SP Plus Corporation

Assist customers with parking payments, ensure smooth traffic flow, and maintain facility cleanliness. | High school diploma or equivalent, experience with parking hardware/software or tech aptitude, valid driver's license, and customer service skills. | Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. What you’ll do Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility Assists customers in making payment to fully automated revenue control equipment Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise Assists in the management of the day-to-day activities of the assigned location. Monitors parkers in pay-in lanes Makes every customer interaction a moment that matters through friendly and professional conduct. Willing to assist customers that have forgotten where they parked their vehicle. Performs other necessary functions as assigned. Conducts garage and facility audits as required by management. Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct. Makes change (if required) for customers before transactions. Quotes rates for parking services. Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily. Resolves customer complaints independently or with the aid of a supervisor. Answers telephone in a prompt and courteous manner (if required). Maintains cleanliness of facility and picks up trash in the surrounding area. Presents themselves professionally (neat appearance and in uniform) at all times while at work. Arrives to work on time for scheduled shifts. Completes any other duties that may be assigned by the supervisor. Qualifications What you need Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The exposure level in the work environment to vehicle emissions is moderate to high The exposure level in the work environment to extreme hot/cold temperatures is moderate to high. The work environment is subject to all weather conditions including, but not limited to, precipitation and wind. The exposure level in the work environment to bright sunlight and nighttime working conditions is high. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Salary Range: $16.50 - $17.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. Location US-MN-MINNEAPOLIS

Assist airport patrons with baggage, provide information, and ensure smooth boarding processes. | High school diploma, ability to communicate effectively, physical ability to stand and lift, and valid driver's license if driving is involved. | Overview: SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities: Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers. • In a professional and service related manner, meets and greets airport patrons at loading platform and provides assistance with baggage, information and directions associated with the operation and other airport services provided. • Communicates with Dispatcher and/or Supervisor on matters related to the operation and facilitation of service for the traveling public. • Maintains orderly queuing and boards passengers according to designed procedures. • Assists in providing timely rotation of buses through utilization of orderly passenger queuing techniques. • Maintains open line of communication with patrons and provides timely updates of information. • Completes reports related to type of assistance provided. • Performs other duties as directed. Qualifications: Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business. Language skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is usually moderate to loud. • The exposure level in the work environment to vehicle emissions is moderate to high • The exposure level in the work environment to extreme hot/cold temperatures is moderate to high. • The work environment is subject to all weather conditions including, but not limited to, precipitation and wind. • The exposure level in the work environment to bright sunlight and nighttime working conditions is high. Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. The employee must occasionally lift and/or move up to 50 pounds. Salary Range: $15.00 per hour (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. Location : US-LA-KENNER

Provide customer assistance, manage parking spaces, enforce garage policies, control traffic, and assist with maintenance tasks. | Valid driver's license, ability to drive manual transmission, availability for shifts, good communication skills, and eligibility to work in the U.S. | Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What you’ll do Deliver on Our Promise by ensuring every moment matters for our clients by providing assistance when needed and communicating proactively. Direct incoming customers to available parking spaces for a seamless parking experience. Count vehicles on location throughout shift, as needed. Write and issue violation warnings to tenants and visitors that violate garage policies; patrol transient and reserved parking levels as needed. Provide assistance to customers that have forgotten where they parked their vehicle. Responsible for being at work every scheduled day, on time and in uniform. Control traffic at entrances and exits as needed. Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Communicate debris, water, oil spills and etc. to garage office. Substitute for Valets when necessary, if authorized. Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage to assist customers in a seamless transportation experience. Assist Facility Manager with other duties as needed. Qualifications What you need A valid state driver’s license, current address, and acceptable driving record. The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus. Availability to work special shifts if needed (2nd, 3rd shift and/or weekends). Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired). The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints. The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos. The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working. Salary Range: $16.50/hr + tips This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. Location US-NY-BROOKLYN

Receive payments, operate cash register, assist customers, maintain cash security, and handle customer inquiries and complaints. | High school education or equivalent, basic math skills, customer service ability, valid driver's license if driving company vehicle, and COVID-19 vaccination. | Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities An SP+ Cashier will create an efficient, stress-free, and enjoyable experience for each customer.This includes receiving payment from customers for parking services and facilitating the flow oftraffic through the facility by performing the following duties: What you’ll do • Treat each customer with respect and kindness, ensuring each interaction delivers on theSP+ Promise of making every moment matter. • Responsible for being at work every scheduled day, on time and in uniform, and ready toassist customers. • Counts “bank” of revenue at beginning of shift to ensure starting total is correct. • Collects cash and/or validations and maintains security of cash. • Makes change and issues receipts or tickets to customer for each transaction. • Computes or re-computes bill from ticket showing amount due per customer. • Operates cash register after time calculation (manually or by machine), calculates cost ortransaction and displays cost of customer transaction on cash register. • Quotes prices for parking services for which money is received upon customer receipt. • Gives directions to city locations and assists customers, ensuring they get where they aregoing easily and efficiently. • Completes lost ticket forms when original tickets cannot be located. • Resolves customer complaints quickly and efficiently, asking a supervisor for assistancewhen needed. • Answers telephone in a prompt and courteous manner. • Maintains cleanliness of booth and picks up trash in the surrounding area. • Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth. • Verifies log of shift transactions against bank of “revenue” on hand. • Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected. • Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions. • Any other duties that may be assigned by the supervisor. Qualifications • *This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation.** What you need Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: Less than high school education or up to one month related experience or training or equivalent combination of education and experience. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business. Mathematical skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision. Salary Range: $17.80 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. Location US-IL-CHICAGO

Operate cash register, handle payments, assist customers, maintain booth cleanliness, and resolve issues efficiently. | Must have basic math and communication skills, ability to handle cash and customer interactions, and be punctual and reliable. | Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities An SP+ Cashier will create an efficient, stress-free, and enjoyable experience for each customer.This includes receiving payment from customers for parking services and facilitating the flow oftraffic through the facility by performing the following duties: What you’ll do Treat each customer with respect and kindness, ensuring each interaction delivers on theSP+ Promise of making every moment matter. Responsible for being at work every scheduled day, on time and in uniform, and ready toassist customers. Counts “bank” of revenue at beginning of shift to ensure starting total is correct. Collects cash and/or validations and maintains security of cash. Makes change and issues receipts or tickets to customer for each transaction. Computes or re-computes bill from ticket showing amount due per customer. Operates cash register after time calculation (manually or by machine), calculates cost ortransaction and displays cost of customer transaction on cash register. Quotes prices for parking services for which money is received upon customer receipt. Gives directions to city locations and assists customers, ensuring they get where they aregoing easily and efficiently. Completes lost ticket forms when original tickets cannot be located. Resolves customer complaints quickly and efficiently, asking a supervisor for assistancewhen needed. Answers telephone in a prompt and courteous manner. Maintains cleanliness of booth and picks up trash in the surrounding area. Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth. Verifies log of shift transactions against bank of “revenue” on hand. Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected. Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions. Any other duties that may be assigned by the supervisor. Qualifications **This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation.** What you need Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: Less than high school education or up to one month related experience or training or equivalent combination of education and experience. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business. Mathematical skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision. Salary Range: $17.80 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. Location US-IL-CHICAGO