Sign In Solutions

Lead design, development, and delivery of scalable enterprise applications using Java and front-end technologies. | 8+ years experience with Java, microservices, event-driven systems, Angular, and leadership in software development. | Job Title: Lead Java Full Stack Developer Location: Pittsburgh, PA / Cleveland, OH Visa: USC or GC Only Interview: Video Job Summary We are seeking an experienced Lead Java Full Stack Developer to join our team supporting strategic initiatives at PNC. The ideal candidate will have strong hands-on expertise in modern Java technologies, microservices architecture, event-driven systems, and front-end development using Angular. This role requires both technical leadership and hands-on development experience to drive the design, development, and delivery of scalable enterprise applications. Required Technical Skills • 8+ years of software development experience • Strong hands-on experience with Java 8/11/17 • Expertise in Spring Boot and Spring Framework • Experience designing and developing Microservices Architecture • Strong experience with Apache Kafka and event-driven systems • Hands-on experience with Angular (8+) • Experience with RESTful APIs and web services • Strong knowledge of SQL and relational databases • Experience with Git and CI/CD pipelines • Familiarity with cloud platforms (AWS/Azure) is a plus • Understanding of Agile/Scrum methodologies Key Responsibilities • Lead the design, development, and implementation of enterprise-grade applications. • Develop scalable and high-performance applications using Java, Spring Boot, and Microservices. • Design and implement event-driven architectures using Kafka. • Build responsive and user-friendly front-end applications using Angular. • Collaborate with architects, business analysts, QA teams, and stakeholders to deliver solutions. • Participate in technical design discussions and architecture reviews. • Perform code reviews and enforce coding standards and best practices. • Mentor junior and mid-level developers. • Troubleshoot production issues and provide technical solutions. • Drive continuous improvement in development processes and engineering practices. Preferred Qualifications • Experience in Banking or Financial Services domain. • Experience with Docker and Kubernetes. • Exposure to cloud-native application development. • Experience with DevOps tools and CI/CD automation. • Strong communication and stakeholder management skills. Required Qualifications • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. • Proven experience leading development teams and delivering complex projects. • Excellent problem-solving and analytical skills. • Strong verbal and written communication skills Pay: $110,000.00 - $130,000.00 per year Work Location: Remote

Lead customer adoption and maturity journeys, own retention and growth for SMB portfolios, and leverage data and AI tools to drive customer success and operational excellence. | 3+ years in Customer Success or similar B2B SaaS client-facing role, fluent Danish and English, proficiency in Salesforce and CSP tools, strong data discipline, and proven retention and expansion track record. | We’re hiring a Danish speaking go-getter Customer Success Manager for our global SMB market who truly embodies Customer First. You care deeply about outcomes, go above and beyond for customers, and take ownership of retention while creating CSM-qualified expansion leads. This is a full time remote position based on the East Coast. In cahoots with our overseas hubs, we help over 36,000 workplaces around the world simplify and streamline their workplace sign in, checking in thousands of employees and visitors every day. About Us Sign In Solutions is the workplace enablement partner helping organisations simplify safety, compliance, and people management. Our product suite includes Sign In Solutions, Sign In App, SwipedOn, Scheduling, Central Record, Compliance, and Meetings. Together, we provide a comprehensive platform for managing visitors, employees, contractors, and operations across global workplaces. Culture: Culture is important at Sign In Solutions. Our values don’t just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are: - Customer First - Respect & Dignity - Be Accountable - Honesty & Positivity - We’re Here To Win - Do Good & Give Back \n Skills: 3+ years in Customer Success, Account Management, or similar client-facing role in B2B SaaS. Fluent in Danish and English (written and verbal). Proficient in Salesforce and CSP tools, with strong data discipline. Proven track record in retention and expansion across global SMB clients. Skilled at guiding customers through maturity journeys, aligning outcomes with strategic value. Strong analytical mindset, comfortable leveraging data and AI to shape decisions and outcomes. Quick learner who can master new solutions and clearly position the value of a broad SaaS suite. Customer-first, proactive, and willing to go above and beyond to ensure success. Thrives in a high-growth, fast-changing environment. What You Will Be Doing: Customer Adoption and Maturity Lead customers through their maturity journey, from early adoption to advanced, multi-solution use. Tailor best practices by region and industry across the EU, UK, North America, and APAC. Help customers realise the full value of our suite (Sign In Solutions, Sign In App, SwipedOn, Scheduling, Central Record, Compliance, Meetings) and position how they can scale as their needs evolve. Showcase how our platform leverages AI-driven features to improve security, compliance, and workplace experience. Retention and Growth Own retention for your portfolio, ensuring high renewal rates and reducing churn risk. Build long-term, outcome-driven relationships that deliver measurable business value. Proactively identify upsell and cross-sell opportunities, creating CSM-qualified expansion leads for the Account Management team. Anticipate risks, create action plans, and champion customer success. Operational Excellence Maintain accurate and detailed records in Salesforce and CSP tools. Utilise data and insights to drive proactive customer engagement, strategy, and decision-making. Embrace AI tools to enhance your own productivity and bring innovation to how we serve customers. Track health scores, adoption trends, and GRR/NRR performance, turning insights into action. Share customer feedback with Product, Support, and Marketing to ensure our solutions and processes continuously evolve. Why Join Us Directly impact retention and expansion across a diverse global SMB portfolio. Join a culture that empowers people, rewards initiative, and puts customers first. Be part of a company embracing AI innovation both internally and in the solutions we deliver to customers. Collaborate with global colleagues across the EU, UK, North America, and APAC. \n This isn’t just about us getting to know you. We believe you need to dive in to get to know us. We encourage you to research and read up on our company news and articles. Throughout the recruitment process, you will be given the opportunity to ask lots of questions, meet different members of our team, and get hands on to showcase your skills. As you get to know what we’re all about, we hope you’ll become increasingly confident and excited that we could be your next big move. Once your application is received and reviewed, qualified candidates will move on to our next steps. Our general recruitment process has the following steps: Phone Interview with our HR team Meet with the hiring manager and other members of the team Demo presentation with some team members Culture meeting with other members of the team We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.