Signature Aviation

Lead execution of commercial innovation strategy through governance, portfolio management, and AI enablement to improve customer experience and business value. | Bachelor's degree with 10+ years in product management, innovation or strategy, 5+ years people leadership, and proven organizational change experience. | The Director, Commercial Innovation leads the execution of Signature Aviation's Commercial innovation strategy through governance, portfolio management, product advancement, AI enablement, and cross-functional transformation initiatives. Serving as a key member of the Guest Experience & Innovation leadership structure, this role converts strategic priorities into actionable initiatives that improve customer experience, commercial performance, operational effectiveness, and business value.   The Director is accountable for establishing and leading the Commercial innovation operating model, creating alignment between Commercial, Operations, IT Product Engineering, Finance, and Enterprise stakeholders. Through a team of Commercial Innovation Analysts, this leader ensures innovation initiatives move efficiently from concept through implementation, adoption, and value realization. > With more than 225 locations worldwide, Signature Aviation is the largest > global network of private aviation terminals, delivering safe, convenient, and > elevated experiences to those we serve. As a premier hospitality organization > and a certified Great Place to Work™, we are committed to redefining private > air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts > is dedicated to delivering excellence to our guests and communities, and it > starts with taking care of our team. Signature provides a variety of benefits, > programs, and resources to support our team members’ overall well-being and > professional development. We proudly volunteer and give back, focusing on > elevating the neighborhoods where we operate, empowering the next generation > of aviation professionals, and supporting our veterans.  From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.      Our Benefits: * Medical/prescription drug, dental, and vision Insurance * Health Savings Account * Flexible Spending Accounts * Life Insurance * Disability Insurance * 401(k) * Critical Illness, Hospital Indemnity and Accident Insurance * Identity Theft and Legal Services * Paid time off * Paid Maternity Leave * Tuition reimbursement  * Training and Development * Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

Lead strategic planning and operational readiness to align resources and technology with business priorities and ensure effective execution of global initiatives. | Bachelor's degree plus 10+ years leadership in operations or business planning with success influencing executives and leading cross-functional programs. | The Director, Operations Support & Planning is responsible for leading the strategic planning, operational readiness, and enterprise planning functions that enable Signature Aviation's global Operations organization to execute against business priorities. This role serves as a key strategic partner to Operations leadership, aligning operational capacity, organizational resources, technology initiatives, and cross-functional programs to support sustainable growth and operational excellence. The Director establishes the governance, planning disciplines, and operating rhythms that ensure operational initiatives are prioritized, resourced, and executed effectively across the enterprise. Working closely with executive leaders across Operations, Workforce Optimization, Technology, HR, Finance, Safety, and Learning, this leader develops both short- and long-term operational strategies that balance business demand with organizational capacity while improving execution, scalability, and field readiness.   This role is responsible for creating visibility into enterprise operational priorities, identifying resource constraints before they impact execution, and ensuring field teams have the tools, processes, and support necessary to successfully implement company initiatives. The Director also leads continuous improvement efforts that strengthen operational effectiveness, simplify field operations, and enhance the customer experience. > With more than 225 locations worldwide, Signature Aviation is the largest > global network of private aviation terminals, delivering safe, convenient, and > elevated experiences to those we serve. As a premier hospitality organization > and a certified Great Place to Work™, we are committed to redefining private > air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts > is dedicated to delivering excellence to our guests and communities, and it > starts with taking care of our team. Signature provides a variety of benefits, > programs, and resources to support our team members’ overall well-being and > professional development. We proudly volunteer and give back, focusing on > elevating the neighborhoods where we operate, empowering the next generation > of aviation professionals, and supporting our veterans.  From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.      Our Benefits: * Medical/prescription drug, dental, and vision Insurance * Health Savings Account * Flexible Spending Accounts * Life Insurance * Disability Insurance * 401(k) * Critical Illness, Hospital Indemnity and Accident Insurance * Identity Theft and Legal Services * Paid time off * Paid Maternity Leave * Tuition reimbursement  * Training and Development * Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.