SNHU Careers

Lead communication strategy and supervise a team to ensure effective messaging for institutional initiatives. | Requires 10+ years senior communications experience, leadership skills, and strong writing and collaboration abilities. | Job Description: • Serve as senior strategic advisor to SNHU's Chief Experience Officer. • Leads communication strategy for major institutional initiatives within Student Experience, change efforts, and leader communications. • Provide expert counsel on narrative framing, strategic messaging, and risk mitigation. • Accountable for communications outcomes across the assigned portfolio, including strategic alignment, effectiveness, and partner experience. • Supervise a team, providing coaching, feedback, and professional development. • Set strategic direction for the advocate function Student Experience and ensure consistency, quality, and best-practice adoption. • Lead development of comprehensive communications plans, message architecture, and key narratives for major initiatives. • Oversee execution quality, ensuring communications are audience-centered, clear, and aligned to strategy. • Lead or contribute to crisis communications and executive messaging within the portfolio as needed. • Evaluate effectiveness of strategies, messages, and channels using data, feedback, and insights. Requirements: • Ten years of communications experience, including senior-level advising. • Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or related field. • Demonstrated mastery in strategic communications, executive communications, and organizational change. • Proven people leadership experience (supervision, coaching, mentoring). • Exceptional writing, storytelling, and narrative framing skills. • Strong interpersonal and collaborative skills; ability to work effectively with diverse constituencies. Benefits: • High-quality, low-deductible medical insurance • Low to no-cost dental and vision plans • 5 weeks of paid time off (plus almost a dozen paid holidays) • Employer-funded retirement • Free tuition program • Parental leave • Mental health and wellbeing resources