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Manage post-sale relationships with large school districts to drive product adoption, retention, and strategic expansion. | Experience managing large K-12 district accounts, knowledge of education operational structures, and strong communication with senior education leaders. | Customer Success Manager, Large/Enterprise School Districts – Join Our Remote Talent Community United States of America - Remote CUSTOMER SUCCESS MANAGER, LARGE/ENTERPRISE SCHOOL DISTRICTS – JOIN OUR REMOTE TALENT COMMUNITY (NOT A CURRENT OPENING) LOCATION: Remote – United States TYPE: Expression of Interest ABOUT SECURLY Securly is the #1 trusted innovator in student wellness, safety, and engagement, supporting over 20 million students across more than 20,000 schools globally. Named one of the most widely used EdTech platforms by the EdTech Top 40 Report, we lead the industry with a comprehensive, AI-powered suite of solutions that help schools create safer, more supportive learning environments. Since launching the first cloud-based web filter for education in 2013, we’ve continuously expanded our platform and now process over 1.1 billion web requests and 54TB of data daily—operating at a scale comparable to major SaaS enterprises. JOIN OUR REMOTE TALENT COMMUNITY Note: This is not an active job opening. We’re always looking to connect with outstanding Customer Success Managers who have deep experience supporting large K-12 school districts and influencing decision-makers across multi-threaded relationships. By joining our Remote Talent Community, you’ll be considered for future openings on our Large Enterprise CSM team and prioritized for outreach when aligned opportunities become available. WHAT WE LOOK FOR IN FUTURE LARGE/ENTERPRISE CSM HIRES We regularly seek professionals with: - Demonstrated success managing post-sale relationships with large school districts (20,000+ student enrollment preferred) - Strong knowledge of K-12 operational structures, budget cycles, and stakeholder roles - Proven ability to serve as a trusted advisor to senior education leaders and administrators - A track record of driving product adoption, retention, and strategic expansion - Excellent communication and influence skills with both internal teams and external stakeholders WHO YOU ARE - A strategic, mission-driven CSM with experience supporting complex public sector accounts - Skilled at balancing relationship depth with outcome-based performance metrics - Comfortable facilitating strategic conversations and success planning with senior-level stakeholders - Collaborative, organized, and self-motivated in a remote-first environment - Energized by work that supports student safety, engagement, and well-being at scale WHY JOIN SECURLY (WHEN THE TIME COMES) If and when a relevant role opens, our full-time team members enjoy: - Competitive base salary and performance-based incentives - Comprehensive medical, dental, and vision coverage - 401(k) with matching contribution - 12 weeks of fully paid parental leave - Unlimited PTO, 13 company-paid holidays (U.S.), and a 1-week paid winter break - $1,000 annual stipend for professional development - A remote-first culture built on trust, flexibility, and impact HOW TO APPLY To express interest, submit your resume and complete the short application. We include a few key questions designed to help you highlight your background and share why you’d be a strong fit for future opportunities. This is your chance to tell us more about: - Your experience supporting large K-12 school districts - Strategic initiatives you’ve led in post-sale customer relationships - The type of CSM role you’d be excited to explore in the future By applying, you’ll be added to our Talent Community and considered for future, 100% remote-based openings that align with your skills and goals. #LI-REMOTE EQUAL OPPORTUNITY EMPLOYMENT Securly is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
