Sally Beauty

Manage and optimize HR technology platforms and processes including AI adoption and reporting for leadership. | Over 5 years HR Technology/HRIS experience with Oracle HCM and BI tools, plus strong project and change management skills. | HR Technology Manager (Corporate)   This position is Hybrid working from our Legacy West Support Center located in Plano Texas   About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers. About the role The HR Technology Manager is accountable for end-to-end enablement, optimization and continuous improvement of HR processes and supporting technology platforms.  This role ensures HR systems operate as a scalable, data-driven, and automation-enabled ecosystem that enhances operational, leadership decision-making, and associate experience. This position integrates process excellence, technology governance, AI enablement, and structured project planning and execution to drive measurable business impact. Responsibilities HR Process Continuous Improvement, Automation and Systems enablement: * Ensures HR processes are designed, fully supported, optimized, and continuously improved within core HR systems (e.g. The HUB – Oracle, Reflexis) * Identifies reoccurring operational issues and conducts root cause analysis to eliminate systemic inefficiencies through automation  * Redesigns workflows to improve control, compliance, and scalability * Act as a consultant to HR and Business leaders to ensure technology aligns with the operating model and service delivery strategy * Leads technology alignment and optimization across the HR function   AI Optimization & Digital Enablement: * With input from the Director of HR Operations leads responsible adoption and optimization of AI within the HR systems and work-flow operations (including offshore teams) * Identifies and leads implementation of high-value AI use cases tied to productivity, talent insights, and service efficiency * Partners with the relevant Information Security, Audit and IT to ensure compliance and secure AI implementation * Develops frameworks to measure AI impact (time saved, error reduction, decision quality)   People Data & Reporting: * Leads the development of enterprise level People dashboards working with other key team members within the HR function * Provides actionable insights for leadership to support workforce planning, retention, performance and talent pipeline strategies   Project In-Take and End-to-End Project Management: * Develop and owns structured intake of HR technology process improvement requests * Ensure business cases aligned with functional/business priorities, ROI, risk and workload efforts  * Maintains and prioritizes a centralized HR technology roadmap * Manages the departmental calendar of activities, system updates, release cycles, compliance milestones and project deliverables * Manages full life-cycle implementation of HR technology and HR Operations initiatives * Manages discovery and requirement gathering * Creates process mapping and solution design * Responsible for testing (UAT) coordination and defect resolution * Leads change and communication strategy * Working with the Learning and Development team to develop systems training materials and leading other events * Ensure projects are delivered on time and within scope   Knowledge, skills & abilities requirements * 5+ years of experience in HR Technology, HRIS, or related HR Operations roles. * Change Management methodologies * Experience with Oracle HRIS/HCM and other HR technology platforms. * Strong Excel skills for reporting, analysis, and data management. * Experience with BI/Analytics tools (Power BI, Tableau, Oracle Analytics, etc.). * Knowledge of process mapping and continuous improvement practices. * Strong project management skills; PMP certification preferred. * Experience leading change management and system adoption initiatives. * Excellent analytical, problem-solving, and communication skills. * High attention to detail and ability to manage competing priorities. * Proven ability to meet deadlines and partner effectively with HR, IT, and business leaders.   Competencies & attributes * Passionate Learner – inquisitive about the business; open to feedback and coaching, applies learning quickly; applies learning to improve processes and procedures, proactively shares learning with colleagues and leaders; realigning and reshaping projects * Flexible & Agile Adapter – responsive and open to change; works well with ambiguity; adapts to new plans or directions; keeps calm under pressure; perseveres to achieve the plan/task; doesn’t dwell on the past * Talent Builder – considers how we can create an inclusive culture; encourages input from others; invests time as an informal/formal coach or buddy; works to build a diverse team with the right skills and knowledge; looks for ways to acknowledge, motivate, and value the team * Effective Communicator – articulates in an appropriate and accurate manner; emotionally astute while remaining authentic to own style/self; encourages others to express views and opinions; demonstrates active listening and uses probing questions; is concise and relevant with data/info * Team Builder – references the importance of teamwork and actively demonstrates collaboration and sharing; builds and/or participates in effective teams; values the importance of inclusion and various sources of thought/input; humble when operating within a team    * Customer Focused Partner – understands internal and external customer needs; contributes to plans and actions to improve the associate and customer journey/experience; holds self and team accountable for improving the customer experience; is an advocate for the customer * Strategic Thinker – progressive thinking with the ability to bring new ideas to life; works with others to develop progressive and cost-effective strategies; provides suggestions to improve upon continuous improvement and scalability within department; uses a broad range of data sources * Big Picture Thinker – understands own department and how other key departments operate; adopts an inclusive approach; seeks feedback reviews progress, and adapts plans as needed; understands interdependencies with other departments  * Results Driver – effective at driving and delivering on plans; holds self and team accountable to high standard of delivery; suggests opportunities for innovation and continuous improvement; focuses on the right priorities and uses resources/time wisely; demonstrates grit and determination * Problem Solver & Decision Maker – able to consume department/operational data to identify business; identifies, gathers, and examines the relevant information; makes recommendations and takes action to solve challenges, considers importance/impact of decisions against relevant factors   Working conditions & physical requirements This will be a hybrid role required to be onsite at the corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lit, heated, and ventilated. The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and occasionally requires carrying, moving and setting up of computers, for example desktops, monitors, printers, and other small hardware in the testing lab.   Benefits   We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

