Softheon

Oversee daily business operations and implement process improvements to enhance efficiency and quality while leading strategic planning and budgeting. | Bachelor's degree with 5-7 years in business operations, 2+ years management, proficiency in Excel, residency in Eastern or Central time zone, and Six Sigma Green Belt certification within six months. | Job Title: Business Operations ManagerTeam: OperationsJob Location: RemoteAbout Us Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions. Our Company Culture Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals. At Softheon, our mission is making healthcare more affordable, accessible, and plentiful for every American. Our vision is that everyone can access and choose the healthcare they need. About the Role We are seeking a highly skilled and experienced Business Operations Manager to join our team. This role involves overseeing and optimizing business processes, driving operational excellence, and supporting strategic initiatives. The ideal candidate will possess strong leadership and analytical skills, a proactive approach to problem-solving, and the ability to work effectively in a dynamic and fast-paced environment. Please note that the requirements of this role are beyond the 9am - 6pm scope. It is expected that all managers are available to the organization when needed. You Will: Operational Management & Process Improvement Oversee day-to-day business operations to ensure smooth and efficient processes across departments. Identify, design, and implement process improvements to enhance efficiency, productivity, and quality throughout the organization. Ensure business operations comply with industry regulations and company policies, maintaining high standards of quality and integrity. Strategic Planning & Data-Driven Decision Making Contribute to the development and execution of strategic plans that support business growth and operational excellence. Collect, analyze, and interpret data to identify trends and insights that inform business decisions and drive operational improvements. Project & Budget Management Lead and manage project management activities, including planning, execution, and monitoring of projects to ensure timely and successful completion. Oversee budgeting, forecasting, and financial planning activities for the operations department. Cross-Functional Collaboration & Market Awareness Work closely with cross-functional teams, including finance, sales, marketing, and product development, to support business operations and align on strategic goals. Conduct market research to stay informed about industry trends, the competitive landscape, and emerging technologies relevant to the healthtech sector. Continuous Improvement & Documentation Lead initiatives that promote continuous improvement and operational excellence within the organization. Maintain detailed documentation of processes, procedures, and analysis to ensure transparency and knowledge sharing within the team. Talent Management Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews. Leverage industry networks and expertise to identify and attract top talent that aligns with the company's objectives and values. Provide guidance and mentorship to team members within your department and across diverse functions. Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement. Additional Responsibilities Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues. Availability to work occasional weekends and overnight hours as needed. Although we work in a remote-first environment, all roles require in-person attendance at our headquarters approximately 2 times per year (in addition to other travel requirements for this specific role, if applicable). These visits are essential for team collaboration, strategic planning, and fostering deeper connections across the organization. Travel arrangements will be supported to ensure a seamless experience. Must reside in the Eastern or Central time zone. Eastern Time working hours required. Travel up to 5% required. You Have Education Bachelor’s degree in Business Administration, Healthcare Management, Information Technology, or a related field. Degree in STEM is strongly preferred. A Master’s degree is preferred. Experience 5-7 years of experience in business operations, project management, or a related role within the healthcare or technology sectors, with at least 2 years in a managerial position. Experience within a STEM field is required. Excel experience required. Some SQL experience preferred. Certifications Must complete Six Sigma Green Belt Certification within 6 months of hire, if not already certified. Knowledge In-depth understanding of healthcare industry standards and regulations. Experience working within the healthcare or technology industry required. Skills Strong analytical and problem-solving skills. Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau). Excellent communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Attention to detail and a proactive approach to identifying and solving problems. Attributes Client-focused with a strategic and proactive approach to operations. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Eagerness to learn and adapt in a rapidly changing environment. What We Offer Softheon offers every full-time employee a comprehensive compensation and benefits package including: For this position we offer a base pay of $90,000-$110,000, plus equity (when applicable), variable/incentive compensation, and benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as candidate location, qualifications, skill level, and competencies. Work from your home company with a one-time home office stipend Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave 15 days to discretionary PTO based on YOS 9 additional paid holidays Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities *Please note that candidates applying for this position must reside within the United States. Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship. Join Softheon, and together, we'll shape the future of healthcare in America. Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all. At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare more affordable, accessible, and plentiful. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated. Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.