Drive outbound and inbound outreach to engage K–12 decision-makers, qualify leads, and schedule qualified meetings to build sales pipeline. | Experience in high-activity outbound sales, familiarity with Salesforce and Outreach.io, strong communication and time management skills, and ability to engage K–12 education stakeholders. | Business Development Representative- EdTech - Remote United States (remote) Overview of the Role As a Business Development Representative (BDR) (SDR) at Securly, you’ll be on the front lines of our mission to keep students safe and well. This role is your chance to launch a high-impact sales career while making a real difference in K–12 education. You’ll own the top of the sales funnel — identifying, qualifying, and engaging prospective school districts through a mix of outbound and inbound strategies. Your work will directly drive pipeline growth, build trusted relationships, and set the foundation for long-term partnerships with school leaders across the country. With clear paths to Account Executive and beyond, this is more than a job — it’s a springboard for growth. Location: Remote / U.S.-based — Core Hours (8–5 pm Eastern or Central) Reports to: Director of Business Development Performance Objectives (First 12 Months) 30 Days • Ramp on Securly’s product suite, ICPs, messaging, and internal tools • Begin daily outreach (50–100 calls, 50–200 emails) • Enter 10–30 new prospects into Salesforce daily 60–90 Days • Drive 10–25 meaningful conversations per week with K–12 contacts • Schedule 5–15 qualified meetings weekly • Create 8–15 new sales opportunities monthly • Achieve a 20–30% lead-to-opportunity conversion rate 6 Months • Execute and optimize outbound prospecting across phone, email, and LinkedIn • Leverage coaching, peer feedback, and metrics to improve performance 12 Months • Influence pipeline value equal to 5–10× your compensation • Meet or exceed quota consistently • Contribute to team best practices and support onboarding of new BDRs • Begin career pathing toward AE or other roles within Sales, Customer Success, or adjacent teams Core Responsibilities • Drive high-volume, multi-touch outreach via phone, email, and LinkedIn to engage K–12 decision-makers • Qualify inbound and outbound leads based on interest, urgency, and fit • Deliver compelling product messaging using testimonials, outcomes, and market data • Handle objections and tailor conversations to prospect priorities • Maintain clean and accurate records in Salesforce and Outreach.io • Partner with Sales, Marketing, and RevOps to ensure seamless handoff of qualified leads • Continuously improve through coaching, data insights, and collaboration with peers What You’ve Likely Done Before • Worked in a high-activity outbound sales role (SaaS or EdTech preferred) • Used active listening and communication to engage and qualify prospects • Managed workflow and cadence using Salesforce and Outreach.io • Conducted research to identify prospects and personalize outreach • Maintained organized pipeline and CRM records • Collaborated with Sales or Marketing teams on lead generation strategies What Top Performers Tend to Have • Clear, confident, and adaptive communication skills — both verbal and written • A growth mindset and resilience to power through rejection • Strong time management and prioritization abilities • Ability to build rapport and trust with IT leaders and K–12 educators • Passion for improving student safety and wellness through technology • Strong grasp of K–12 structures, decision-making, and stakeholder roles Tools & Technology You’ll Use • Salesforce — CRM for managing leads, pipeline, and account data • Outreach.io — sequencing, call recording, and performance analytics • GovSpend & AI Gems — prospect enrichment, territory research, and funding insights Why Join Securly • Make a real impact: Help protect more than 20 million students across 20,000+ schools every day • Thrive in a people-first culture: Over 95% of employees report feeling supported, connected, and valued • Grow your career: Many of our Sales, CS, and GTM leaders began as BDRs and advanced through internal mobility • Join an industry leader: Work for a GSV 150–recognized innovator reshaping student safety, wellness, and AI-driven EdTech Compensation & Benefits • Total Compensation: $60K base + $30K variable = $90K OTE • Health & Financial: Top-tier medical, dental, and vision coverage; 401(k) with company match • Work-Life Balance: Unlimited PTO, 12 weeks paid parental leave, summer Fridays, and a paid year-end holiday shutdown • Well-Being & Support: Free 24/7 confidential mental health counseling, evidence-based wellness tools, and a flexible remote-first environment • Professional Growth: $1,000 annual learning stipend, structured onboarding, and continuous coaching and development Securly is an Equal Opportunity Employer committed to building a diverse, inclusive workplace. If you need accommodation during the hiring process, contact our People Team. #LI-REMOTE #LI-DO1
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