Manage store operations, talent, and inventory to meet and exceed sales goals while delivering excellent customer experience. | Requires 3+ years retail/customer service experience and 1+ year sales management experience. | SALLY STORE MANAGER: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!! Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates. Your role as a Store Manager: * When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.  * You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.   * You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies. * You will make sure your store always looks its best! Why you’ll love working here: * The people are creative, fun and passionate about beauty. * Generous product discount and free sample products. * You will receive a great education regarding our products. * You will have ample opportunity for growth. * You may qualify for one or more of the following – medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Qualifications to be a Store Manager: * At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience. * Previous experience in operational, financial and performance management. * Cosmetology license is a plus – but not required. * Must be 18 years of age or older. * Passion for all things hair and beauty! Legal wants you to know: • Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. • May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Align business objectives with regional leadership by consulting on HR issues and driving recruiting and talent development. | Bachelor's degree required with strong leadership, communication, and problem-solving skills, plus travel availability. | HR Business Partner This position is hybrid, working 3 days a week in our Legacy West Support Center located in Plano, Tx  About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers. About the role The HR Business Partner (HRBP) position is responsible for aligning business objectives with associates and field leadership in their designated Regional Teams. The HRBP serves as a consultant to field management on human resources-related issues. The successful HRBP will act as an associate champion and change agent. The HRBP assesses and anticipates HR-related needs. Communicating needs proactively with our HR department and business management, the HRBP seeks to develop integrated solutions and formulate partnerships across their Regional Team to deliver value-added service that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the Region and SBHs financial position, its midrange plans, its culture and its competition. Responsibilities          40% People:         Drive recruiting strategies to build a pipeline of talent, identify opportunity areas, and train local teams. Active on LinkedIn and all digital networking platforms and social networks,                     possesses a strong network of external candidates to fill positions when required. Assess Field Leaders abilities to determine talent opportunities and their impact on performance.                     Engage in talent reviews and succession planning, promoting the right talent and building career pathing for high performers. Assessing development needs from a business                                 perspective and taking ownership for addressing them. Develop and implement tools to drive talent development. * Provides guidance and input on business unit restructures, workforce planning and succession planning. Aligning the strategy, structure and culture to maximize the drive for business. * Consistently engages Field leaders regarding their own strengths and opportunities while leveraging IDPs to improve their capabilities. Ensures that the Store Managers engage and develop their teams. Develop and implement tools to drive talent development. * Builds strong working relationships with all business partners. Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies. Use insights from the organization to improve talent and business outcomes. * Develop and administer necessary training to build skills in the areas of leadership, recruiting, engagement, and associate relations. Support Greenhouse, Thrive training and other leadership tools and programs to reinforce skill building. 30% Brand:  Through coaching and consulting, work with leaders on the importance and practice of delivering an exceptional customer experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Understands the competitive landscape by observing and studying the competition to learn about current initiatives/strategies, shares insights with relevant business partners and supervisor. Develops disciplines that drive behavior so all brand standards are met. 15% Safety/Loss Prevention:  Ensures processes are followed to ensure the store environment is safe at all times for associates and customers; all policies and procedures are followed. Analyzes and utilizes all available reporting. 15% Operations:  Drives the execution of all company processes through training, management, analysis and continuous improvement. Review staffing levels to leverage payroll and overtime. Ensures support for all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/BOPIS). Competencies & attributes Talent Builder * Drives all required activities in the talent development process; Interviews, Performance Appraisals, QPRs, and IDPs. * Creates a diverse and inclusive team, actively encourages input from others and listens. Team Builder * Driver of information sharing and collaboration. * Actively demonstrates teamwork/collaboration within SBH. Builds and/or participates in effective teams and values the importance of having diverse thoughts and input from various sources. * Can understand the successful outcomes when collaboration occurs. Effective Communicator * Is emotionally astute when communicating and authentic to their style/self; embraces EQ/Emotional Intelligence. * Shares information in a timely manner, always encourages others to express their views and opinions to develop better outcomes. Results Driver * Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. * Effective with time management, always focusing on the right priorities and uses resources wisely to drive the right result. * Leads and motivates their team, adjusting strategies and plans where needed, demonstrates GRIT with a determination to succeed Problem Solver Decision Maker. * Able to consume relevant data and information to understand business issues and makes recommendations and takes action. * Considers the importance and impact of decisions against relevant factors including costs, risks, volume of work and impact on the field leasers and stores. Working conditions & physical requirements * This is a hybrid position working 3 days a week from the Legacy West Support Center located in Plano, Texas. Must have the ability to travel as needed and attend national and regional meetings as necessary. * The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. * The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work. Benefits We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount! #LI-Hybrid