Soleo Health

Coordinate patient care scheduling, manage referrals, and ensure efficient communication between patients, providers, and internal teams. | Requires healthcare scheduling experience, knowledge of infusions and medical terminology, and preferably an LPN license. | Job Type Full-time Description Soleo Health is seeking a Patient Care Coordinator to support our Infusion Suite in Norcross, GA. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: • Competitive Wages • 401(k) with a Match • Referral Bonus • Paid Time Off • Great Company Culture • Annual Merit Based Increases • No Weekends or Holidays • Paid Parental Leave Options • Affordable Medical, Dental, & Vision Insurance Plans • Company Paid Disability & Basic Life Insurance • HSA & FSA (including dependent care) Options • Education Assistance Program The Position: The Patient Care Coordinator is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: • Receive medication referrals and collect insurance information through various methods. • Proficient data entry and generating daily office communications. • Contact referral sources, patients, or prescriber’s offices to obtain additional information required for verification of benefits or prior approvals. • Place outbound calls to patients or doctor’s offices to notify them of care status. • Collaborate with prescribers to facilitate payor denial appeals. • Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. • Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. • Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. • Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. • Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. • Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. • Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. • Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. • Support client satisfaction at a level that ensures account retention. Schedule: • Full-Time, 40 hours per week, Monday to Friday, 8:30a - 5p • Must have knowledge of general infusions and medical terminology • Must have Healthcare scheduling experience • Licensed Practical Nurse (LPN) preferred Requirements • Graduate of an accredited LPN or LVN nursing program preferred • Prior healthcare scheduling experience required • Home infusion experience preferred • Strong communication skills • Ability to prioritize and multitask • Basic computer skills including Microsoft Excel, Word, Outlook • Alayacare application experience preferred About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo’s Core Values: • Improve patients’ lives every day • Be passionate in everything you do • Encourage unlimited ideas and creative thinking • Make decisions as if you own the company • Do the right thing • Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Licensed Practical Nurse (LPN), LVN, vocational nursing, practical nurse, infusion nurse, specialty infusion suite, IV certified, IV therapy, patient scheduling, care coordination, onboarding, staff training, patient education, EMR documentation, outpatient infusion, teamwork, fast-paced environment; hiring now, now hiring, immediately hiring

Leading and developing a healthcare program management team, overseeing contract and compliance, and driving strategic growth. | Bachelor's or advanced healthcare degree, 8-10 years healthcare industry experience, 3+ years in people management, strong communication and strategic skills. | Job Description: • Lead, mentor and develop the Program Management team, including hiring, training, coaching and performance management. • Participates in Request for Proposal (RFP) responses, pipeline asset evaluations, and new business development discussions. • Supports contract negotiations and oversees the management of service agreements and related documentation. • Oversees implementation and ongoing management of pharma program, ensuring delivery of contractual, regulatory, and business requirements. • Partners with internal stakeholders including Sales, Operations, and Therapeutic Line Directors to drive strategic portfolio growth. • Collaborates with internal teams and external partners to develop and refine program initiatives aligned with manufacturer and corporate objectives. • Lead strategic meetings, presentations, QBRs, and status updates to communicate program performance and strategic direction. • Evaluates program operations to identify opportunities for efficiency, financial impact, and process improvement. • Ensures compliance with industry regulations, internal policies, and contractual requirements, maintaining accurate documentation and reporting. • Track and monitor contract activity, deliverables, and business requirements to ensure accuracy and completion. • Cultivates and maintains strong relationships with pharmaceutical manufacturers and key partners. • Participates in department and organizational strategic planning and initiatives. Requirements: • Bachelor's or PharmD/ advanced clinical degree in a related healthcare field • 8-10 years of healthcare industry experience. • 5-7 years of experience in account or program management preferred. • Minimum of 3 years of people management experience • Strong communication and relationship-building skills. • Demonstrated ability to manage cross-functional initiatives and deliver outcomes. • Strategic thinker with problem-solving strengths and a continuous improvement mindset. • Ability to work independently while effectively collaborating across teams. • Proficiency with project management tools and related software preferred. Benefits: • Competitive Wages • 401(k) with a Match • Referral Bonus • Paid Time Off • Great Company Culture • Paid Parental Leave Options • Affordable Medical, Dental, & Vision Insurance Plans • Company Paid Disability & Basic Life Insurance • HSA & FSA (including dependent care) Options • Education Assistance Program