Smithers

Conduct audits to assess compliance with ISO standards, develop audit plans and reports, evaluate client facilities and documentation, and identify areas for improvement. | Five years of work experience including two years in quality, environmental, or occupational health and safety roles, and ISO 9001/14001/45001 Lead Auditor Certification. | The Quality Assessments Division of Smithers seeks full-time Auditors to join our ISO Sector team. If you want to be a part of our mission to provide our clients with accurate data, on-time with high-touch, we'd love to have you on board. As an ISO auditor you will support clients through their certification process and assessment activities to verify conformance to management system standards focusing on quality, environmental and occupational, health and safety management systems. Your goal is to build positive relationships with our customers while providing quality auditing and exceptional client service. Duties • Conducting audits to assess compliance with ISO standards. • Development and execution of audit plans and reports. • Assess client facilities to determine conformity. • Evaluating documentation, processes, and procedures. • Identify non-conformities and areas of improvement. • Maintenance of appropriate records. • Submit expense reports and other critical audit documentation. • Maintain acquired auditor credentials. Qualifications • QMS, EMS, or OHSMS auditors must have five (5) years of work experience with a minimum of two (2) out of those five (5) years in quality, environmental, or occupational health and safety roles. • ISO 9001 / 14001 / 45001 Lead Auditor Certification. Why Smithers? • Variable salary commensurate with experience and work efficiency • Medical, dental, and vision benefit plan • 401(k) retirement savings plan • Life insurance and Accidental death and dismemberment (AD&D) • Short-term and long-term disability coverage • Wellness Program • Employee Assistance Program (EAP) • Business Operation System (BOS) – SQA Audit Management Platform • Training and development support • Flexible work schedule • Assignment priority

Manage audit scheduling and documentation, maintain compliance records, support clients and auditors, and assist with operational projects to ensure smooth workflow. | High school diploma with 2-3 years administrative experience, strong scheduling skills, excellent interpersonal communication, and ability to work collaboratively. | The Quality Assessments Division at Smithers is seeking a detail-oriented professional with strong organizational and scheduling skills to join our team as an Operations Support Coordinator (ISS). In this role, you will manage and track audit activities for assigned clients and auditors, oversee scheduling and workflow coordination, handle records and data management, support clients, and assist with special projects to ensure smooth operations and high-quality outcomes. Duties • Support auditors by preparing and distributing required documentation for audits. • Verify audit packages for accuracy, completeness, and compliance with requirements. • Compile accreditation packages for new and renewal clients; issue certificates. • Schedule new client audits in accordance with industry standards and company procedures. • Confirm audit schedules and maintain compliance with established procedures. • Track and manage non-conformance reports, including correspondence and follow-up. • Distribute Auditor Performance Evaluation forms; record and respond to client feedback. • Process auditor reassignments as needed. • Maintain and update internal and external databases. • Prepare timely quotes for new business and provide budgetary quotes upon request. • Respond to client inquiries professionally and promptly. • Prepare, upload, and conduct monthly audits of CMMC assessments in eMASS (DoD system). • Maintain accurate records through scanning, filing, retrieval, storage, and secure destruction. • Provide backup support for front desk/reception and Operations Assistant functions as needed. • Perform special projects and additional assignments as directed by management. • Must be able to successfully pass a U.S. Department of Defense background investigation. Required Qualifications • High school diploma and two to three years of administrative experience, or an equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of the position. • Experience with professional scheduling (e.g., coordinating appointments, managing calendars, or scheduling services) strongly preferred. • Friendly, courteous telephone manners and strong interpersonal skills, with the ability to interact effectively with clients, staff, and field personnel. • Team-oriented with a demonstrated ability to work collaboratively to achieve goals. Why Smithers? • Variable salary commensurate with experience and qualifications • Medical, dental, and vision benefit plan • 401(k) retirement savings plan • Life insurance and AD&D • Short-term and long-term disability coverage • Wellness Program • Employee Assistance Program (EAP) • Business Operation System (BOS) – SQA Audit Management Platform • Training and development support • Hybrid work schedule