodges. • Brainstorm fresh advertising ideas with senior leadership • Responsible for time-sensitive responses to upper management, department employees, or business partners • Conduct meeting with department employees and upper management as needed Job Requirements: A degree in marketing, business, advertising, or another related field is preferred. Minimum of 5 years of experience in a retail leadership position. Experience with techniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs. Familiarity with collect and analyze sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and the efficiency of sales methods. Knowledge of the techniques, theories, and commonly accepted strategies regarding pricing of goods. The relation between pricing strategies and outcomes in the market such as profitability maximization, deterrence of newcomers, or increase of market share. A Day in the Life: The essential functions of this role are as follows: • At the Indiana State Park Inns, success is based around teamwork, quality, integrity, loyalty, passion, friendliness, and safety. Indiana State Park Inns workers provide friendly customer service while ensuring the general upkeep of the Inns to provide guest with a high-quality experience. Exempt positions serve in the following areas: • Central Office – Located in downtown Indianapolis, central office positions aid in centralized leadership, human resources, finance, payroll, and administrative functions. • Positions may include: Assistant Business Development Managers, Training Managers, Accounting Supervisors, Special Projects Managers, Business Development Managers, Human Resources Manager, information technology Mangers, Regional Managers, Deputy Directors • Principal – These positions work at Inns properties to support day-to-day operations, ensuring superior guest satisfaction while maximizing hotel profitability. • Positions may include: HR/Account Coordinators, Department Managers, Department Supervisors, Department Superintendents, Department Assistant Directors, Department Directors, Sales Directors, Assistant General Managers, General Managers The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary. What You'll Need for Success: • This role should expect to work afternoons, evenings, weekends, and holidays. • Individuals may be required to wear an Indiana State Park Inns-provided uniform. • Ability to hold effective communication with coworkers and guests and assist them as needed. • Ability to supervise employees. • Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contribution • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 on election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.