Lead development and architecture of scalable full-stack solutions, mentor junior engineers, and collaborate with stakeholders on technical strategy. | Bachelor's degree and 4+ years professional software engineering experience with proficiency in .NET, Angular, and C#. | Senior Software Engineer I Team: Engineering Location: Remote About Us: Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions. Our Company Culture: Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals. At Softheon, our mission is making healthcare more affordable, accessible, and plentiful for every American. Our vision is that everyone can access and choose the healthcare they need. About the Role: In the position of Sr Software Engineer I on the Platform team at Softheon, you'll lead significant aspects of our software development efforts, using your expertise to design, develop, and deliver scalable solutions that advance our healthcare technology offerings. As the owner of the Catalog product, you will drive its roadmap, ensure its reliability and scalability, and integrate it with the broader platform. You will work closely with stakeholders to deliver high-impact solutions and contribute to the technical direction of the platform. You Will: Advanced Software Development and Innovation Expert Development: Architect, develop, and maintain scalable full-stack solutions with .NET and Angular. Innovative Solutions: Design and implement solutions to complex technical problems, balancing performance, scalability, and maintainability. AI‑Augmented Development: Leverage AI tools (e.g., code‑completion, AI‑driven test‑case generation) to accelerate design, implementation, and quality‑assurance within the full SDLC. Leadership and Project Management Project Leadership: Lead projects effectively, managing timelines and deliverables with a high degree of competence and independence. Technical Authority: Act as a subject matter expert, providing expertise in the architectural design and implementation of new applications and features. Mentorship and Team Development Mentorship: Act as a mentor and guide for junior engineers, helping them develop their skills and understanding of software development best practices. Analytical Problem Solving and Strategic Collaboration Analytical Problem Solving: Employ advanced problem-solving techniques to address problems of diverse scope, analyze data effectively, and develop innovative solutions. Strategic Collaboration: Build and enhance relationships with senior internal and external partners, aligning technical solutions with business needs. Talent Management Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews. Leverage industry networks and expertise to identify and attract top talent that aligns with the company's objectives and values. Provide guidance and mentorship to team members within your department and across diverse functions. Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement. Additional Responsibilities Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues. Although we work in a remote-first environment, all roles require in-person attendance at our headquarters approximately 2 times per year (in addition to other travel requirements for this specific role, if applicable). These visits are essential for team collaboration, strategic planning, and fostering deeper connections across the organization. Travel arrangements will be supported to ensure a seamless experience. Must reside in the Eastern or Central time zone. You Have: Education Bachelor's degree in computer science, Engineering, or a related field is required. Experience 4+ years of professional software engineering experience required. Strong full-stack development experience. Experience working with C#/.NET and Typescript is required. Experience building and maintaining RESTful APIs and modern frontend applications. Experience owning features or products end-to-end (design, development, delivery, iteration). Experience working directly with stakeholders to define requirements and drive product direction. Experience working in Agile/Scrum environments and managing/prioritizing backlog work. Certifications (or to be obtained within 90 days of starting employment) AZ900 and AI900 are preferred and required to obtain within 180 days if not already certified Professional Scrum Developer and Professional Scrum Product Owner certification are a plus Skills Strong proficiency in .NET and modern frontend frameworks (Angular preferred). Experience designing and consuming RESTful APIs. Experience with Docker and containerized application development. Experience working with relational databases and data modeling. Strong problem-solving and debugging skills across the full stack. Strong communication skills with the ability to collaborate directly with technical and non-technical stakeholders. Ability to influence decisions and manage relationships with senior stakeholders. Knowledge Broad knowledge of software engineering principles, system design, and application architecture. Familiarity with microservices or modular architecture patterns. Understanding of SDLC best practices, including testing, code quality, and deployment processes. Experience designing scalable frontend architectures (e.g., microfrontends, modular UI systems, or component libraries) is a plus. Attributes Proven ability to work independently with minimal supervision and take ownership of a product or major feature area. Ability to devise solutions based on limited information and adapt existing methods to meet new challenges. Strong prioritization skills with a focus on delivering business value. Ability to adapt quickly and apply existing knowledge to new domains and challenges. What We Offer: Softheon offers every full-time employee a comprehensive compensation and benefits package including: Base Salary of $120,000-$145,000 Work from your home company with a one-time home office stipend Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave 15 days to discretionary PTO based on YOS 9 additional paid holidays Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities *Please note that candidates applying for this position must reside within the United States. Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship. Join Softheon, and together, we'll shape the future of healthcare in America. Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all. At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare affordable, accessible, and abundant for all. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated. Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.

