Serenity Mental Health Centers

Oversee clinic operations, lead teams, monitor KPIs, and improve patient experience. | Requires 3+ years of team leadership, experience managing performance metrics, and strong communication skills. | Operations Manager – No Healthcare Experience Needed Lead with Purpose. Make an Impact. Grow with Us. At Serenity Healthcare, we’re reshaping mental wellness with innovation, compassion, and human connection. We're hiring a Operations Manager to lead clinic operations, support patient care, and inspire high-performing teams. No healthcare background? No problem. We provide full training — all you need is leadership experience, emotional intelligence, and a drive to serve. About the Role As a Operations Manager, you’ll oversee day-to-day clinic operations and ensure that every patient experience is smooth, warm, and professional. You’ll coach your team, hit performance goals, and help patients feel valued from the moment they walk through our doors. Key Responsibilities: • Lead and motivate a team to deliver exceptional, patient-first care • Manage daily clinic operations and resolve workflow challenges efficiently • Support patient education and communicate our services with confidence • Monitor KPIs and use data to drive performance and improvements • Foster a calm, welcoming environment aligned with Serenity's high standards • Implement best practices to improve efficiency and reduce operational waste • Give and receive feedback — always aiming to improve the clinic experience About Serenity Healthcare Serenity Healthcare provides cutting-edge, FDA-cleared treatments for depression, anxiety, PTSD, and other mental health conditions. We focus on holistic, technology-driven solutions such as Transcranial Magnetic Stimulation (TMS) that help patients heal when other treatments have failed. Our patient-first culture is powered by empathy, science, and results. Ready to Lead with Impact? Apply Now. Join Serenity and become part of a team changing lives through innovative care. Serenity Healthcare is an equal opportunity employer. All qualified applicants will receive consideration. Employment is contingent upon successful completion of a background check and drug screening. In accordance with Colorado's Equal Pay for Equal Work Act this position pays a salary of $70,000 annually. Requirements What We’re Looking For Required Qualifications: • 3+ years of experience in team leadership or operational management • Proven experience managing performance metrics and goal outcomes • Strong communication skills — both verbal and written • Experience leading performance conversations and coaching individuals • Ability to make smart, empathetic decisions in a fast-paced setting • Willingness to take full ownership of team results and branch operations Preferred (Not Required): • Experience in relationship-focused sales or customer experience roles • Background in hospitality, wellness, fitness, or people-facing industries • Familiarity with basic administrative processes or scheduling systems Benefits Why Join Serenity Healthcare? We’re not just offering a job — we’re offering a career with purpose and room to grow. What We Offer: • Salary range $70,000-$90,000 and rapid promotion opportunities • 90% employer-paid medical, dental & vision insurance • 401(k) • 10 PTO days (15 after one year) + 10 paid holidays • Supportive leadership and a mission-driven culture • Professional development in a growing healthcare company

Greet patients, manage check-in/check-out, handle communications, schedule appointments, and maintain a welcoming front desk environment. | At least 1 year of customer-facing experience, strong communication skills, comfort with digital tools, and a high school diploma or GED. | 💼 Receptionist 🕒 Schedule: 3 Days/Week | 13-Hour Shifts ✨ About the Role As a Receptionist (Patient Experience Coordinator), you’ll be the first point of contact for our patients — the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters. No healthcare experience? No problem. If you’ve worked in hospitality, retail, or any fast-paced service role, you already have the foundation — we’ll teach you the rest. 🧩 What You’ll Do Greet every patient with warmth and professionalism Manage check-in/check-out, verify info, and assist with forms Answer phones and emails with clarity, kindness, and accuracy Schedule and confirm appointments Keep front desk area clean, calm, and welcoming Use digital tools and office systems efficiently Support teammates and adapt as needs shift 🧠 What You Bring A people-first attitude with great communication skills Ability to multitask and stay calm under pressure Comfort using email, calendars, and scheduling systems A willingness to learn healthcare protocols and privacy practices 1+ year of customer-facing experience (retail, hospitality, etc.) High School Diploma or GED 🌱 Why You’ll Love Working Here Purpose-Driven Work: Help people on their mental health journey Time Off That Matters: 10 PTO days (15 after year 1) + 10 paid holidays Great Benefits: 90% covered health, dental & vision insurance Future-Focused: 401k + internal growth opportunities Referral Bonuses: Get rewarded for bringing great people into the team 🌟 About Serenity At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven’t found success with traditional treatments. Our mission is to help people take back their lives — and we’re looking for team members who care deeply about making that happen.

Provide one-on-one support to patients during TMS treatment sessions, operate equipment after training, maintain records, and create a supportive environment. | 2+ years professional experience in any industry, strong communication skills, empathy, punctuality, and ability to pass background and drug screening. | Customer Care Specialist - No Healthcare Experience Needed Make a Meaningful Impact – Bring Compassion, We'll Provide the Training At Serenity Healthcare , we’re transforming mental wellness through empathy, innovation, and science-backed care. We’re currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others — this could be your perfect next step. No medical experience required. We provide full paid training and national certification. About the Role As a Customer Care Specialist , you’ll work closely with patients undergoing Transcranial Magnetic Stimulation (TMS) treatment — a non-invasive, FDA-approved therapy for depression and other mental health conditions. You’ll be a calming, consistent presence throughout their care experience. Key Responsibilities: Deliver one-on-one support during patient treatment sessions Operate and monitor TMS equipment (training provided) Encourage patients using positive tools like journaling, goal-setting, and mindfulness Maintain accurate session records and communicate with medical staff Create a warm, supportive environment for every patient About Serenity Healthcare Serenity Healthcare is a national mental health provider offering personalized, evidence-based treatment for people who haven’t found relief through traditional therapies. Our team uses FDA-cleared TMS technology and a whole-person approach to help patients heal from anxiety, depression, PTSD, and more. Ready to Make a Difference? Apply now and be the reason someone finds hope again. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply. Who We’re Looking For We hire people for character and heart , not just experience. We’re especially interested in individuals with backgrounds in: Customer service, hospitality, education, retail , or similar people-facing roles A passion for supporting others through tough times Strong emotional intelligence and a calm, kind demeanor Minimum Requirements: 2+ years of full-time professional experience (any industry) Clear, professional verbal and written communication skills High level of empathy, patience, and emotional resilience Punctual, dependable, and open to feedback Must be authorized to work in the U.S. Background check and drug screening required Why Join Serenity Healthcare? At Serenity, you’ll do more than work — you’ll help people take back their lives. Benefits Include: 90% employer-paid medical, dental & vision 10 PTO days (15 after 1 year) + 10 paid holidays 401(k) with company match Rapid promotion opportunities as we grow Positive, mission-driven culture where your contribution matters #J-18808-Ljbffr Serenity Mental Health Centers