Ritchie Bros.

Oversee branch operations to meet profitability, sales, and customer service goals while managing and developing staff. | Requires 3-4 years operations experience, strong leadership, customer relations skills, and ability to manage multiple employee levels. | About Us RB Global (NYSE: RBA) RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture. The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year. Job Description Controls driving the overall performance and operations for a high volume LARGE size, annually designated as an IAA Top 20 (top 2 in Canada), auction branch. The position is responsible for ensuring the branch meets or exceeds its planned profitability, sales, and customer service levels. The Branch Manager interacts with all levels of staff within IAA and is responsible for maintaining an engaged, safe, and positive work environment by managing and mentoring local staff. Responsibilities • Responsible for overall performance and operation of assigned auction branch locations; managing planning process • Monitor and maintain current branch/ service center positions • Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities • Develop and implement new methods of internal procedures to improve efficiencies • Ensure that branch/service center meets or exceeds its planned profitability sales and customer service levels • Successfully market the branch/service center within the approved expense budget • Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance management where required • Support and handle all personnel issues, including hiring and terminating employees • Develop business and branch growth • Update the area/regional manager regarding the profit and loss operating results of the branch • Responsible for the overall safety and security of all branch personnel and company assets • Provide oversight and direction to the employees in the operating unit per the organization's policies and procedures • Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization • Perform other duties as assigned Qualifications • 3-4 years' experience • Strong operations background and experience • Excellent customer relations skills and ability to manage several levels of employees • General knowledge of various employment laws and practices and employee relations • Experience or knowledge of insurance, automobile or parts industries and general mechanical knowledge of makes and models of vehicles • Typical Business office Environment • Work both indoors and outdoors Environment, year-round • Ability to travel approx. 25% of time

Provide financial and operational analysis, develop procedures, support transportation systems, liaise with stakeholders, and implement process improvements in transportation operations. | Bachelor's degree in business or related field, 3+ years relevant experience, strong Microsoft Office skills, project management experience, and excellent communication abilities. | IAA, an RB Global, Inc. company is seeking a Senior Transportation Business Analyst to join our Team! Responsibilities include (but are not limited to the following): • Provide financial and operational analysis support for the Transportation Department • Analyze transportation data to support various projects and initiatives related to release dispatch and transport operations • Develop and update procedures for utilizing various systems and automation tools used by the Company related to transportation • Work with Team as the Information Technology (IT) representative for the Transportation Department • Provide analysis of current transportation and operations practices to determine process and cost improvement opportunities • Provide the necessary transportation analysis and decision support systems for transportation and other functional areas as deemed appropriate by the Transportation Manager • Work with the Team, operations management, IT, accounting, and sales to resolve issues and solve problems regarding transportation • Summarize and analyze key operational and system metrics on a daily/weekly/monthly basis • Act as a liaison between operations managers, tow vendors, IT, and transportation • Resolve service failures and help implement processes for continual improvement • Monitor the execution of transportation systems and related projects throughout the implementation and ongoing use to ensure that performance indicators are met • Create reports and reporting mechanisms to monitor and control all aspects of the transportation systems and related projects • Complete administrative support processes related to system updates • Ensure compliance between company policies and the procedures • Perform special projects as requested Educational Requirements and Qualifications: • Bachelor's Degree (Business, Supply Chain Management or related degree) or equivalent experience required with three (3) plus years work experience Microsoft Office/Excel proficient • Travel up to 10%. Excellent organizational, analytical, written, oral, and communication skills Ability to work independently • Strong Microsoft Office skills • Strong project management experience with attention to detail • Establish confident ability to communicate with vendors and internal associates In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations. About IAA, an RB Global, Inc. company: IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois. IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.