Analyze data to improve operations and support project management across teams. | Bachelor's degree with 1-3 years experience in business operations or data analysis, proficient in Excel, preferably SQL and Tableau. | Job Title: Business Operations Analyst Job Location: Remote About Us: Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions. Our Company Culture: Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals. At Softheon, our mission is making healthcare more affordable, accessible, and plentiful for every American. Our vision is that everyone can access and choose the healthcare they need. About the Role: We are seeking a highly motivated and detail-oriented Business Operations Analyst I to join our team. The ideal candidate will be responsible for analyzing and optimizing business operations to support the company's strategic objectives. This entry-level role offers an excellent opportunity to develop your skills and grow within the Healthtech industry. You Will: Data Analysis Collect, analyze, and interpret data to identify trends and insights that can inform business decisions and drive operational improvements. Process Improvement Assist in identifying and implementing process improvements to enhance efficiency, productivity, and quality across various departments. Reporting Generate and maintain regular reports on key business metrics, providing actionable insights to stakeholders and management. Project Support Support project management activities, including tracking progress, identifying issues, and ensuring timely completion of project tasks. Cross-Functional Collaboration Work closely with cross-functional teams, including finance, sales, marketing, and product development, to support business operations and align on strategic goals. Market Research Conduct market research to stay informed about industry trends, competitive landscape, and emerging technologies relevant to the healthtech sector. Documentation Maintain comprehensive documentation of processes, procedures, and analysis to ensure transparency and knowledge sharing within the team. Compliance Ensure business operations comply with industry regulations and company policies, maintaining high standards of quality and integrity. Talent Management Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews. Leverage industry networks and expertise to identify and attract top talent that aligns with the company's objectives and values. Provide guidance and mentorship to team members within your department and across diverse functions. Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement. Additional Responsibilities Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues. Must be available to work rotating weekend shifts, as well as occasional holidays and overtime shifts. Although we work in a remote-first environment, all roles require in-person attendance at our headquarters approximately 2 times per year (in addition to other travel requirements for this specific role, if applicable). These visits are essential for team collaboration, strategic planning, and fostering deeper connections across the organization. Travel arrangements will be supported to ensure a seamless experience. Candidate must reside in the Eastern or Central time zone and must be available to work ET hours (9-6 pm ET). You Have: Education Bachelor's degree required, degree in STEM is preferred. Experience 1-3 years of experience in business operations or data analysis. Experience in the healthcare or technology industry is a plus. Experience within the STEM field is required Certifications Required (or to be obtained within 90 days of starting employment) Six Sigma Yellow Belt certification preferred. Must be willing to complete certification within first 90 days of employment. Knowledge Basic understanding of healthcare industry standards and regulations is desirable. Skills Strong analytical and problem-solving skills. Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau). Excel experience is required. SQL experience is highly preferred. Excellent communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Attention to detail and a proactive approach to identifying and solving problems. Attributes Eager to learn and grow within the company. Team player with a collaborative attitude. Strong organizational skills and ability to work independently. What We Offer: Softheon offers every full-time employee a comprehensive compensation and benefits package including: For this position we offer a base pay of $55,000- $62,000, plus equity (when applicable), variable/incentive compensation, and benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as candidate location, qualifications, skill level, and competencies. Work from your home company with a one-time home office stipend Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave 15 days to discretionary PTO based on YOS 9 additional paid holidays Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities *Please note that candidates applying for this position must reside within the United States. Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship. Join Softheon, and together, we'll shape the future of healthcare in America. Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all. At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare more affordable, accessible, and plentiful. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated. Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.

