Southern Home Services

Analyze, design, and optimize organizational processes to improve efficiency and productivity. | Bachelor's degree in Business or related field, proven process management experience, proficiency with process modeling tools, knowledge of Lean, Six Sigma, or BPM methodologies. | This a Full Remote job, the offer is available from: United States Job Type Temporary Description Business Process Manager 6-12 Month Assignment Location: Remote (U.S. Only) This is a fully remote position with 75% travel, but applicants must be based in the United States and authorized to work in the U.S. Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future. Position Overview: We are seeking a dynamic and detail-oriented Business Process Manager to lead the analysis, design, and optimization of our organizational processes. This role offers an exciting opportunity to drive efficiency, improve workflows, and support strategic initiatives across the company. If you are passionate about process improvement and have a proven track record in managing complex business operations, we invite you to join our innovative team. Key Responsibilities: • Analyze existing business processes to identify inefficiencies and areas for improvement • Design and implement streamlined workflows to enhance productivity and operational effectiveness • Collaborate with cross-functional teams to gather requirements and develop process solutions • Monitor process performance metrics and recommend adjustments to optimize outcomes • Lead process improvement projects using methodologies such as Lean, Six Sigma, or BPMN • Document process changes and ensure proper communication and training across departments • Support change management initiatives to facilitate smooth adoption of new processes • Stay updated on industry best practices and emerging trends in process management • Other Duties as assigned Skills and Qualifications: • Bachelor's degree in Business Administration, Management, or related field; advanced certifications preferred • Proven experience in process management, business analysis, or operations improvement • Strong analytical and problem-solving skills • Excellent communication and stakeholder management abilities • Proficiency with process modeling tools and software (e.g., Visio, Bizagi, ARIS) • Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM • Ability to manage multiple projects simultaneously and meet deadlines • Leadership skills with a collaborative approach to working with diverse teams The physical requirements of this job include: • Perform work while sitting and/or standing at an individual work station or office • Communicate verbally via phone or other communication device. • Ability to stand, walk and sit; talk or hear, both in person and by telephone • Use hands to type, handle or feel objects or controls; reach with hands and arms. • Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds. • Work is usually performed in an indoor office environment Benefits: • Competitive salary • Opportunities for professional growth and development • Collaborative and supportive work environment • Exciting projects and challenges • Opportunity to make a meaningful impact within a growing company This is an exempt position. Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization. Salary Description 120,000 to 135,000 This offer from "Southern Home Services" has been enriched by Jobgether.com and got a 79% flex score.

Assist customers, schedule appointments, and handle inquiries in a customer service environment. | Minimum 1-year customer service or administrative experience, proficiency in Microsoft Office, and strong communication skills. | Description: Customer Service Representative/ Dispatcher Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future. Are you ready to be Part of Something BIGGER! Nick's Plumbing and Air is looking for a dynamic-Customer Service Representative/Dispatcher to join a thriving business that believes in work life balance and cares about YOU! In this role, you will be responsible for: • Answer incoming customer requests and inquiries in a professional & friendly manner • Act as a liaison between customers, technicians, salespersons & management • Schedule service and routine maintenance appointments • Maintain & update customer records based on interactions • Process invoice payments • Provide information about products and services • Troubleshoot and resolve customer issues and concerns • Develop & maintain a knowledge base of the evolving products & services that benefit our customers • Participate in in-house training on products & services needed by our customers& office software required to fulfill this position • Additional duties as assigned. Required Qualifications: • $18 - $22 / hr • Monday - Friday 9a - 6p and Saturday - Sunday 8a - 5p (rotating weekends) • Minimum of 1-year administrative or customer service experience in an office setting is required • Knowledge in Microsoft Office is a required • Service Titan is a plus • Ability to easily cultivate strong rapport with customers and co-workers • Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion • Work well independently & with integrity in a structured yet relaxed environment • Enjoy patiently, empathetically helping others • Excellent written and verbal communication skills The physical requirements of this job include: • Perform work while sitting and/or standing at an individual work station or office • Communicate verbally via phone or other communication device. • Ability to stand, walk and sit; talk or hear, both in person and by telephone • Use hands to type, handle or feel objects or controls; reach with hands and arms. • Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds. • Work is usually performed in an indoor office environment. Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job. Benefits: We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training and growth plans. Come be a part of the team our customers call the finest in the industry. • Reliable, Year-Round Work • Weekly Paychecks • Paid Time Off and Paid Holidays • Comprehensive Medical, Dental and Vision Benefits • Health savings accounting • Flexible spending account • Employee discounts • Company paid short term life insurance • Life insurance This is a Non-Exempt position. Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization. Requirements:

Overseeing regional operations, developing business strategies, managing staff, and reporting to executive leadership. | Requires extensive management experience in home services, strong analytical skills, and industry-specific knowledge, which are not reflected in your background. | Job Type Full-time Description Regional Vice President (Southwest) - Remote Travel Requirement 60 to 80% of the time based on business needs Description Southern Home Services is a leading provider of essential maintenance, repair, replacement, and new installation for residential and commercial heating, ventilation, and air conditioning (HVAC), Plumbing, and Electrical services. Southern Home Services is rapidly growing, doubling in size over the last 12 months. Currently the company employs 1000+ employees and serves over 700,000 homeowners in twelve states across the South and Midwest United States. The Regional Vice President sets company objectives, develops business strategies, conduct business, and staff performance evaluations, report to and participate in board meetings as well as manage your respective Region. To ensure success as a Regional Vice President, you will need to have a detailed understanding of operations, corporate structures, and business strategy. Successfully manage and expand organizational objectives and deliver long-term performance gains. This position reports to the COO. The Regional Vice President's Responsibilities: • Overseeing daily operations and performance for your Region. • Assessing, evaluating, and reporting on staff as well as key business indicators. • Strategizing and implementing operational and structural changes with other senior executives. • Providing oversight and support to the Region's managers. • Researching and identifying new business ventures for the company. • The Regional Vice President performs regular analyses of business operations and enhancing current business practices. • Preparing, delivering, and presenting reports at key executive meetings. • Ensuring that spending and budgeting are in line with business objectives and relevant legislation. • Developing, implementing, and managing the region's HR policy and plan. • Collaborating with various stakeholders to ensure company growth and stability. Our ideal Region Vice President candidates will have: • A degree in business management, administration, or finance is desired • Experience in business to consumer home services sales is required. • At least 5 years' experience in a similar progressive management role or position. • Excellent analytical skills and a data-driven mindset. • Proficiency in negotiations, operational management, and implementation. • Decision-making, strategic thinking, and leadership abilities. • Excellent presentation and interpersonal skills. • A superb understanding of corporate legislation and company guidelines • Ability to problem-solve and work in a team. • Extremely organized, punctual, and goal driven. • Industry experience is required. The physical requirements of this job include: • Perform work while sitting and/or standing at an individual work station or office • Communicate verbally via phone or other communication device. • Ability to stand, walk and sit; talk or hear, both in person and by telephone • Use hands to type, handle or feel objects or controls; reach with hands and arms. • Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds. • Work is usually performed in an indoor office environment. Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job. We offer: • Annual bonus plan tied to performance • Auto Allowance • Paid Training • Discount Gym Membership • Health insurance • Dental insurance • Vision insurance • Employee discounts • 401K Plan with match and no vesting • Flexible spending account • Health savings account • Life insurance • Paid time off • Company paid Short Term Disability • Advertised pay is avg base pay plus bonuses for our Regional Vice President positions This is an exempt position. Work Environment and Physical Demands Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection. Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.