The Security Operations Engineer will strengthen the cloud and hybrid security posture by implementing advanced information security controls and managing real-time threat detection and response efforts. This role involves collaboration with various teams to ensure security is embedded across the organization. | Candidates should have a Bachelor's degree in a related field and a minimum of 4 years of hands-on experience in a Security Operations role, particularly with Azure security tools. SC-200 certification is required, and CompTIA Security+ is preferred. | Job Title: Security Operations Engineer Team: Cyber Security Job Location: Remote About Us: Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions. Our Company Culture: Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals. At Softheon, our mission is making healthcare more affordable, accessible, and plentiful for every American. Our vision is that everyone can access and choose the healthcare they need. About the role: The Security Operations Engineer at Softheon plays a pivotal role in strengthening our cloud and hybrid security posture by implementing advanced information security controls and managing real-time threat detection and response efforts. In addition to deep technical expertise in Microsoft Defender, Sentinel, and cloud-native tools, this role thrives on collaboration—working closely with peers in Cloud Security, Compliance, DevOps, and Engineering to embed security into all facets of the organization. The engineer contributes to our collective security maturity by performing proactive assessments, maintaining regulatory compliance (e.g., HIPAA, SOC 2), and advancing our security automation and tooling. As a key member of a highly collaborative Security Engineering team, this individual will be expected to function as both a subject matter expert and a flexible team player—taking ownership where appropriate, serving as a backup where needed, and contributing to shared initiatives across disciplines. This role demands strong self-direction, a problem-solving mindset, and a team-first mentality to help safeguard the integrity, confidentiality, and availability of Softheon’s healthtech SaaS ecosystem. You will: Security Improvement and Implementation Proactively research and identify opportunities to strengthen Softheon’s cloud and hybrid security posture, with emphasis on Microsoft Azure environments and Zero Trust principles. Collaborate cross-functionally with IT, DevOps, and Cloud Security teams to design and implement scalable, secure architectures aligned with security best practices and compliance frameworks (HIPAA, SOC 2, PCI). Engineer and deploy advanced security controls including detection-as-code and policy-as-code initiatives such as Azure Policy, Kusto Query Language (KQL), and Microsoft Conditional Access policies. Support the operationalization of new security tools and features, contributing to the evolution of next-gen automation and security infrastructure across Azure and SaaS platforms. Harden and optimize the organization's CSPM and CASB tools to improve cloud threat detection, enforce security policies, and ensure continuous compliance across hybrid-cloud environments. Monitoring and Incident Response Administer Microsoft Sentinel, Microsoft Defender XDR, and related security tools for real-time alerting, correlation, and response to potential threats. Respond to escalated incidents based on severity and business impact; coordinate with Cloud and Compliance teams for cross-functional incident response. Maintain and optimize infrastructure monitoring and centralized dashboards to provide operational awareness across cloud and on-prem environments. Develop automation and SOAR playbooks (e.g., LogicApps, Sentinel automation rules) to collect security metrics and reduce mean time to detect/respond (MTTD/MTTR). Continuously assess alert quality and detection fidelity, tuning signals and rules to balance noise reduction and comprehensive coverage. Compliance and Auditing Partner with Compliance, GRC, and Legal stakeholders to ensure technical security controls align with regulatory frameworks including HIPAA, SOC 2, HITRUST, PCI DSS, and ISO 27001. Implement and document technical evidence for audits, contributing to readiness for external assessments and client security reviews. Collaborate on POA&M items, vulnerability remediation, and continuous monitoring activities to meet CMS and audit board standards. Maintain automation and documentation pipelines that support recurring assessments and enforce policy-as-code for compliance enforcement. Assessment and Evaluation Conduct proactive security assessments and architectural reviews in collaboration with internal teams to identify gaps and drive technical remediation strategies. Develop and maintain real-time security dashboards using metrics from tools like Microsoft Sentinel and Defender, providing actionable visibility into threat trends, posture, and remediation status. Deliver structured reporting on KPIs such as incident response times, alert fidelity, and control coverage to inform both technical teams and executive stakeholders. Training and Awareness Design, lead, and manage organization-wide security education initiatives, including phishing simulation campaigns, targeted training modules, and awareness outreach. Collaborate with HR and compliance to ensure training aligns with regulatory frameworks (HIPAA, PCI, etc.) and supports cultural adoption of security best practices. Use metrics to evaluate program effectiveness, adjusting content based on incident trends, user behavior, and regulatory needs. Process Improvement Identify and drive enhancements to internal security processes, focusing on automation, standardization, and operational efficiency. Develop and refine internal tooling, scripts, and workflows to support proactive threat detection, remediation, and audit-readiness. Collaborate cross-functionally to ensure optimized procedures align with both business objectives and regulatory mandates. Collaboration and Adaptability Collaborate seamlessly with technical and non-technical teams, translating security objectives into actionable initiatives across departments. Demonstrate flexibility and adaptability in a dynamic environment, adjusting to evolving priorities, regulatory changes, and organizational needs. Serve as a liaison between engineering, compliance, product, and operations teams to ensure security is embedded across the business lifecycle. Autonomy and Initiative Operate with a high degree of independence, consistently demonstrating initiative and ownership in addressing security challenges. Proactively identify and resolve issues without waiting for direction, contributing to a resilient and secure infrastructure. Exhibit sound judgment and accountability in a fast-paced environment with minimal supervision. Talent Management Partner with the Talent team to support recruitment efforts, including participation in interviews and evaluating candidates for technical and cultural fit. Leverage industry knowledge and professional networks to identify and attract high-caliber talent that supports organizational growth. Mentor and provide technical guidance to peers across the team, fostering a collaborative and growth-oriented environment. Champion and contribute to a positive organizational culture by promoting the company’s core values and encouraging cross-functional engagement and teamwork. Additional Responsibilities Participate in an on-call rotation during peak operational periods, providing responsive support outside standard business hours to ensure rapid resolution of critical security issues. Although the role is primarily remote, in-person attendance at company headquarters is required approximately twice per year for strategic planning, collaboration, and team-building activities. Travel arrangements will be coordinated to ensure a seamless experience. 5% travel is required Availability during Eastern Time working hours (9:00 AM – 6:00 PM ET) is required to maintain alignment with business operations and team collaboration. The candidate must reside in the Eastern or Central time zone to support team cohesion and coverage expectations. You have: Education Bachelor’s degree in Computer Science, Information Security, Cybersecurity, or a related field. SC-200 certification required prior to start date. CompTIA Security+ is preferred Experience Minimum of 4 years of hands-on experience in a Security Operations role. , ideally in a mid-level engineering capacity. At least 2 years of experience working directly with Azure security tools and environments. Proven production experience using Microsoft Defender 365. Strong proficiency with Linux and Windows operating systems, including system hardening and secure configuration practices. Knowledge Understanding of Git and CI/CD pipelines, including best practices for securing source control and deployment workflows. Familiarity with container security and orchestration platforms such as Docker, Kubernetes, and EKS. Hands-on experience with SIEMs (especially Sentinel), Azure Security Center, compliance tools, and offensive security tools like Kali Linux. Understanding of web application security concepts including HTTPS, security headers, OWASP Top 10, WAFs, and certificate management. Proficiency in log analysis, detecting abnormal system and network behavior, and performing basic forensic investigations. Skills Strong understanding of foundational security concepts including Least Privilege, Role-Based Access Control (RBAC), Zero Trust, and network segmentation. Familiarity with Zscaler technologies and their role in secure internet access, application access, and zero trust implementations. AZ-500, CompTIA Security+, SSCP, CSA, CSOP, or other relevant security credentials. Experience or interest in scripting for automation using tools like PowerShell, Python, or similar. Attributes Demonstrated accuracy in incident response and forensic documentation. Strong problem-solving abilities to identify root causes and develop mitigation strategies. Eagerness to learn and adjust to evolving threats, technologies, and organizational priorities. What we offer: Softheon offers every full-time employee a comprehensive compensation and benefits package including: For this position we offer a base pay of $101,000-$131,000, plus equity (when applicable), variable/incentive compensation, and benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as candidate location, qualifications, skill level, and competencies. Work from your home company with a one-time home office stipend Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave 15 days to discretionary PTO based on YOS 9 additional paid holidays Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities *Please note that candidates applying for this position must reside within the United States. Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship. Join Softheon, and together, we'll shape the future of healthcare in America. Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all. At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare more affordable, accessible, and plentiful. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated. Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.